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Interesting... I thought the same! Are you an Uncapped user? The reason I ask is that you might see the graph peak that high while streaming but your downloads may be more limited due to shaping.
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- Thread starter AfriMan
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Interesting... I thought the same! Are you an Uncapped user? The reason I ask is that you might see the graph peak that high while streaming but your downloads may be more limited due to shaping.
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Thanks! Nothing is jumping out at me here except for the 10% packet loss on the 3rd hop. LaraC was seeing the same thing, but she was streaming while running the test.
kohlhtor
Expert Member
Speed shocking in pe 40% packet loss
kohlhtor
Expert Member
4 minutes to download 80 mb
kohlhtor
Expert Member
This is on a caped account 280 kb/s
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Evening!
I can only see the 20% on your test, not sure where you are seeing 40% unless I'm missing something... 
The higher latency can be expected going international. Regarding your 280kb/s transfer rate, what line speed are you currently running on?
I'm not saying that I don't see a problem, just need a little more info regarding your account.
kohlhtor
Expert Member
I was running the test again and it was 40 %
on webafrica no packed loss and with Download manager 620 kb/s i was downloading the same file afrihost 4 min for 80 mb webafrica 2 min
on webafrica no packed loss and with Download manager 620 kb/s i was downloading the same file afrihost 4 min for 80 mb webafrica 2 min
Icemanbrfc
Honorary Master
Slow slow slow. TI was completely fooked, and thought my AH account would work, but no it's slow to load anything.
Igor III
Well-Known Member
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- Oct 5, 2015
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Hi, me again 
I have not posted for some time now as my connection is OK'ish (not perfect, just OK)
Tried to play some Diablo tonight and running lag spikes in excess of 1000 ms is certainly no fun ......
Anyways, here is some ping tests that I ran concurrently
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Igor III>ping bras.afrihost.com -t
Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Ping statistics for 155.239.255.250:
Packets: Sent = 199, Received = 199, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 59ms, Average = 12ms
Control-C
^C
C:\Users\Igor III>
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Igor III>ping telkom.co.za -t
Pinging telkom.co.za [196.43.22.222] with 32 bytes of data:
Ping statistics for 196.43.22.222:
Packets: Sent = 173, Received = 171, Lost = 2 (1% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 44ms, Average = 17ms
Control-C
^C
C:\Users\Igor III>
I can only presume the major contributor to the huge lag spikes is the constant packet losses that occurs
I am honestly not sure if AH will ever resolve these few individual hiccups that a handful of end users are experiencing. When I have some more time at hand, I certainly will try to play the same games during similar times of the day to veify if it is indeed AH or maybe my setup/Telkom.
I have not posted for some time now as my connection is OK'ish (not perfect, just OK)
Tried to play some Diablo tonight and running lag spikes in excess of 1000 ms is certainly no fun ......
Anyways, here is some ping tests that I ran concurrently
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Igor III>ping bras.afrihost.com -t
Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Ping statistics for 155.239.255.250:
Packets: Sent = 199, Received = 199, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 59ms, Average = 12ms
Control-C
^C
C:\Users\Igor III>
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Igor III>ping telkom.co.za -t
Pinging telkom.co.za [196.43.22.222] with 32 bytes of data:
Ping statistics for 196.43.22.222:
Packets: Sent = 173, Received = 171, Lost = 2 (1% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 44ms, Average = 17ms
Control-C
^C
C:\Users\Igor III>
I can only presume the major contributor to the huge lag spikes is the constant packet losses that occurs
I am honestly not sure if AH will ever resolve these few individual hiccups that a handful of end users are experiencing. When I have some more time at hand, I certainly will try to play the same games during similar times of the day to veify if it is indeed AH or maybe my setup/Telkom.
I am getting slower speed tests this evening. Earlier I saw some packet loss in quake live.
Something is not right.
*I'm on 2mbit but it looks like everything is getting throttled down to 1.6mbit or something; not seeing the same effect on WA.
Something is not right.
*I'm on 2mbit but it looks like everything is getting throttled down to 1.6mbit or something; not seeing the same effect on WA.
cortexenslaver
Senior Member
Just got back home to find terrible throughput... some local and international sites not reachable. Torrents running at 20% max. - reminds me of the shaping on the standard uncapped accounts. Tested other ISP accounts, and they are all fine - line at full speed on everything but AH. Even MTN network running at full speed.
2 years on, and nothing has changed in the SOUTH. Still the same performance as before. One can only assume that the common denominator is whatever management tools/software AH uses, or whoever is setting it up. It does not take this long to do final tweaks on a network, nor is it possible to continuously get it so wrong
2 years on, and nothing has changed in the SOUTH. Still the same performance as before. One can only assume that the common denominator is whatever management tools/software AH uses, or whoever is setting it up. It does not take this long to do final tweaks on a network, nor is it possible to continuously get it so wrong
Capped account 100 + 100.
PurSpyk!!
Expert Member
Here we go again, guess what the new super network performs no better than the old system. Frustrating that this is actually allowed to continue, with no accountability.
PurSpyk!!
Expert Member
Just got back home to find terrible throughput... some local and international sites not reachable. Torrents running at 20% max. - reminds me of the shaping on the standard uncapped accounts. Tested other ISP accounts, and they are all fine - line at full speed on everything but AH. Even MTN network running at full speed.
2 years on, and nothing has changed in the SOUTH. Still the same performance as before. One can only assume that the common denominator is whatever management tools/software AH uses, or whoever is setting it up. It does not take this long to do final tweaks on a network, nor is it possible to continuously get it so wrong
Its really shocking that this type of service continues, we get chargedthe same price, yet the service is always worse. Mention some compensation for poor service and you get told management will make it up to us. Been hearing the same for too long, and management is honestly not bothered with customer complaints because there is never any improvement. I know the solution is probably to move to another isp, but in the long run we cannot change every month, and this type of service should be addressed. They hide behind a best effort clause, which quiet honestly is a cowards way out, as everyone will have a different definition of what is a best effort. In Africa, a persons best effort generally is way below international standards.
Pathetic.
How can I download Fallout 4 is I cannot even download a Windows Update??
Tracing route to www.myadsl.co.za [41.203.16.67]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 7 ms 6 ms 7 ms 169-0-64-1.ip.afrihost.co.za [169.0.64.1]
3 1618 ms 2084 ms 1793 ms cpt-tx2.ip.adsl.co.za [169.1.5.81]
4 263 ms 280 ms 290 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
5 359 ms 351 ms 379 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 384 ms 376 ms 386 ms africainx.ct1.napafrica.net [196.10.140.7]
7 433 ms 432 ms 470 ms CORE.GP-CN-HET-MEE-1.TO.GP-HV-ICT-MEE-1.DFA.P2P.
10G.za.africainx.net [41.84.13.66]
8 483 ms 479 ms 492 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1
.africainx.net [41.66.132.246]
9 536 ms 525 ms 455 ms core-access-switch1.jnb1.host-h.net [197.189.193
.1]
10 262 ms 275 ms 284 ms dedi67.jnb2.host-h.net [41.203.16.67]
Trace complete.
Look at the 3rd hop!!!!!!
Tracing route to youtube-ui.l.google.com [41.160.35.162]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 381 ms 264 ms 156 ms 169-0-64-1.ip.afrihost.co.za [169.0.64.1]
3 * * * Request timed out.
4 579 ms 583 ms 529 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
5 585 ms 573 ms 599 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 582 ms 591 ms 622 ms 41.164.52.40
7 310 ms 281 ms 253 ms 172.18.1.166
8 416 ms 419 ms 442 ms 41.160.35.129
9 488 ms 532 ms 539 ms cache.google.com [41.160.35.162]
Trace complete.
Last edited:
cortexenslaver
Senior Member
AMEN!
PurSpyk!!
Expert Member
and then tomorrow all we get is oh we see there were reports of issues, but then what, your network is a mess, your network staff seem to have no idea, whoever is configuring your network needs to be retrained because its always the same thing. We had a POC network, we reported issues, we were guaranteed these would not happen on the production network, and look, non stop issues.
Business users pay a premium, your product site shows 24/7 support. You have no toll free number, so anyone outside of the 011 region pays a premium for telephonic support, I must then pay for an sms so you can call me back which might not be immediate and I cannot sit up all night waiting for a call, Afrihost need to rather provide punching bags for clients, as my frustration levels need a release and a punching bag now would be a great help.
Business users pay a premium, your product site shows 24/7 support. You have no toll free number, so anyone outside of the 011 region pays a premium for telephonic support, I must then pay for an sms so you can call me back which might not be immediate and I cannot sit up all night waiting for a call, Afrihost need to rather provide punching bags for clients, as my frustration levels need a release and a punching bag now would be a great help.
Last edited:
Johnatan56
Honorary Master
I'm not having any issues (was playing League EUW with 172ms latency for the last hour). Could you post a tracert to bras.afrihost.com?
PurSpyk!!
Expert Member
as requested:
Tracing route to bras.afrihost.com [155.239.255.250]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 428 ms 469 ms 473 ms 169-0-64-1.ip.afrihost.co.za [169.0.64.1]
3 * 14 ms 8 ms cpt-tx2.ip.adsl.co.za [169.1.5.81]
4 261 ms 295 ms 317 ms cpt-rx1.ip.adsl.co.za [169.1.5.94]
5 330 ms 329 ms 329 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 340 ms 370 ms 396 ms 41.164.52.40
7 555 ms 516 ms 566 ms 172.18.32.33
8 657 ms 684 ms 329 ms wblv-ip-se-2-wan.telkom-ipnet.co.za [196.25.3.10
1]
9 196.43.25.205 reports: Destination host unreachable.
Trace complete.
Surely this shows a issue, or am I just imagining it?
Johnatan56
Honorary Master
Erm, that is supposed to be 2 hops.
Code:
C:\WINDOWS\System32>tracert bras.afrihost.com
Tracing route to bras.afrihost.com [155.239.255.250]
over a maximum of 30 hops:
1 1 ms 2 ms 2 ms home.gateway.pace.net [192.168.1.1] <-- My router.
2 19 ms 15 ms 7 ms 155.239.255.250 <-- the exchange
Trace complete.Bras.afrihost.com is supposed to ping the exchange.
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