Afrihost MTN Fixed LTE-A Thread

Very slow again. Should be 50, only getting 10.

Soft cap not reached.

I don't understand. I want to upgrade to 100Mbps, but if it only gets a 10th of that, and can't even get a half, then what is the point?

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Still same old story not getting more than 8Mbps,
I switched off my Afrihost Pure Lte connection for 1 week as l was trying vodacom, then l switched back on today still getting same low speeds.

Nothing is fixed MTN and the ISP that provide mtn fixed lte are stealing from us. It's 6 months Nothing been fixed.

Imagine paying R949 for this kinda service.
 

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Data Statistics
Data Used: 777.63 GB
Average Daily Usage: 27.02 GB
Projected Monthly Usage: 810.62 GB

My usage not even 1TB but I'm not getting 5Mbps
 
xera said:
Seems like the way to go with these ISP's, is:

  1. Start on the Fastest biggest package
  2. Downgrade as their speed deteriorates
Click to expand...

Hi

After some investigations by us and MTN we found that you are actually outside of Fixed LTE coverage and because of that you are connecting to a tower more than 3km away and that tower is quite busy traffic wise so the experience will not be as expected.

We have to investigate further to see why the service was offered when you are outside of coverage as that is a mistake on our side.
 
++Notice++

Please note that our MTN Fixed LTE will be discontinued for new signups soon. Due to the nature of LTE and the finite resources available on this technology, we have outgrown what can be offered on LTE.

In the near future, Afrihost MTN Fixed LTE and 5G will be migrated to a new service called Afrihost Pure Wireless. We will only sell these packages with 5G router whether or not you have 5G or not and if you are not in 5G coverage, it will work on 4G/LTE.

This is to migrate most of our traffic onto the 5G network for better speeds, latency and reliability.

Once the change is completed, if a client signs up for a SIM-only package, it will only work on the 5G approved router list or a 4G router that has been used on the MTN network for fixed LTE before. If it's a new 4G router, it will no longer be supported.
 
AfriNatic said:
++Notice++

Please note that our MTN Fixed LTE will be discontinued for new signups soon. Due to the nature of LTE and the finite resources available on this technology, we have outgrown what can be offered on LTE.

In the near future, Afrihost MTN Fixed LTE and 5G will be migrated to a new service called Afrihost Pure Wireless. We will only sell these packages with 5G router whether or not you have 5G or not and if you are not in 5G coverage, it will work on 4G/LTE.

This is to migrate most of our traffic onto the 5G network for better speeds, latency and reliability.

Once the change is completed, if a client signs up for a SIM-only package, it will only work on the 5G approved router list or a 4G router that has been used on the MTN network for fixed LTE before. If it's a new 4G router, it will no longer be supported.
Click to expand...
Those uncapped packages I see on your pure LTE offering make me a bit nervous. what speeds are you hoping to achieve, what is the FUP, and what speeds do you drop down to when throttled?
 
Voldemort said:
Those uncapped packages I see on your pure LTE offering make me a bit nervous. what speeds are you hoping to achieve, what is the FUP, and what speeds do you drop down to when throttled?
Click to expand...

These will be the FUP for the uncapped packages. We will adjust them as needed but yeah the goal is to get clients off LTE and on to 5G as you may know that is what MTN said. Get your subscribers onto 5G asap.

Uncapped Thresholds and Throttling
  • 50Mbps - Subject to a monthly threshold of 150GB. Once you’ve reached your monthly data limit, your connection speed will be limited to 4Mbps for the remainder of the month.
  • 100Mbps
    • Once you reach 250GB usage, your connection speed will be limited to 20Mbps.
    • Once you reach 500GB usage, your connection speed will be limited to 10Mbps.
    • Once you reach the threshold of 1TB, your connection speed will be limited to 1Mbps for the remainder of the month.
  • Wireless Plus
    • Once you reach 250GB usage, your connection speed will be limited to 50Mbps.
    • Once you reach 500GB usage, your connection speed will be limited to 20Mbps.
    • Once you reach the threshold of 1TB, your connection speed will be limited to 4Mbps for the remainder of the month.
 
AfriNatic said:
These will be the FUP for the uncapped packages. We will adjust them as needed but yeah the goal is to get clients off LTE and on to 5G as you may know that is what MTN said. Get your subscribers onto 5G asap.

Uncapped Thresholds and Throttling
  • 50Mbps - Subject to a monthly threshold of 150GB. Once you’ve reached your monthly data limit, your connection speed will be limited to 4Mbps for the remainder of the month.
  • 100Mbps
    • Once you reach 250GB usage, your connection speed will be limited to 20Mbps.
    • Once you reach 500GB usage, your connection speed will be limited to 10Mbps.
    • Once you reach the threshold of 1TB, your connection speed will be limited to 1Mbps for the remainder of the month.
  • Wireless Plus
    • Once you reach 250GB usage, your connection speed will be limited to 50Mbps.
    • Once you reach 500GB usage, your connection speed will be limited to 20Mbps.
    • Once you reach the threshold of 1TB, your connection speed will be limited to 4Mbps for the remainder of the month.
Click to expand...
Thanks for the info! I'm just trying to get them off 2G/3G at the moment, it's proving an uphill battle :laugh: :X3:
 
AfriNatic said:
++Notice++

Please note that our MTN Fixed LTE will be discontinued for new signups soon. Due to the nature of LTE and the finite resources available on this technology, we have outgrown what can be offered on LTE.

In the near future, Afrihost MTN Fixed LTE and 5G will be migrated to a new service called Afrihost Pure Wireless. We will only sell these packages with 5G router whether or not you have 5G or not and if you are not in 5G coverage, it will work on 4G/LTE.

This is to migrate most of our traffic onto the 5G network for better speeds, latency and reliability.

Once the change is completed, if a client signs up for a SIM-only package, it will only work on the 5G approved router list or a 4G router that has been used on the MTN network for fixed LTE before. If it's a new 4G router, it will no longer be supported.
Click to expand...

Will those of us on the fixed LTE packages be able to migrate to a 5G package with our existing SIMs or would new sims need to be issued?
 
Jason-ZA said:
Will those of us on the fixed LTE packages be able to migrate to a 5G package with our existing SIMs or would new sims need to be issued?
Click to expand...

All exisiting packages will be migrated to the 5G packages. Clients will be notified soon about this change. Nothing really changes except for the packages available to you and the changes to some Fair use policies.

The major changes will be for new signups especially sim only. We will require a 5G router. LTE is getting more and more congested and 5G is not being adopted as fast as we see clients still opt for 4G/LTE even if they have 5G coverage.
 
AfriNatic said:
All exisiting packages will be migrated to the 5G packages. Clients will be notified soon about this change. Nothing really changes except for the packages available to you and the changes to some Fair use policies.

The major changes will be for new signups especially sim only. We will require a 5G router. LTE is getting more and more congested and 5G is not being adopted as fast as we see clients still opt for 4G/LTE even if they have 5G coverage.
Click to expand...

Ok cool, makes sense, I currently have a Fixed LTE package, and an unsed 5G router lying around, could I go and stick my fixed LTE sim into my 5G router now, or do I need to wait for the migration to occur?

Just worried about my SIM being blocked, the 5G router is on the MTN approved list.
 
Jason-ZA said:
Ok cool, makes sense, I currently have a Fixed LTE package, and an unsed 5G router lying around, could I go and stick my fixed LTE sim into my 5G router now, or do I need to wait for the migration to occur?

Just worried about my SIM being blocked, the 5G router is on the MTN approved list.
Click to expand...

What 5G router do you have?
 
For existing LTE clients, will there be any sort of incentive e.g. discounted price on a new 5g router or anything to help convince them to move over to the 5G?
 
Jason-ZA said:
ZTE MC801A
Click to expand...

That device is already on our 5G approved router list so it will work.

BROVI: 5G CPE 5 H155-381, 5G H155-382, 5G H352-381
HUAWEI: 5G CPE PRO 2, 5G SIC
NOKIA: FastMile 5G Gateway 3.2
TOZED: ZLT X100 PRO, ZLT X20
TP-LINK: NX510v
ZTE: 5G CPE MC801A, G5B, G5C, G5TS, MC888 5G, MC888D 5G, MC889 5G, MF296D, MF297D • ZYXEL: LTE7490-M904
 
1am7h30n3 said:
For existing LTE clients, will there be any sort of incentive e.g. discounted price on a new 5g router or anything to help convince them to move over to the 5G?
Click to expand...

Once we have completed the changes we will be able to advise what options will be available. 5G devices are still very expensive but we are chatting to vendors to see what we can get/offer.
 
AfriNatic said:
Hi

After some investigations by us and MTN we found that you are actually outside of Fixed LTE coverage and because of that you are connecting to a tower more than 3km away and that tower is quite busy traffic wise so the experience will not be as expected.

We have to investigate further to see why the service was offered when you are outside of coverage as that is a mistake on our side.
Click to expand...
So which one is it? Is the tower too busy, or am I outside coverage?

Check my speedtest here over the past few months, they will say otherwise, I was getting 50Mbps for the past 3 months.

It was only since MTN and Afrihost did the emergency maintenance end of last month, due to some rogue firmware update, that I started experiencing the speed and latency deteriorate.

So my speedtests indicate that your tower is too busy, as sometimes they are at 50Mbps, but other times they are a 5th of that.

Afrihost MTN Fixed LTE-A Thread

March I was getting 50Mbps April I was getting 50Mbps May I was getting 50Mbps Any time of the day. Now June, I get half that. March: https://www.speedtest.net/result/a/10787247460 April: https://www.speedtest.net/result/a/10791826929 May: https://www.speedtest.net/result/a/10879228192...
mybroadband.co.za mybroadband.co.za
 
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