Afrihost Mobile Feedback Thread

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The last two to three days I am having connecting problems, it keeps poping up with connection terminated.I try 5 or 6 times then it works and I can stay online, speeds are fun and everything. Same story last end of the month but as soon as the new data is loaded, when its the 1st it goes away
 
The last two to three days I am having connecting problems, it keeps poping up with connection terminated.I try 5 or 6 times then it works and I can stay online, speeds are fun and everything. Same story last end of the month but as soon as the new data is loaded, when its the 1st it goes away

That's pretty odd. We having some authentication issues on Mobile at the moment, so it's hard to distinguish this from an ongoing issue you could be experiencing. There is no month end process that could be causing this that I know of, but we'd need to investigate further when it's happening.

Can you drop me a PM?
 
That's pretty odd. We having some authentication issues on Mobile at the moment, so it's hard to distinguish this from an ongoing issue you could be experiencing. There is no month end process that could be causing this that I know of, but we'd need to investigate further when it's happening.

Can you drop me a PM?

Seems it is that issue it took me 20 times to try to connect. I called the call center they can confirm people are having same issue as me... still have a 1GB left want to use it up and getting this issue :(
 
Full signal but no through-put - ERROR: Cannot find server DNS error.....when I switch to the MTN APN the connection is immediately possible. :confused:
 
Full signal but no through-put - ERROR: Cannot find server DNS error.....when I switch to the MTN APN the connection is immediately possible. :confused:

We're seeing some authentication issues on our end, this may be the cause :(
 
Please be aware that there are some authentication issues on the network at the moment. I would advise those affected not to reboot their routers for the next while, until we get a handle on this.

The issues have been present intermittently over the last 24 hours, and seem to fluctuate. At present it does seem to be pretty poor. Please bear with us while our network team work on this. The guys have been working through the night, so we'll keep at it until it gets sorted out :(
 
Have one for our guys while they try to fix this :)

the really sad thing is we all have data that we want to use up for updating /downloading that now we cant use and it does not carry over :( posting this from my cellc cuz I still cant connect
 
the really sad thing is we all have data that we want to use up for updating /downloading that now we cant use and it does not carry over :( posting this from my cellc cuz I still cant connect

Let's hope we can get it resolved quickly so you can use the rest of your data. We've got our best people on it - promise :)
 
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