Afrihost/MTN Fixed LTE - Internet access issues

[Rykj]

I subscribe to MTN's fixed LTE services via Afrihost. My internet access has been non-existent or extremely slow for the last 10 days. I am tired of reporting the issue and being told how sorry everyone is and that it is being attended to. I have been advised that the tower serving me is down & that MTN is investigating. I am connected to the/a tower, there is just no internet! Surely there must be a fallback to ensure that I have at least a minimum service? Can anyone please help and advise me how I can expedite the reinstatement of my service?

 

[AfriNatic]

Hi

Sorry for the bad experience you had.

Please can you send Afrigirl and me a pm with your details so we can have a look at the status of the towers?

https://mybroadband.co.za/forum/conversations/add?to=AfriNatic,Afrigirl

 

[CheddarByte]

I subscribe to MTN's fixed LTE services via Afrihost. My internet access has been non-existent or extremely slow for the last 10 days. I am tired of reporting the issue and being told how sorry everyone is and that it is being attended to. I have been advised that the tower serving me is down & that MTN is investigating. I am connected to the/a tower, there is just no internet! Surely there must be a fallback to ensure that I have at least a minimum service? Can anyone please help and advise me how I can expedite the reinstatement of my service?

Was in your position for 4+ years
Learn to accept it, or move somewhere with Fiber is my only advice.