Afrihost down again. 3rd time in 3 weeks

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DARK_SETH

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@AfriNatic It is down again. Watsapp support not responding after almost 20min. Call nr dont answer. **** sake....

Give service we pay for.
 
DARK_SETH said:
@AfriNatic It is down again. Watsapp support not responding after almost 20min. Call nr dont answer. **** sake....

Give service we pay for.
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Hi,

You are on FrogFoot right? There has been a drop this morning but service has been restored. Are you still experiencing issues?

We are currently experiencing very high support requests due to a Vumatel outage.
 
Rocket-Boy said:
That causes most of the issues. Cant be easy being an ISP with unreliable power in SA.
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Agree
Thank goodness my ISP has invested in backup power exactly because of this, even the last time we had Stage 6 loadshedding for a week my connection was always up 100%.
I guess you get what you pay for (in some cases).
 
DARK_SETH said:
They should offer support. And they didn't
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Could be far worse. You could have Frogfoot as your FNO and you'd be down far more! Most useless FNO around to be honest. I have Vumatel's box right next to Frogfoot but then again they've done themselves no favours by increasing prices!
 
JohnStarr said:
Could be far worse. You could have Frogfoot as your FNO and you'd be down far more! Most useless FNO around to be honest. I have Vumatel's box right next to Frogfoot but then again they've done themselves no favours by increasing prices!
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I've had your vacated Frogfoot fibre slot for a week now. No downtime yet.
 
Gatecrasher said:
I've had your vacated Frogfoot fibre slot for a week now. No downtime yet.
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I am ON Frogfoot. Nothing was vacated. They're cheaper. If you're in PLZ, then you're lucky to not have downtime. If you aren't, then you don't know what happens here on an almost daily basis.
 
JohnStarr said:
I am ON Frogfoot. Nothing was vacated. They're cheaper. If you're in PLZ, then you're lucky to not have downtime. If you aren't, then you don't know what happens here on an almost daily basis.
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In GHT, so probably going through PLZ.
I am bracing for it though.
 
Pineapple Smurf said:
Agree
Thank goodness my ISP has invested in backup power exactly because of this, even the last time we had Stage 6 loadshedding for a week my connection was always up 100%.
I guess you get what you pay for (in some cases).
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Yeah, but you know it's not on the ISP to power the FNO's network. As an ISP you can do everything to keep every core network part from where the FNO hands-off, but if their pop's and exchanges are down, well not much you can do about that. Even offering cheap battery backups for the clients, if the FNO is out during loadshedding then what can you do :/
 
ghostRgg said:
Yeah, but you know it's not on the ISP to power the FNO's network. As an ISP you can do everything to keep every core network part from where the FNO hands-off, but if their pop's and exchanges are down, well not much you can do about that. Even offering cheap battery backups for the clients, if the FNO is out during loadshedding then what can you do :/
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I'm not even sure of the difference between an ISP and an FNO. My ISP did the trenching a few years back straight to me, it wasn't a big Frog person or whoever they're called.

I am just glad everything runs smoothly 24/7 even during the toughest load sheddings we encounter
 
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