Afrihost New Network Feedback

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Hi Afrihost

It appears that Afrihost mail SMTP is currently down, our scanners stopped working early in the morning, I changed the smtp to a different one and it works just fine.

KZN Area.
 
AfriGenie said:
What happens when you add the torrent? Does it take long to add the trackers, or does it take long for the actual torrent to start? Which torrent Client are you using?
Click to expand...
Both are slow. Using tTorrent Pro on my android device. This issue has been going on for coming on 3 weeks now. Been using this app for the last 2 years. No changes have been made on my end. Been watching it and picked up on the pattern that it happens at night between 7pm and midnight. Last night it was happening between 8 and 10. During the day it is fine - no issues.
Google play store updates are also affected during this time.
All other tests are fine - as shown in my numerous posts. It seems a few people on here also having issues.
I really hope this isn't the optimisation/prioritisation kark that we have come to enjoy a few times in the past.......
 
I have little to no P2P throughput currently, anyone else? Cape Town
 
FaSMaN said:
Hi Afrihost

It appears that Afrihost mail SMTP is currently down, our scanners stopped working early in the morning, I changed the smtp to a different one and it works just fine.

KZN Area.
Click to expand...

We had a small glitch on our SMTP servers earlier today, but the issue was rectified pretty quickly! Still having trouble now?
 
Dianysis said:
Both are slow. Using tTorrent Pro on my android device. This issue has been going on for coming on 3 weeks now. Been using this app for the last 2 years. No changes have been made on my end. Been watching it and picked up on the pattern that it happens at night between 7pm and midnight. Last night it was happening between 8 and 10. During the day it is fine - no issues.
Google play store updates are also affected during this time.
All other tests are fine - as shown in my numerous posts. It seems a few people on here also having issues.
I really hope this isn't the optimisation/prioritisation kark that we have come to enjoy a few times in the past.......
Click to expand...
Anything?
 
Dianysis said:
Anything?
Click to expand...

Hmm let me send you through to our Critical Care Team as well so that they can run through some more in-depth testing with you and hopefully get to the bottom of this once and for all. :)
 
AfriFella said:
Hmm let me send you through to our Critical Care Team as well so that they can run through some more in-depth testing with you and hopefully get to the bottom of this once and for all. :)
Click to expand...
Thank. Much appreciated. :)
 
Hummercellc said:
Still no feedback??? :wtf:
Are Afrihost trying to compete with Telkom here?
Click to expand...

Ah, I'm really sorry about the delay here. :( I'll be sending your ticket over to our Critical Care Team as well! Will keep a close eye on this one.
 
AH there are serious throughput issues on your network. Speeds are all very inconsistent lately.

Normal speed
ImageUploadedByTapatalk1462619936.823216.jpg

Current speed
ImageUploadedByTapatalk1462619951.836287.jpg
 
Trying to play GW2 HoT and having continual dc's Grrrrrr!

Anyone else having issues?

PingPlotter shows a lot of packet loss :wtf:

Capture 2.PNG

Running a trace route, reflects the same QQ ..... packet loss on hop 8

Capture.PNG
 
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Packet loss on 3rd and 4th hop, whats going on AH? The same thing was reported to you a week ago.

Screen Shot 2016-05-07 at 5.19.59 PM.jpg

Screen Shot 2016-05-07 at 5.25.30 PM.jpg
 
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