Afrihost Loooooong to authenticate logon

[androidnewbie]

Hi all

So I'm happy in general with Afrihost. Just one thing that annoys the BEEP out of me is that since I switched to Afrihost, my modem takes ages to authenticate.

I switch off everything when I don't use it. But then when I switch on, after my netgear router has gone through all the initializing etc, it takes 10 to 15 minutes (sometimes longer) on average before I'm authenticated. Line syncs fine, speedtests are fine, ping all that stuff is fine. Just that little red light for example this morning has been sitting like that for more than an hour before it eventually turned green just now.

Can't be the router/modem because it was fine with the previous 2 ISP's

Thoughts?

 

[longboy]

You need to remove longcat.exe from your list of installed programs. That is whats is causing the delay.






View attachment 138256

 

[Rickster]

07:27, 06 Aug 2014

We are receiving reports of client unable to authenticate new sessions on our broadband network, including DSL and Mobile Data. Our network engineers are currently investigating with MTN to determine the cause of this. Some clients may be unable to connect to the internet due to this problem. Client who are already connected should remain connected, and we encourage not to reboot their routers until the problem has been resolved. We sincerely apologise to affected clients for the inconvenience.

AH

 

[Franna]

It seems Afrihost (MTN) have DSL/Mobile authentication problems at least once a month. What is causing this? What can be done to prevent this? Is under-specced authentication server infrastructure the problem?

 

[Stuey74]

AH

Or you get 2 responses to a query, you get one reply saying dont disconnect or reboot and another saying reboot your modem. Happened to my 3G yesterday:

Response 1 as above and response 2:

Please be advised that I checked your account and refreshed your previous data sessions,
Note that it is recommended that you restart your device for settings to take place.

Please also note that we are currently experiencing authentication issues and our team is currently working on it.