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Afrihost Mobile Feedback

AfriFella

Afrihost
Company Rep
Joined
Jun 2, 2015
Messages
2,357
#1
Hello world!

Welcome to the new Afrihost Mobile Feedback thread! Just like the old one, please feel free to post any queries, complaints or feedback regarding your Afrihost Mobile package right here!

Further, if you have any support related queries, please don't hesitate to start a new thread right here on the Afrihost Support Forum and we'll tackle it together.

Lekker! :D
 

Randux

Expert Member
Joined
May 7, 2010
Messages
2,980
#2
I have 30MB remaining on my account but I cannot connect and yes my APN is set to Afrihost.
 

cyberbob1979

Expert Member
Joined
Jun 19, 2007
Messages
1,205
#5
Loving the data and price :)

Happy user for many many moons.

Only complaint - when you go below your "Bonus data" into "regular data bundle" it dos not allow connections until I log a ticket to reset it. Otherwise happy customer here
 

AfriFella

Afrihost
Company Rep
Joined
Jun 2, 2015
Messages
2,357
#6
Loving the data and price :)

Happy user for many many moons.

Only complaint - when you go below your "Bonus data" into "regular data bundle" it dos not allow connections until I log a ticket to reset it. Otherwise happy customer here
Hey cyberbob! Thanks for the awesome feedback! Weird issue though... When you say Promotional Data are you referring to Afrihost Plus?

Happy to look into it, though.:) Please PM me your details.
 

karism

New Member
Joined
May 31, 2015
Messages
4
#7
Hi!

Overall,I have been having a great time.Fast speed,with little to no hassles
This weekend I have not been able to connect to the Afrihost Apn.I tried the sim in another phone,with the same results.

Karism
 

AfriGenie

Afrihost
Company Rep
Joined
Oct 9, 2014
Messages
7,236
#8
Hi!

Overall,I have been having a great time.Fast speed,with little to no hassles
This weekend I have not been able to connect to the Afrihost Apn.I tried the sim in another phone,with the same results.

Karism
That's not good! Could you PM me the affected number quickly and I'll check what's going on.
 

ghostim

Expert Member
Joined
Dec 27, 2004
Messages
1,119
#11
Hi
How do I do a sim swap on a mobile data package. Got an ipad and want use my mobile six package on it. Already received the nano sim.
 

AfriGenie

Afrihost
Company Rep
Joined
Oct 9, 2014
Messages
7,236
#12
Hi
How do I do a sim swap on a mobile data package. Got an ipad and want use my mobile six package on it. Already received the nano sim.
Hi! Is your Mobile Data package on a sim card that we provided or is it your own sim card that we loaded the APN on?
 

Adr!@n

New Member
Joined
Apr 17, 2014
Messages
2
#13
I've decided to test Afrihost Mobile. Went and got a pre-paid MTN sim and went through the process of getting it activated with Afrihost.
The amount of data and airtime I had loaded to test was correct. But upon making my first phone, which lasted 15min12sec according to the Afrihost app, I was charged R22.80 (also according to the app).

It doesn't seem like I'm being charged 79c per minute?
 

AfriMan

Afrihost Representative
Company Rep
Joined
May 24, 2012
Messages
15,620
#15
I've decided to test Afrihost Mobile. Went and got a pre-paid MTN sim and went through the process of getting it activated with Afrihost.
The amount of data and airtime I had loaded to test was correct. But upon making my first phone, which lasted 15min12sec according to the Afrihost app, I was charged R22.80 (also according to the app).

It doesn't seem like I'm being charged 79c per minute?
Please dial *141*4*4#

For some reason MTN does not always put clients automatically on the cheapest rate :(
 
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