Afrihost continues billing after account cancelled

Maybe just a case of ...

Afrihost customer + Debit order = Afrihostage ?
 
My cancellation with them (AfriHost) worked fine. I did it all online though, and they did not debit my credit card again for March, though I did get the "you have cancelled" email.

I guess that I was lucky.
 
I had a similar issue with WA today. Account was supposed to be cancelled at the end of Feb but I could still log into my customer area today. Luckily I don't seem to have been billed. Looks like WA only bill you at the end of the month, not the beginning. Luckily I expected it and spotted it early enough and let them know. I got an email back saying that they apologise for the oversight but it has now been cancelled. I can still log into the client zone, however.
 
I had a similar issue with WA today. Account was supposed to be cancelled at the end of Feb but I could still log into my customer area today. Luckily I don't seem to have been billed. Looks like WA only bill you at the end of the month, not the beginning. Luckily I expected it and spotted it early enough and let them know. I got an email back saying that they apologise for the oversight but it has now been cancelled. I can still log into the client zone, however.

No, WA bill at last on the 7th of the month. Which means if you haven't paid by the 7th you will get suspended until payment is made.

They actually had a billing status update for most of last year. ;)
 
Just stop sending me the "you have used 80% of your cap" crap sms's after 3 days and send me the "two for the price of one" special else I can't have any more internet this month at home. :love:
 
Cancelled my afrihost account for the 30gb webafrica special and no complaints here. They sent me a mail saying my account has been cancelled and didn't debit my account.

They usually fix billing errors pretty quickly in my experience and refund if needed.
 
Top
Sign up to the MyBroadband newsletter
X