Afrihost New Network Feedback

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PurSpyk!!

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AfriGuy said:
What DNS servers are you using?
Are you able to ping the site?
Have you tried removing utorrent completely and re-adding it to your firewall?
Are you using any peer blocking apps/ plugins?
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I cant ping it now as I am on the road, I will try later.

We use opendns, I tried a totally different torrent client last night and had the same issue, and it does not use the files from utorrent. I have no peer block apps or plugins installed.

we use opendsn as we can get reports of usage etc. I have been using opendns since I have been with afrihost and never had issues. I did try the Afrihost dns, and there was no difference.
 
AfriGuy

AfriGuy

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PurSpyk!! said:
I cant ping it now as I am on the road, I will try later.

We use opendns, I tried a totally different torrent client last night and had the same issue, and it does not use the files from utorrent. I have no peer block apps or plugins installed.

we use opendsn as we can get reports of usage etc. I have been using opendns since I have been with afrihost and never had issues. I did try the Afrihost dns, and there was no difference.
Click to expand...

Please test using our DNS servers, failing that - try Googles DNS.
I find it very strange that you aren't able to browse utorrent sites though.

Have you also tested your firewalls config?
 
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PurSpyk!!

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AfriGuy said:
Please test using our DNS servers, failing that - try Googles DNS.
I find it very strange that you aren't able to browse utorrent sites though.

Have you also tested your firewalls config?
Click to expand...

I can browse torrent sites, I just cant open those links you posted last night (they were to the utorrent forums). I did test the other dns, as I mentioned a few pages back and it makes no difference. Why would a firewall stop trackers at a specific time everyday, and only with a certain ISP?
 
AfriGuy

AfriGuy

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PurSpyk!! said:
I can browse torrent sites, I just cant open those links you posted last night (they were to the utorrent forums). I did test the other dns, as I mentioned a few pages back and it makes no difference. Why would a firewall stop trackers at a specific time everyday, and only with a certain ISP?
Click to expand...

Please try opening these sites when you're home:

https://forum.utorrent.com/
http://www.utorrent.com/intl/en/

I don't know why you're seeing the experience that you are, that's why we need to troubleshoot every possible angle here.
 
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Davedes

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PurSpyk!! said:
Business Uncapped
Click to expand...

Have you tried testing a capped Afrihost account to see if you get the same error? That way you can pin it directly to your business account. If you get the same result it's more than likely a configuration error somewhere on your network.
 
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PurSpyk!!

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Davedes said:
Have you tried testing a capped Afrihost account to see if you get the same error? That way you can pin it directly to your business account. If you get the same result it's more than likely a configuration error somewhere on your network.
Click to expand...

The free afrihost account has the same issue at the same time, if its an configuration error on my side, then why does this issue not occur when using a different isp. The issue is not on my side, if it was all accounts for every isp on my computer would give the same results.
 
AfriGuy

AfriGuy

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PurSpyk!! said:
The free afrihost account has the same issue at the same time, if its an configuration error on my side, then why does this issue not occur when using a different isp. The issue is not on my side, if it was all accounts for every isp on my computer would give the same results.
Click to expand...

Let's rather concentrate on getting this fixed on your Afrihost account, instead of comparing what works elsewhere.

AfriGuy said:
Please try opening these sites when you're home:

https://forum.utorrent.com/
http://www.utorrent.com/intl/en/

I don't know why you're seeing the experience that you are, that's why we need to troubleshoot every possible angle here.
Click to expand...
 
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SuperMario

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Client Zone offline? I get the following message when trying to log in: Oops! An Error Occurred

Something went wrong


If this problem persists please call us on 011 612 7200
 
AfriGuy

AfriGuy

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SuperMario said:
Client Zone offline? I get the following message when trying to log in: Oops! An Error Occurred

Something went wrong


If this problem persists please call us on 011 612 7200
Click to expand...

Does look like it :(
I'll have our team check this out ASAP - thanks for bringing it up!
 
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PurSpyk!!

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AfriGuy said:
PurSpyk, I really don't think arguing here is constructive - let's rather run through some tests and get this sorted out.
Click to expand...

I was asked a question and I answered it, is this a problem, or is there some forum rules I am breaking?
 
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