Afrihost New Network Feedback

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AfriGuy

AfriGuy

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Hi guys

International issues should be fixed up now.
We're still working through some fixes for Twitch though, not seeing great results :( I'll update everyone once we've made some progress on this.
 
AfriGuy

AfriGuy

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standerr said:
Not sure if I'm alone, but having skype issues.
High roundtrip latency which seems to be caused by packet loss. Packet loss sits at about 8.5%
Seems to be mostly Recv packet loss with Send packet loss staying 0.

UDP Status also says: local: Bad remote: Good

Speed tests and tracert looks good

Code: 
Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.1.0.254 
  2     6 ms     6 ms     6 ms  169-0-54-1.ip.afrihost.co.za [169.0.54.1] 
  3     *        *        *     Request timed out.
  4     8 ms     7 ms     8 ms  cpt-rx2.ip.adsl.co.za [169.1.5.82] 
  5    15 ms     7 ms     8 ms  cpt-net1.ip.adsl.co.za [169.1.5.128] 
  6    28 ms     7 ms     8 ms  optinet.ct1.napafrica.net [196.10.140.145] 
  7    11 ms    11 ms    11 ms  te0-0-0-1.cpt-p-2.optinet.net [197.84.7.34] 
  8     7 ms     7 ms     8 ms  vl11.cpt-hscore-1.optinet.net [197.84.5.238] 
  9    12 ms    11 ms    12 ms  196.28.178.66 
 10     8 ms     9 ms     8 ms  cte-core-sw2.vwol.net [196.41.144.35] 
 11     8 ms     8 ms     8 ms  www.mweb.co.za [196.2.63.110] 

Trace complete.
Click to expand...

Is this something recent? Even with the international niggles yesterday I was able to had decent chats with the team via Skype.
 
AfriGuy

AfriGuy

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tanka said:
International is much better now :D
Twitch also working now because of it ;)
Click to expand...

Does look a little better now, wasn't that hot when I posted earlier though. I'll keep an eye on it :)
Mind sharing some streams for me to test?
 
Alien0

Alien0

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Speeds are way down in Durban....can't even do a speed test
was fine this morning...is AH working on something?


tracert www.speedtest.net

Tracing route to cs62.adn.xicdn.net [93.184.219.82]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 93 ms 91 ms 92 ms dbn-up2.ip.adsl.co.za [169.1.5.174]
4 92 ms 90 ms 91 ms dbn-in1.ip.adsl.co.za [169.1.5.204]
5 92 ms 92 ms 92 ms 41.162.84.192
6 * 100 ms 99 ms 172.18.1.162
7 * * 99 ms if-7-0.tcore2.JSO-Johannesburg.as6453.net [41.20
6.179.13]
8 276 ms 276 ms 275 ms if-6-2.tcore2.KLT-Cape-Town.as6453.net [41.206.1
79.10]
9 273 ms 269 ms 272 ms if-2-2.tcore1.KLT-Cape-Town.as6453.net [41.206.1
64.253]
10 267 ms 267 ms 266 ms if-5-10.tcore2.PV9-Lisbon.as6453.net [80.231.159
.93]
11 267 ms 266 ms * if-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.
5]
12 265 ms 265 ms 265 ms if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.
158.30]
13 267 ms 267 ms 266 ms if-19-2.tcore2.L78-London.as6453.net [80.231.138
.22]
14 274 ms 273 ms 276 ms if-2-2.tcore1.L78-London.as6453.net [80.231.131.
2]
15 272 ms 273 ms 272 ms if-17-2.tcore1.LDN-London.as6453.net [80.231.130
.130]
16 273 ms 272 ms 272 ms 195.219.83.186
17 276 ms 273 ms 273 ms 81.25.207.42
18 264 ms 265 ms 264 ms 93.184.219.82

Trace complete.
 
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AfriGuy

AfriGuy

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Alien0 said:
Speeds are way down in Durban....can't even do a speed test
was fine this morning...is AH working on something?


-snip
Click to expand...

We have been doing quite a bit of work in the East today, this should have normalised already though.
Is your throughput being affected here too?
 
Alien0

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AfriGuy said:
We have been doing quite a bit of work in the East today, this should have normalised already though.
Is your throughput being affected here too?
Click to expand...

It seems to be working well again....its been up and down all day
do I need to reboot the router or anything?
 
AfriGuy

AfriGuy

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Alien0 said:
It seems to be working well again....its been up and down all day
do I need to reboot the router or anything?
Click to expand...

You shouldn't need to.
Just confirmed with the team, the last updates we ran in the region was a little after 13:00 - so definitely should be fine now.

If you notice anything weird again could you run a speedtest please?
 
Alien0

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4789440629.png


All good now:)
 
Vorastra

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I had a call with Artur on Wednesday night due to massive packet loss issue with AW. It was concluded that it was being caught by the shaping system as there was no game signature for it. The temporary solution in Artur's words was that he was going to "make my account a capped account so it won't get affected by the shaper". I just tried to play AW and the same issues are happening. So I assume my account is being affected again.

I PM'd Afriman yesterday to check if the shaper bypass was done and he wasn't sure what was going on with the call but he did give me access to his Afrihost account.

My account has issues, Afriman's doesn't. Must I just use Afriman's account until AW gets fixed or can you contact Artur about the issue again?

Afrifella knows about the whole situation as he was on the forums at the time.
 
AfriGuy

AfriGuy

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Vorastra said:
I had a call with Artur on Wednesday night due to massive packet loss issue with AW. It was concluded that it was being caught by the shaping system as there was no game signature for it. The temporary solution in Artur's words was that he was going to "make my account a capped account so it won't get affected by the shaper". I just tried to play AW and the same issues are happening. So I assume my account is being affected again.

I PM'd Afriman yesterday to check if the shaper bypass was done and he wasn't sure what was going on with the call but he did give me access to his Afrihost account.

My account has issues, Afriman's doesn't. Must I just use Afriman's account until AW gets fixed or can you contact Artur about the issue again?

Afrifella knows about the whole situation as he was on the forums at the time.
Click to expand...

:(
I'll get in touch with the team and see what can get done here.
 
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