Afrihost New Network Feedback - Part 2

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iOS update 1 gig 3 hours shocking
1adc049bec528be64dd3609c5c868e56.jpg
 
Last edited:
kohlhtor said:
iOS update 1 gig 3 hours shocking
1adc049bec528be64dd3609c5c868e56.jpg
Click to expand...

Are you currently using region specific "Auto Assigned" DNS? The update is cached locally which will definitely give you a better experience. Running over the back haul will cause you problems.
 
Things down in CPT are poor!
Youtube, which was streaming at 17mbps earlier today, is now stuffed at 400kbps.
Nothing's playing at more then 240p. F5 doesn't help. Still crawling.
Checkout the tracert's to youtube from AH then from WA.
What's up with this? Packet loss and erratic latency on AH... smoother on WA.

Code: 
------ AFRIHOST 
Target Name: bras.afrihost.com
         IP: 155.239.255.250
  Date/Time: 13 Sep 2016 7:54:55 PM - 13 Sep 2016 8:04:55 PM

Hop  Sent  PL%    Min    Max    Avg  Host Name / [IP]
  1    32    0   1.22  4.52    2.01  modem.home.gateway [192.168.1.254]
  2    32    0  12.18  62.76  17.07  bras.afrihost.com [155.239.255.250]


Target Name: youtube.com
         IP: 169.1.2.91
  Date/Time: 13 Sep 2016 7:54:57 PM - 13 Sep 2016 8:04:57 PM

Hop  Sent  PL%    Min     Max     Avg  Host Name / [IP]
  1    24    0   1.43   13.94    3.97  modem.home.gateway [192.168.1.254]
  2    24  100      0       0       0   [-]
  3    24   25  33.55  251.78  108.14  cpt-up1.ip.adsl.co.za [169.1.5.105]
  4    24    4  14.40   27.43   16.48  cpt-in1.ip.adsl.co.za [169.1.5.118]
  5    24    4  61.40  133.74   94.85  cpt-net1.ip.adsl.co.za [169.1.5.128]
  6    24    8  14.51   32.25   20.55  169-1-21-9.ip.afrihost.co.za [169.1.21.9]
  7    24    0  13.95   29.09   16.30  youtube.com [169.1.2.91]

------ WEBAFRICA
Target Name: youtube.com
         IP: 216.58.223.46
  Date/Time: 13 Sep 2016 8:00:40 PM - 13 Sep 2016 8:10:40 PM

Hop  Sent  PL%    Min     Max    Avg  Host Name / [IP]
  1    42    0   1.00    5.93   3.12  modem.home.gateway [192.168.1.254]
  2    42  100      0       0      0   [-]
  3    42    0  13.05  155.58  36.76  cdsl1-ctn-vl2376-ipc.ip.isnet.net [196.38.72.206]
  4    42    0  13.30   23.57  16.21  cdsl1-ctn-vl2376.ip.isnet.net [196.38.72.205]
  5    42    0  13.66   25.20  16.42  196.35.115.128 [196.35.115.128]
  6    42    0  14.00   50.77  18.00  mi-za-cpt-p7-te0-0-0-0.ip.isnet.net [168.209.6.12]
  7    42    0  31.59   80.23  34.64  168.209.100.101 [168.209.100.101]
  8    42    0  31.27   91.91  39.82  196.26.0.130 [196.26.0.130]
  9    42    0  31.38   76.91  37.18  72.14.205.16 [72.14.205.16]
 10    42    0  31.67   58.85  35.26  72.14.239.129 [72.14.239.129]
 11    42    0  31.59   67.52  35.66  youtube.com [216.58.223.46]
 
Last edited:
AfriFella said:
I think you hit the nail on the head here... Congrats on being the first Capetonian to watch https://youtu.be/916QK4pzD2c! :D

I'm confident that your experience will only improve as lesser watched content gets cached. :)
Click to expand...
Okay yes caching helps. BUT the issue is we should be able to push through close enuf as dammit to full line speeds on Intl. Caching reduces load on the Intl link and so if that's not saturated or experiencing other technical issues we should be enjoying the viewing experience whether locally cached or not.
Oh yeah... and I tried that stream. Buffering badly. Falls back to 240p.
 
Last edited:
AfriFella said:
I think you hit the nail on the head here... Congrats on being the first Capetonian to watch https://youtu.be/916QK4pzD2c! :D

I'm confident that your experience will only improve as lesser watched content gets cached. :)
Click to expand...

How is this acceptable, though? We're using a 4mb 50+50GB Capped account and it's a bloody nightmare. Trying to stream something at 720p and it buffers endlessly. I switch to a 2mb account from another ISP and it plays flawlessly. I try speedtest and pingtest and both fly (obviously because they're being prioritized).

Are you just shaping the crap out of streams? Because we got capped so that we can stream stuff at night without putting up with shaping and all that junk. We're not even using our full 50GB a month. The clientzone shows we have 150GB which I assume is from rollover. As it stands now, this account is useless. I don't want to watch something at 240p once before I can watch it at an ACTUAL resolution after. What's the deal here? This is not how I expect a 4mb capped account to perform.

This has been going on for the last two weeks and we'll probably just find a better ISP if it doesn't improve soon.

steel_dog said:
we should be enjoying the viewing experience whether locally cached or not.
Click to expand...

Completely agree. I'm not paying to cache videos for other people so they can watch it in proper resolutions. What does being the first person to view a certain video in South Africa help if you're looking at a bunch of moving blocks?
 
Last edited:
Would just like to reiterate what the others have mentioned, very slow youtube with almost constant buffering.

Could it be too much free Internets?
 
Pinging youtube.com [172.217.23.14] with 32 bytes of data:
Reply from 172.217.23.14: bytes=32 time=198ms TTL=41
Reply from 172.217.23.14: bytes=32 time=194ms TTL=41
Reply from 172.217.23.14: bytes=32 time=198ms TTL=41
Reply from 172.217.23.14: bytes=32 time=196ms TTL=41

Ping statistics for 172.217.23.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 194ms, Maximum = 198ms, Average = 196ms

Tracing route to youtube.com [172.217.23.14]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms myrouter.Home [192.168.1.1]
2 * * * Request timed out.
3 27 ms 21 ms 20 ms dbn-up2.ip.adsl.co.za [169.1.5.174]
4 20 ms 19 ms 20 ms dbn-in1.ip.adsl.co.za [169.1.5.204]
5 19 ms 25 ms 24 ms 41.162.84.192
6 27 ms 27 ms 28 ms 172.18.1.162
7 204 ms 188 ms 185 ms 72.14.194.206
8 194 ms 194 ms 194 ms 72.14.234.161
9 201 ms 202 ms 203 ms 216.239.54.158
10 190 ms 188 ms 190 ms 216.239.54.215
11 197 ms 196 ms 196 ms 108.170.233.197
12 195 ms 195 ms 196 ms lhr35s01-in-f14.1e100.net [172.217.23.14]

Trace complete.

Is this fine? :/
 
Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=247ms TTL=50
Reply from 8.8.8.8: bytes=32 time=226ms TTL=50
Reply from 8.8.8.8: bytes=32 time=204ms TTL=50
Reply from 8.8.8.8: bytes=32 time=256ms TTL=50

Ping statistics for 8.8.8.8:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 204ms, Maximum = 256ms, Average = 233ms
 
Also noticing App Store updates are downloading super slow this evening. Any issues on the network?
 
Unable to connect with Afrihost at the moment. Line is syncing fine (had sync issues earlier due to lightning). Anyone else unable to connect with Afrihost in KZN right now?
 
LeafMuncher said:
Unable to connect with Afrihost at the moment. Line is syncing fine (had sync issues earlier due to lightning). Anyone else unable to connect with Afrihost in KZN right now?
Click to expand...
Doubt anyone will be up at 2am to confirm for you.
 
steel_dog said:
Okay yes caching helps. BUT the issue is we should be able to push through close enuf as dammit to full line speeds on Intl. Caching reduces load on the Intl link and so if that's not saturated or experiencing other technical issues we should be enjoying the viewing experience whether locally cached or not.
Oh yeah... and I tried that stream. Buffering badly. Falls back to 240p.
Click to expand...

It also saves us a bunch of traffic.
Mind posting what's displayed here, along with your DNS setup please?

http://redirector.c.youtube.com/report_mapping
 
Zoopy said:
How is this acceptable, though? We're using a 4mb 50+50GB Capped account and it's a bloody nightmare. Trying to stream something at 720p and it buffers endlessly. I switch to a 2mb account from another ISP and it plays flawlessly. I try speedtest and pingtest and both fly (obviously because they're being prioritized).

Are you just shaping the crap out of streams? Because we got capped so that we can stream stuff at night without putting up with shaping and all that junk. We're not even using our full 50GB a month. The clientzone shows we have 150GB which I assume is from rollover. As it stands now, this account is useless. I don't want to watch something at 240p once before I can watch it at an ACTUAL resolution after. What's the deal here? This is not how I expect a 4mb capped account to perform.

This has been going on for the last two weeks and we'll probably just find a better ISP if it doesn't improve soon.



Completely agree. I'm not paying to cache videos for other people so they can watch it in proper resolutions. What does being the first person to view a certain video in South Africa help if you're looking at a bunch of moving blocks?
Click to expand...

If our cache doesn't have the content it'll offload it to a local cache that does.
If you're still having issues this morning please confirm the DNS being used as well as what's displayed here http://redirector.c.youtube.com/report_mapping

Don't forget to remove your public IP from what's displayed there.
 
8-BALL said:
Would just like to reiterate what the others have mentioned, very slow youtube with almost constant buffering.

Could it be too much free Internets?
Click to expand...

Not in any way related.
Are you specifically having issues on YouTube?
 
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