Afrihost New Network Feedback

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Emissary_Of_Pain

Senior Member
Joined
Apr 25, 2011
Messages
530
Thanks, I'm having no trouble with Twitch on my side... Can anyone else confirm this?

Can confirm ... Twitch running very poorly


Question:

On the old network whenever I was in a game/tunngle my NAT type was always open, on AG/AfriNew I see that it is set to moderate ... ... How come ?



:::EDIT:::

Browsing is slow as hell, streaming impossible ... is wear to god if I get disconnected from the battleborn queue I will strip my M**R
 
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tanka

Well-Known Member
Joined
Jun 28, 2007
Messages
190
Still getting poor international speeds. Twitch basically not loading.

Edit: This is Twitch running at source with basically nothing else on my network or computer running. twitch.jpg

Averaging about 120kB/s. Not enough to stream any decent quality. Need about 10 times that to stream source.
 
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Vio

Expert Member
Joined
Dec 3, 2004
Messages
1,683
The local network performance to IS for gaming is poor tonight getting lag every few seconds.
 

NewBiks

Well-Known Member
Joined
Jul 29, 2015
Messages
480
So this is starting to really get me hot under the collar

https://gyazo.com/fbe2ea1fb26faded19cf548944e4bc18

The issues have clearly not been resolved, there are clients from both the South and the North complaining about poor performance.
It would be great if your home page could reflect that.

I'm saying it, seeing that green light on your home page while clients are having a terrible internet experience makes the company come off as being disingenuous
 

craigcul

Well-Known Member
Joined
Dec 17, 2012
Messages
281
@afriman sorry been busy only got home now. my line speed is 2meg and trace to itunes isC:\Users\craig>tracert www.itunes.com

Tracing route to itunes.com [17.172.224.35]
over a maximum of 30 hops:

1 3 ms 1 ms 1 ms 192.168.20.21
2 11 ms 8 ms 10 ms 169-0-8-1.ip.afrihost.co.za [169.0.8.1]
3 83 ms 90 ms 97 ms jhb-up1.ip.adsl.co.za [169.1.5.5]
4 12 ms 13 ms 15 ms jhb-rx1.ip.adsl.co.za [169.1.5.18]
5 11 ms 10 ms 10 ms jhb-up8b.ip.adsl.co.za [169.1.5.56]
6 12 ms 11 ms 11 ms 41.169.57.218
7 10 ms 84 ms 22 ms if-7-0.tcore2.JSO-Johannesburg.as6453.net [41.206.179.13]
8 190 ms 191 ms 191 ms if-1-2-0-0.tcore2.KLT-Cape-Town.as6453.net [41.206.165.17]
9 184 ms 184 ms 185 ms if-2-2.tcore1.KLT-Cape-Town.as6453.net [41.206.164.253]
10 184 ms 185 ms 187 ms if-5-20.tcore2.PV9-Lisbon.as6453.net [80.231.159.61]
11 185 ms 184 ms 185 ms if-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
12 190 ms 189 ms 189 ms if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
13 185 ms 203 ms 185 ms if-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
14 186 ms 183 ms 212 ms if-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
15 232 ms 214 ms 185 ms if-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
16 189 ms 189 ms 188 ms 195.219.83.102
17 262 ms 346 ms 483 ms ae-1-13.bar2.Charlotte1.Level3.net [4.69.200.213]
18 560 ms 436 ms 532 ms 4.34.18.2
19 266 ms 264 ms 267 ms 17.0.142.70
20 318 ms 265 ms 265 ms 17.0.142.77
21 266 ms 266 ms 267 ms 17.168.2.87
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
What line speed are you on? Can you try running a traceroute to iTunes so we can see where this routing is not getting through :(
 

AfriMan

Afrihost Representative
Company Rep
Joined
May 24, 2012
Messages
17,239
internet really bad tonight - Cape Town

Can confirm ... Twitch running very poorly


Question:

On the old network whenever I was in a game/tunngle my NAT type was always open, on AG/AfriNew I see that it is set to moderate ... ... How come ?



:::EDIT:::

Browsing is slow as hell, streaming impossible ... is wear to god if I get disconnected from the battleborn queue I will strip my M**R

Still no improvement. Won't even run properly on low.

Still getting poor international speeds. Twitch basically not loading.

Edit: This is Twitch running at source with basically nothing else on my network or computer running. View attachment 311257

Averaging about 120kB/s. Not enough to stream any decent quality. Need about 10 times that to stream source.

The local network performance to IS for gaming is poor tonight getting lag every few seconds.

Morning guys

We received confirmation late last night that all issues should be resolved. There may be a few kinks to iron out to fully restore routing to normal but in general we should have seem massive improvement.

Please test again from this morning and let me know if anyone is not getting the experience they expect.
 

AfriMan

Afrihost Representative
Company Rep
Joined
May 24, 2012
Messages
17,239
So this is starting to really get me hot under the collar

https://gyazo.com/fbe2ea1fb26faded19cf548944e4bc18

The issues have clearly not been resolved, there are clients from both the South and the North complaining about poor performance.
It would be great if your home page could reflect that.

I'm saying it, seeing that green light on your home page while clients are having a terrible internet experience makes the company come off as being disingenuous

As far as I know the core issue has been resolved, but it may take some time to return all the workarounds put in place back to have everything fully back to normal. The team were busy with this until pretty late yesterday.

Please test again today and report your results so I can also make them aware of any potential problems.
 

AfriMan

Afrihost Representative
Company Rep
Joined
May 24, 2012
Messages
17,239
Regarding the NAT question, any info on it ?

We don't really set the NATing, but we worked directly with Xbox and other game distributors to ensure that we have the best connection for gaming. The routing problems we had may have affected this but when it returns to normal we would have done everything from our side to get the best NAT setting for gamers.
 

Emissary_Of_Pain

Senior Member
Joined
Apr 25, 2011
Messages
530
We don't really set the NATing, but we worked directly with Xbox and other game distributors to ensure that we have the best connection for gaming. The routing problems we had may have affected this but when it returns to normal we would have done everything from our side to get the best NAT setting for gamers.

I hope so, having an open NAT before was great, really hope this new network doesn't screw with that
 

Charmingmage10

Well-Known Member
Joined
Aug 6, 2015
Messages
206
What about the routing from Durban for international gaming? in game latency and ping still higher compared to CW and Vox according to tests to London server...
 

AfriMan

Afrihost Representative
Company Rep
Joined
May 24, 2012
Messages
17,239
What about the routing from Durban for international gaming? in game latency and ping still higher compared to CW and Vox according to tests to London server...

Can I see those tests? Can definitely report to the team latency should be good at the moment :(
 

Quad!

Well-Known Member
Joined
May 23, 2014
Messages
153
Twitch is buffering again.

Getting only 38 KB/s.. This really sucks.

www.twitch.tv.png
 
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standerr

Well-Known Member
Joined
Feb 14, 2012
Messages
390
Not sure if I'm alone, but having skype issues.
High roundtrip latency which seems to be caused by packet loss. Packet loss sits at about 8.5%
Seems to be mostly Recv packet loss with Send packet loss staying 0.

UDP Status also says: local: Bad remote: Good

Speed tests and tracert looks good

Code:
Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.1.0.254 
  2     6 ms     6 ms     6 ms  169-0-54-1.ip.afrihost.co.za [169.0.54.1] 
  3     *        *        *     Request timed out.
  4     8 ms     7 ms     8 ms  cpt-rx2.ip.adsl.co.za [169.1.5.82] 
  5    15 ms     7 ms     8 ms  cpt-net1.ip.adsl.co.za [169.1.5.128] 
  6    28 ms     7 ms     8 ms  optinet.ct1.napafrica.net [196.10.140.145] 
  7    11 ms    11 ms    11 ms  te0-0-0-1.cpt-p-2.optinet.net [197.84.7.34] 
  8     7 ms     7 ms     8 ms  vl11.cpt-hscore-1.optinet.net [197.84.5.238] 
  9    12 ms    11 ms    12 ms  196.28.178.66 
 10     8 ms     9 ms     8 ms  cte-core-sw2.vwol.net [196.41.144.35] 
 11     8 ms     8 ms     8 ms  www.mweb.co.za [196.2.63.110] 

Trace complete.
 
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