Afrihost Mobile Feedback Thread

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Or I'm thinking.... Would it be possible for you guys to check whether the data is being used for XBox, Steam or Playstation? If you guys can keep your current pricing but make data that's being used for the downloading of games from those three places free then WOW! Um it's so wow that it will probably not happen but it will make me very happy.

Maybe for an extra fee? Afrihost Plus Plus. A++.

I can then drop my BitCo connection entirely and just go with Afrihost.
 
Solitude said:
Afrihost, it's been a while since you had a good market shakeup. How about 100GB for R900 p/m? XBox One games are very large these days and the little data that comes with LTE just isn't enough for today's demanding software.

Please? :)
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Solitude said:
Or I'm thinking.... Would it be possible for you guys to check whether the data is being used for XBox, Steam or Playstation? If you guys can keep your current pricing but make data that's being used for the downloading of games from those three places free then WOW! Um it's so wow that it will probably not happen but it will make me very happy.

Maybe for an extra fee? Afrihost Plus Plus. A++.

I can then drop my BitCo connection entirely and just go with Afrihost.
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Heya dude

Not aware of any price cuts from my end, but you never know what can happen.
We're known to pull out surprises any time - so I guess you'll have to keep checking back ;)
 
AfriGuy said:
Heya dude

Not aware of any price cuts from my end, but you never know what can happen.
We're known to pull out surprises any time - so I guess you'll have to keep checking back ;)
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Afriguy, is there a problem with Afrihost Mobile? I haven't been able to use mobile data on my Mobile voice contract. I still have enough data on it. I tried the sim on another device, still nothing. I can't access the afrihost website from work so I have no clue what's going on. How do I resolve this?
 
Received SMS & email this morning from AH:
Hi xxxxxxxxxx

We’ve noticed that you haven’t connected to your Afrihost Mobile Data via APN for 8 hours on xxxxxxxxxxx@afrihost. This worries us because your device may have reverted to an old APN setting on your device, which means you could be on MTN’s mobile data (and could incur unexpected charges from them). Please check that your APN is still set to “afrihost” and not “myMTN” (or any other setting).
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If I visit the provided url from my mobile device:

1.png

My APN is definitely set to Afrihost.
I'm not having any issues - everything it working 100%. Just letting you know that something seems strange :).
 
nabeeltootla said:
Afriguy, is there a problem with Afrihost Mobile? I haven't been able to use mobile data on my Mobile voice contract. I still have enough data on it. I tried the sim on another device, still nothing. I can't access the afrihost website from work so I have no clue what's going on. How do I resolve this?
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Not seeing any general issues from our end that could be causing this. Is your data maybe capped?
Drop me a PM with your number and I can check things out :)
 
saor said:
Received SMS & email this morning from AH:
If I visit the provided url from my mobile device:

View attachment 363650

My APN is definitely set to Afrihost.
I'm not having any issues - everything it working 100%. Just letting you know that something seems strange :).
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That's pretty odd, could be that you've been assigned an IP that our system hasn't picked up as being ours.
Shoot me a PM with your number and the IP being assigned and I can double check this :)
 
Originally Posted by AfriGuy
I'll ask our Dev team to see what the logic is there - can you PM me in the mean time please?


HendrieV said:
PM sent.
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The only way I could establish if the situation was reversed as per your pm request was to see what happened month end. The whole gig data expired anyway while paid for data was consumed but as I neither requested or paid for it I regard the matter as closed.

Waste of time though and smacks of incompetence.

I do not believe it was an attempted con.
 
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HendrieV said:
The only way I could establish if the situation was reversed as per your pm request was to see what happened month end. The whole gig data expired anyway but as I neither requested or paid for it I regard the matter as closed.

Waste of time though and smacks of incompetence.

I do not believe it was an attempted con.
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I'm not sure what transpired here, but the free data was definitely intended for you to use and enjoy. If that didn't happen, I am sure something can be worked out here.

Drop me a PM and we can discuss :(
 
AfriMan said:
I'm not sure what transpired here, but the free data was definitely intended for you to use and enjoy. If that didn't happen, I am sure something can be worked out here.

Drop me a PM and we can discuss :(
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Post #5808 - #5813

Thanks but no thanks. The matter was already discussed. Also refer to your PM in reply to my PM.
 
Good grieve please help
471277534.png
 
Hi AfriGuy,

What's the best way to sign up with Afrihost Mobile and move my Vodacom number? I want an Afrihost Mobile prepaid sim.

EDIT: I'm also going to need an Afrihost 100GB capped package and Afrihost plus.
 
AfriMan said:
Doesn't look great :(

Any improvement since your post here?
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Yes a bit I think so, don't worry. I am going to cancel my mobile package in this week though, the demand on the towers where I live is just to damn high at anytime of day, but don't worry i'm going to switch over to VDSL :D
 
jacodebeer said:
Yes a bit I think so, don't worry. I am going to cancel my mobile package in this week though, the demand on the towers where I live is just to damn high at anytime of day, but don't worry i'm going to switch over to VDSL :D
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Glad to hear that your Mobile speeds improved slightly. :) AWESOME news that you're switching over to VDSL. I'm sure that you won't look back!

Don't hesitate to hit us up over on the ADSL/VDSL New Network Feedback thread for any further info or assistance. :)
 
Received my data sim and Huawei modem yesterday. A far too long time after the order was placed!
Cannot connect to the internet.
Surely this modem is set up to connect to Afrihost.
Afrihost is not responding to a help sms after many hours (reminds why I left them)!
Please assist.
 
REAList_1 said:
Received my data sim and Huawei modem yesterday. A far too long time after the order was placed!
Cannot connect to the internet.
Surely this modem is set up to connect to Afrihost.
Afrihost is not responding to a help sms after many hours (reminds why I left them)!
Please assist.
Click to expand...

Just replied to your PM, sorry about the wait :)
 
A question, if I pause my 500 MB per month mobile data, will I still be getting and able to use the 500 MB data which I'm getting per month with Afrihost plus?
 
My turn for a question...

I've just started the port for my spare cell number to MTN Pre-Paid and want to put it on Afrihost Mobile Pre-Paid but I'm concerned that in the past MTN have turned off SIM's with active Afrihost data as they are unaware that they are still in use. Apart from making a call every 60 days or so, how can one assume that the brain dead MTN do not kill an otherwise active SIM card?
 
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