Afrihost Mobile Feedback

Is there something wrong with the legacy sims (MTN SIM + Afrihost APN)?
I am unable to connect. I noticed it yesterday when I was not on wifi, and still today is the same issue.
 
d.casper.b said:
Is there something wrong with the legacy sims (MTN SIM + Afrihost APN)?
I am unable to connect. I noticed it yesterday when I was not on wifi, and still today is the same issue.
Click to expand...
Hi.

Please drop me a PM with email address.
 
Good Day AfriHost,
Why you guys are unable to change my AirMobile package from the old AIR 3 to the new AIR 5 ????
 
IamNoone said:
then you can not just change packages. Those are legacy packages. You need to sign up for a new Air Mobile SIM and port the number over
Click to expand...
Complicated...
why we were not advised on that?
Chat support told me to cancel my existing plan before the 15. Once cancelled by the end of the month, then I can re-apply to the new AIR 5.

Will I require a new SIM? or can I stick to my current SIM?
Been with Afrihost for a loooong time...
 
web_dude said:
Complicated...
why we were not advised on that?
Chat support told me to cancel my existing plan before the 15. Once cancelled by the end of the month, then I can re-apply to the new AIR 5.

Will I require a new SIM? or can I stick to my current SIM?
Been with Afrihost for a loooong time...
Click to expand...
Will require a new sim, it was communicated last year about the changes happening
 
web_dude said:
Complicated...
why we were not advised on that?
Chat support told me to cancel my existing plan before the 15. Once cancelled by the end of the month, then I can re-apply to the new AIR 5.

Will I require a new SIM? or can I stick to my current SIM?
Been with Afrihost for a loooong time...
Click to expand...
What @MakoPC said.

February last year the new MVNO was launched and the legacy packages discontinued for new signups. The remaining clients have a choice to stay on the MTN packages or if they want they can migrate to the new MVNO.

I did mine last year and even the existing airtime and data balances on my legacy package when the port completed was transferred to my new SIM.
 
Constantly getting the below when using Google on AirMobile. Everything else works fine but the CAPTCHA never resolves successfully.

Always need to connect to my exit node via Tailscale to resolve the problem

IMG_0693.png
 
Afrigirl said:

Network Status | Afrihost

See the status updates of our Fibre, LTE, DSL, Mobile and Hosting networks, what's affecting them - if anything, and what the cause is.
www.afrihost.com www.afrihost.com
Click to expand...
Can also chip in, Having the same issue on legacy afrihost mobile apn.

Does not want to to connect on 4g or 3g. But as soon as i change to mtn apn everything back to normal
 
Fixed LTE completely dead. Second meeting currently underway that I am missing due to this. 2 more coming up soon. No ETA from Afrihost, almost 2 hours in.
 
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