Afrihost Mobile Feedback Thread

Status
Not open for further replies.
I cannot connect using my AH mobile sim. My mtn sim works. Tried a different device too... Any one else having issues?

Attached a screenshot.

AH Mobile.jpg
 
I tried using my AH sim last night and I got a message that I have used my cap, which is not possible
What do I need to do in order to fix this problem?
 
ant_man said:
I tried using my AH sim last night and I got a message that I have used my cap, which is not possible
What do I need to do in order to fix this problem?
Click to expand...
Switch off your device for 15 minutes & try again. Seems they're still tying to figure out how to resolve the problem. Luckily it happens very rarely.
 
saor said:
Switch off your device for 15 minutes & try again. Seems they're still tying to figure out how to resolve the problem. Luckily it happens very rarely.
Click to expand...

Thanks for the tip but I did that, I switched it off for over an hour and when I tried again I still gave me the same message.
 
ant_man said:
Thanks for the tip but I did that, I switched it off for over an hour and when I tried again I still gave me the same message.
Click to expand...
Yeah I can't recall it working for me either. The two or three times I had that problem I picked it up in the evening and by the following day it had resolved itself (I did PM afriguydoodgal on one of those occasions).
 
jouda said:
I cannot connect using my AH mobile sim. My mtn sim works. Tried a different device too... Any one else having issues?

Attached a screenshot.

View attachment 147740
Click to expand...

I played around now and it seems I can access the network if I change to 2G only. My phone is on MTN and it has full 3G signal. Contacting AH support is like chewing glass.
 
Ok guys,

Official game starting here... Guess the date. Win an all expense paid trip to your imaginary friend's Cottage in the Woods. Where Elves and Fairies, Ghouls, Magicians and Heroes of Old reside.

When will |tera| receive his Afrihost Sim Card?

Order placed 28 August.
Current date: 9 September.
Order Status: Not even out of Warehouse (if it is a warehouse).

Your Guesstimate:
*Middle of September
*End of September
*Start of October
*Middle of October
*End of October
*never...

Make your choice known to the whole world. Maybe your dreams will come true.. ;) :D :p
 
|tera| said:
Ok guys,

Official game starting here... Guess the date. Win an all expense paid trip to your imaginary friend's Cottage in the Woods. Where Elves and Fairies, Ghouls, Magicians and Heroes of Old reside.

When will |tera| receive his Afrihost Sim Card

Order placed 28 August.
Current date: 9 September.
Order Status: Not even out of Warehouse (if it is a warehouse).

Your Guesstimate:
*Middle of September
*End of September
*Start of October
*Middle of October
*End of October
*never...

Make your choice known to the whole world. Maybe your dreams will come true.. ;) :D :p
Click to expand...

30th Feb 2019
 
jouda said:
I played around now and it seems I can access the network if I change to 2G only. My phone is on MTN and it has full 3G signal. Contacting AH support is like chewing glass.
Click to expand...

That's pretty horrible. 2G is pretty frustrating unless you just want your push notifications.

Please drop me PM :(
 
|tera| said:
Ok guys,

Official game starting here... Guess the date. Win an all expense paid trip to your imaginary friend's Cottage in the Woods. Where Elves and Fairies, Ghouls, Magicians and Heroes of Old reside.

When will |tera| receive his Afrihost Sim Card?

Order placed 28 August.
Current date: 9 September.
Order Status: Not even out of Warehouse (if it is a warehouse).

Your Guesstimate:
*Middle of September
*End of September
*Start of October
*Middle of October
*End of October
*never...

Make your choice known to the whole world. Maybe your dreams will come true.. ;) :D :p
Click to expand...

There is definitely a problem here. When we last spoke the parcel should have been uplifted within a day or two, so a week is definitely not right.

I've asked our warehouse team to ensure that it gets collected and also asked that our courier prioritise getting the delivery completed as quickly as possible :(
 
I Need help with setting up RB751 + Vodaphone K-3565 Rev2 - Huawei. Is there perhaps a configuration script I could use?

K-3565 has Afrihost / MTN data SIM running on Afrihost APN.

The RB-751U-2HnD has OS 6.19

Just moved my business into a new building and there is no Telkom infrastructure.

I need to get this working and I am in a slight bind here.

No technical skills where I live in Cape Agulhas and the Routerboard OS seems to have outsmarted me.

Any assistance will be appreciated.

I managed to get the connection working. Only connected my phone to the wifi to test and the 3G dongle managed to chew through 2.2GB data in a matter of hours.

Can you guy not do a standard configuration script for the RB751 or similar ?

I got if working, but I am pretty sure it was not done in an elegant manner. Seems there was a backup process on the phone that started running over the wifi connection, while I was trying to test the connection.
 
Last edited:
MyDraadloos said:
I Need help with setting up RB751 + Vodaphone K-3565 Rev2 - Huawei. Is there perhaps a configuration script I could use?

K-3565 has Afrihost / MTN data SIM running on Afrihost APN.

The RB-751U-2HnD has OS 6.19

Just moved my business into a new building and there is no Telkom infrastructure.

I need to get this working and I am in a slight bind here.

No technical skills where I live in Cape Agulhas and the Routerboard OS seems to have outsmarted me.

Any assistance will be appreciated.

I managed to get the connection working. Only connected my phone to the wifi to test and the 3G dongle managed to chew through 2.2GB data in a matter of hours.

Can you guy not do a standard configuration script for the RB751 or similar ?

I got if working, but I am pretty sure it was not done in an elegant manner. Seems there was a backup process on the phone that started running over the wifi connection, while I was trying to test the connection.
Click to expand...

I don't know if we are able to write customer scripts of firmware for devices other than the ones we provide. At the moment we rely on the device suppliers/designers to assist with the custom firmware we use.

We can try to assist as much as possible. If any of our warehouse people have some experience with the devices you have, we'll do our best to assist :)
 
Got a mail that I'm no longer using the Afrihost APN, even though it's still set in my phone settings.

Going to the Afrihost page also says it isn't using the Afrihost network. Reset the iPhone cellular settings, changed back to Afrihost and still says it isn't on Afrihost. Data works though, connected via LTE so will need to wait and see if this is going off my MTN bundle
 
whatwhat said:
Got a mail that I'm no longer using the Afrihost APN, even though it's still set in my phone settings.

Going to the Afrihost page also says it isn't using the Afrihost network. Reset the iPhone cellular settings, changed back to Afrihost and still says it isn't on Afrihost. Data works though, connected via LTE so will need to wait and see if this is going off my MTN bundle
Click to expand...

That's very worrying. Best to check what is the case to avoid any unwanted billing. If MTN confirm you're on their APN then we need to investigate this urgently :(
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X