Afrihost New Network Feedback

[AfriGuy]

Yes but I traced now to afrihost.co.za

Can you post the results here please?

 

[Icemanbrfc]

Can you post the results here please?

Destination address: Start

ResponseTime: 32 ms
RouteHopsNumber: 11
hop: 1
HopHost: 169.0.37.1
HopHostAddress: 169.0.37.1
HopErrorCode: 0
HopRTTimes: 8,8,7
hop: 2
HopHost: 169.1.5.81
HopHostAddress: 169.1.5.81
HopErrorCode: 0
HopRTTimes: 106,106,11
hop: 3
HopHost: 169.1.5.94
HopHostAddress: 169.1.5.94
HopErrorCode: 0
HopRTTimes: 10,10,10
hop: 4
HopHost: 169.1.5.128
HopHostAddress: 169.1.5.128
HopErrorCode: 0
HopRTTimes: 9,9,10
hop: 5
HopHost: 41.164.52.40
HopHostAddress: 41.164.52.40
HopErrorCode: 0
HopRTTimes: 12,12,10
hop: 6
HopHost: 196.223.22.31
HopHostAddress: 196.223.22.31
HopErrorCode: 0
HopRTTimes: 11,11,11
hop: 7
HopHost: 196.44.0.75
HopHostAddress: 196.44.0.75
HopErrorCode: 0
HopRTTimes: 11,11,11
hop: 8
HopHost: 196.44.31.69
HopHostAddress: 196.44.31.69
HopErrorCode: 0
HopRTTimes: 47,47,47
hop: 9
HopHost: 196.44.31.171
HopHostAddress: 196.44.31.171
HopErrorCode: 0
HopRTTimes: 51,51,87
hop: 10
HopHost: 41.181.180.8
HopHostAddress: 41.181.180.8
HopErrorCode: 0
HopRTTimes: 30,30,31
hop: 11
HopHost: 41.181.185.18
HopHostAddress: 41.181.185.18
HopErrorCode: 0
HopRTTimes: 31,31,32

 

[AfriGuy]

Destination address: Start
-snip

I'm really not sure on how to read this - can you run a traceroute from terminal/ cmd please?
www.wikihow.com/Traceroute

 

[LaraC]

Tested from my side and it looks great.

Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\Lara>tracert mybroadband.co.za

Tracing route to mybroadband.co.za [104.20.71.110]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2    17 ms    16 ms    17 ms  cpt-tx2.ip.adsl.co.za [169.1.5.81]
  3    25 ms    23 ms    23 ms  cpt-rx1.ip.adsl.co.za [169.1.5.94]
  4    24 ms    24 ms    23 ms  cpt-net1.ip.adsl.co.za [169.1.5.128]
  5    23 ms    22 ms    22 ms  africainx.ct1.napafrica.net [196.10.140.7]
  6    39 ms    40 ms    40 ms  CORE.GP-ID-DCE-3.TO.GP-ID-MEC-2.AINX.P2P.10G.za [41.84.13.228]
  7    57 ms    40 ms    39 ms  41-66-181-59-3b.CLO008-CDN-local-VLAN-321.africainx.net [41.66.181.59]
  8    63 ms    64 ms    64 ms  104.20.71.110

Trace complete.

 

[Icemanbrfc]

I'm really not sure on how to read this - can you run a traceroute from terminal/ cmd please?
www.wikihow.com/Traceroute

Unfortunately I do not have a working pc. Those stats came directly off the router. Ill see if I can restart the router and see what happens AG

 

[Hummercellc]

This is what the router shows

PING bras.afrihost.com (155.239.255.250): 56 data bytes

--- bras.afrihost.com ping statistics ---
3 packets transmitted, 0 packets received, 100% packet loss

Try switching realms from @afrihost.co.za to @afrigreen (if you had a afrigreen account) then back again. I found is clears your path on the Telkom ESR uplinks. Usually when they don't load balance properly you get stuck on a particular uplink and when it becomes congested you are not handed over to another link properly. Charl advised me once that using a different isp or realm clears the path and you are rerouted correctly. Happened often to me when Afrihost used MTN. It worked for me every time. I used a IS based account thought when I did it. Just a thought.

 

[Icemanbrfc]

Try switching realms from @afrihost.co.za to @afrigreen (if you had a afrigreen account) then back again. I found is clears your path on the Telkom ESR uplinks. Usually when they don't load balance properly you get stuck on a particular uplink and when it becomes congested you are not handed over to another link properly. Charl advised me once that using a different isp or realm clears the path and you are rerouted correctly. Happened often to me when Afrihost used MTN. It worked for me every time. I used a IS based account thought when I did it. Just a thought.

Was okay up until 20 Mins ago. But I'll try your suggestion quick

 

[AfriGuy]

Was okay up until 20 Mins ago. But I'll try your suggestion quick

Sounds like there may be an area issue here though - not seeing any latency in any region from my end.
Are you on Android/ iOS?

 

[Icemanbrfc]

Sounds like there may be an area issue here though - not seeing any latency in any region from my end.
Are you on Android/ iOS?

Android pal

 

[Icemanbrfc]

Seems healthy again

 

[Hummercellc]

Seems healthy again

What did you do to fix it?

 

[AfriGuy]

Android pal

Good man!
Grab this app, works well and shows good results too https://play.google.com/store/apps/details?id=ua.com.streamsoft.pingtools

 

[Icemanbrfc]

What did you do to fix it?

As you suggested. Thanks

 

[AfriGuy]

-snip

Seems healthy again

Looks good again. Odd that it's so intermittent - congestion usually only goes away once most people go to sleep.
Were there any updates/ downloads happening on your end?

 

[Hummercellc]

As you suggested. Thanks

Cool, Charl from Telkom always knows best, you can thank him for that tip.

 

[Icemanbrfc]

Looks good again. Odd that it's so intermittent - congestion usually only goes away once most people go to sleep.
Were there any updates/ downloads happening on your end?

Non only checked a few YouTube clips for an assignment

 

[Icemanbrfc]

Cool, Charl from Telkom always knows best, you can thank him for that tip.

Hahahaha I will

 

[Hummercellc]

Looks good again. Odd that it's so intermittent - congestion usually only goes away once most people go to sleep.
Were there any updates/ downloads happening on your end?

Read my post further back, he must have been stuck on a congested uplink to the ESR. There is a quick fix for that

 

[Icemanbrfc]

Read my post further back, he must have been stuck on a congested uplink to the ESR. There is a quick fix for that

The line does seem unstable though. It's taking me almost 10 mins to download a 70mb file

 

[Icemanbrfc]

And here we go again I'm going to get Telkom to do a port reset and see.