Seems very intermittent. We're not seeing general issues on our network (especially in JHB). Can you please ping bras.afrihost.com so I can see the whole picture?
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Afrihost Capped DSL Feedback
- Thread starter AfriFella
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Seems very intermittent. We're not seeing general issues on our network (especially in JHB). Can you please ping bras.afrihost.com so I can see the whole picture?
electrofreeze
Expert Member
Seems very intermittent. We're not seeing general issues on our network (especially in JHB). Can you please ping bras.afrihost.com so I can see the whole picture?
is this your answer to yesterday s no internet problem
I was replying to a post from Johannesburg. The issue in the Cape was linked to our website notice, so I think that's covered
I submitted a ticket regarding frequent disconnects on the adsl line as well as high noise on the line.
10 days later I get a message saying that the connection was reset and the ports recreated and that my speeds should be higher
which has nothing to do with the problem that I mentioned 10 days prior . . .
10 days later I get a message saying that the connection was reset and the ports recreated and that my speeds should be higher
which has nothing to do with the problem that I mentioned 10 days prior . . .
ArnoVermeulen
Well-Known Member
Port was re created perhaps?
That's pretty terrible if we got it wrong like that
Can you please PM with the ticket reference so I can pass that on to our QA team?
electrofreeze
Expert Member
once again the internet is down the crapper again
Hi. Mine also went down 1 hour ago. Had to restart modem.
Im not sure if its my line or Afrihost.
Im in Cape Town; Strand
I can always test your line if you PM me the number. Nothing listed in Strand to my knowledge
electrofreeze
Expert Member
shaping is terrible again after 5pm
- Joined
- Jun 2, 2015
- Messages
- 2,830
- Reaction score
- 82
Oh no!
What exactly are you experiencing? Any traceroutes I could perhaps take a look at?Not a pretty picture, seems international is toast.
traceroute to primevideo.com (72.21.210.29), 64 hops max, 52 byte packets
1 192.168.11.1 (192.168.11.1) 1.706 ms 1.233 ms 1.247 ms
2 * * *
3 cpt-rx2.ip.adsl.co.za (169.1.5.82) 23.980 ms 22.373 ms 23.987 ms
4 cpt-net1.ip.adsl.co.za (169.1.5.128) 24.077 ms 21.809 ms 24.109 ms
5 41.164.52.40 (41.164.52.40) 23.694 ms 23.511 ms 24.795 ms
6 ix-ae-7-0.tcore1.klt-cape-town.as6453.net (41.206.164.53) 25.143 ms 23.546 ms 24.238 ms
7 if-ae-5-2.tcore2.pv9-lisbon.as6453.net (80.231.159.89) 260.967 ms
if-ae-5-2.tcore2.pv9-lisbon.as6453.net (80.231.159.109) 167.940 ms
if-ae-2-2.tcore1.klt-cape-town.as6453.net (41.206.164.253) 247.858 ms
8 if-ae-5-2.tcore2.pv9-lisbon.as6453.net (80.231.159.61) 212.436 ms
if-xe-0-0-0-15.tcore1.pv9-lisbon.as6453.net (80.231.158.1) 279.157 ms
if-ae-2-2.tcore1.pv9-lisbon.as6453.net (80.231.158.5) 336.008 ms
9 if-ae-2-2.tcore1.pv9-lisbon.as6453.net (80.231.158.5) 276.286 ms 265.676 ms 306.718 ms
10 if-ae-2-2.tcore2.sv8-highbridge.as6453.net (80.231.139.1) 239.009 ms
if-ae-1-3.tcore1.sv8-highbridge.as6453.net (80.231.158.30) 255.529 ms
if-ae-2-2.tcore2.sv8-highbridge.as6453.net (80.231.139.1) 209.912 ms
11 if-ae-11-2.tcore1.l78-london.as6453.net (80.231.139.42) 170.343 ms
if-ae-2-2.tcore2.sv8-highbridge.as6453.net (80.231.139.1) 214.557 ms 211.476 ms
12 if-ae-17-2.tcore1.ldn-london.as6453.net (80.231.130.130) 252.906 ms 250.411 ms 259.941 ms
13 if-ae-17-2.tcore1.ldn-london.as6453.net (80.231.130.130) 243.587 ms
80.231.60.123 (80.231.60.123) 170.107 ms
if-ae-17-2.tcore1.ldn-london.as6453.net (80.231.130.130) 255.049 ms
14 80.231.60.123 (80.231.60.123) 168.526 ms 169.378 ms
ae-13.r24.londen12.uk.bb.gin.ntt.net (129.250.4.25) 170.305 ms
15 ae-13.r24.londen12.uk.bb.gin.ntt.net (129.250.4.25) 169.374 ms 168.471 ms 169.193 ms
16 ae-1.r08.nycmny01.us.bb.gin.ntt.net (129.250.5.62) 234.741 ms
ae-1.r07.nycmny01.us.bb.gin.ntt.net (129.250.3.181) 232.540 ms 237.929 ms
17 ae-1.r08.nycmny01.us.bb.gin.ntt.net (129.250.5.62) 237.234 ms
ae-1.r07.nycmny01.us.bb.gin.ntt.net (129.250.3.181) 230.945 ms
ae-0.a00.nycmny01.us.bb.gin.ntt.net (129.250.3.94) 323.955 ms
18 ae-0.a00.nycmny01.us.bb.gin.ntt.net (129.250.3.94) 335.570 ms
ae-2.amazon.nycmny01.us.bb.gin.ntt.net (129.250.201.126) 235.004 ms
ae-1.a00.nycmny01.us.bb.gin.ntt.net (129.250.6.55) 231.646 ms
19 ae-0.amazon.nycmny01.us.bb.gin.ntt.net (129.250.201.118) 235.690 ms
ae-1.amazon.nycmny01.us.bb.gin.ntt.net (129.250.201.122) 239.671 ms
ae-2.amazon.nycmny01.us.bb.gin.ntt.net (129.250.201.126) 239.352 ms
^C
traceroute to primevideo.com (72.21.210.29), 64 hops max, 52 byte packets
1 192.168.11.1 (192.168.11.1) 1.706 ms 1.233 ms 1.247 ms
2 * * *
3 cpt-rx2.ip.adsl.co.za (169.1.5.82) 23.980 ms 22.373 ms 23.987 ms
4 cpt-net1.ip.adsl.co.za (169.1.5.128) 24.077 ms 21.809 ms 24.109 ms
5 41.164.52.40 (41.164.52.40) 23.694 ms 23.511 ms 24.795 ms
6 ix-ae-7-0.tcore1.klt-cape-town.as6453.net (41.206.164.53) 25.143 ms 23.546 ms 24.238 ms
7 if-ae-5-2.tcore2.pv9-lisbon.as6453.net (80.231.159.89) 260.967 ms
if-ae-5-2.tcore2.pv9-lisbon.as6453.net (80.231.159.109) 167.940 ms
if-ae-2-2.tcore1.klt-cape-town.as6453.net (41.206.164.253) 247.858 ms
8 if-ae-5-2.tcore2.pv9-lisbon.as6453.net (80.231.159.61) 212.436 ms
if-xe-0-0-0-15.tcore1.pv9-lisbon.as6453.net (80.231.158.1) 279.157 ms
if-ae-2-2.tcore1.pv9-lisbon.as6453.net (80.231.158.5) 336.008 ms
9 if-ae-2-2.tcore1.pv9-lisbon.as6453.net (80.231.158.5) 276.286 ms 265.676 ms 306.718 ms
10 if-ae-2-2.tcore2.sv8-highbridge.as6453.net (80.231.139.1) 239.009 ms
if-ae-1-3.tcore1.sv8-highbridge.as6453.net (80.231.158.30) 255.529 ms
if-ae-2-2.tcore2.sv8-highbridge.as6453.net (80.231.139.1) 209.912 ms
11 if-ae-11-2.tcore1.l78-london.as6453.net (80.231.139.42) 170.343 ms
if-ae-2-2.tcore2.sv8-highbridge.as6453.net (80.231.139.1) 214.557 ms 211.476 ms
12 if-ae-17-2.tcore1.ldn-london.as6453.net (80.231.130.130) 252.906 ms 250.411 ms 259.941 ms
13 if-ae-17-2.tcore1.ldn-london.as6453.net (80.231.130.130) 243.587 ms
80.231.60.123 (80.231.60.123) 170.107 ms
if-ae-17-2.tcore1.ldn-london.as6453.net (80.231.130.130) 255.049 ms
14 80.231.60.123 (80.231.60.123) 168.526 ms 169.378 ms
ae-13.r24.londen12.uk.bb.gin.ntt.net (129.250.4.25) 170.305 ms
15 ae-13.r24.londen12.uk.bb.gin.ntt.net (129.250.4.25) 169.374 ms 168.471 ms 169.193 ms
16 ae-1.r08.nycmny01.us.bb.gin.ntt.net (129.250.5.62) 234.741 ms
ae-1.r07.nycmny01.us.bb.gin.ntt.net (129.250.3.181) 232.540 ms 237.929 ms
17 ae-1.r08.nycmny01.us.bb.gin.ntt.net (129.250.5.62) 237.234 ms
ae-1.r07.nycmny01.us.bb.gin.ntt.net (129.250.3.181) 230.945 ms
ae-0.a00.nycmny01.us.bb.gin.ntt.net (129.250.3.94) 323.955 ms
18 ae-0.a00.nycmny01.us.bb.gin.ntt.net (129.250.3.94) 335.570 ms
ae-2.amazon.nycmny01.us.bb.gin.ntt.net (129.250.201.126) 235.004 ms
ae-1.a00.nycmny01.us.bb.gin.ntt.net (129.250.6.55) 231.646 ms
19 ae-0.amazon.nycmny01.us.bb.gin.ntt.net (129.250.201.118) 235.690 ms
ae-1.amazon.nycmny01.us.bb.gin.ntt.net (129.250.201.122) 239.671 ms
ae-2.amazon.nycmny01.us.bb.gin.ntt.net (129.250.201.126) 239.352 ms
^C
electrofreeze
Expert Member
internet has been up to crap after 5pm lately with heavy shaping looks like ah is out of ipc again
With many clients moving to fibre, we've actually been doing pretty well. But we upgraded extensively last year, so we're not seeing any issues for a while.
Any tests I can look at?
If I am reading this correctly you're routing to the US, in which case the latency is pretty decent.
I'm not aware of any issues at the moment, but we'll test on our side as well.
It does, but it also depends on their routing /DNS etc. It's not necessarily a concern unless you can see huge increases in latency at a certain hop.
electrofreeze
Expert Member
internet is truly down the crapper every day after 5pm like before when ah had all this problems with ipc and doing serious shaping
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