Icemanbrfc
Honorary Master
think the AfriReps led by AfriGuy is having Pizza at the moment 
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- Thread starter AfriMan
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I don't do gaming, I only stream YouTube and a few other things, and this is via an Android media player as my pc burnt out. My phone and my sons phone is the only other connection via WiFi, and he dowmloads a few games and me just whatsapp. So nothing else major.
I'm not sure how bad latency would affect live streaming say of something, as compared to online gaming though. The only thing that is happening, is that things take a minute or so to connect. Eg on my media player, I have the weather on it. When switching on the media player, it will take a minute to give me that weather update.
But as said, the speeds as seen below is pretty good, but the latency is horrendous
think the AfriReps led by AfriGuy is having Pizza at the moment
We're here!
Apologies for the late response.Can you post a traceroute or MTR? Would be useful for us to see where your latency spike is coming in.
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Hey Shaun! Are you seeing more international latency than usual on your Afrihost account? What DNS are you using?
Icemanbrfc
Honorary Master
I'm not Home right now, but I'll use the ping tools app on my phone and see what else I can get, will post here laterWe're here!
Can you post a traceroute or MTR? Would be useful for us to see where your latency spike is coming in.
longboy
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Auto assigned DNS I think. I didn't change any DNS settings on the router.
Still having issues on your line dude?
Should be all good, we've generally seen an improvement in latency since a few weeks back.
Is there a traceroute I can check out?
Icemanbrfc
Honorary Master
See above dude. Stil the latency has me stumped into the ground. Speed on my 4mbps line is near perfect, but no idea why the high spike in the L.
Btw this morning I did 3 quick tests, and my ping was down at 16ms. Thought great, and checked again 2nd time and it shot up to 167ms and the 3rd time to 247ms.
So now I'm trouble shooting cabling, router, etc as I have my cables plugged into my media player.
Funnily enough, on the Ookla app on my Android phone via wifi, my ping is consistently around 10 to 13ms. But when I run that speed test on Ethernet and wifi via the Dolphin browser on my media player, the pings hit high up. So not sure why the Android app has my latency low, but on the media player it appears that high
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Weird.
Where abouts is the latency spiking up though, still on your router?
Here's an example traceroute I just ran, that's the kind of latency you need to see to your router.
Code:
traceroute to mybroadband.co.za (104.20.71.110), 64 hops max, 52 byte packets
1 router.asus.com (192.168.1.1) 0.531 ms 0.430 ms 0.316 ms
2 * * *
3 cpt-up1.ip.adsl.co.za (169.1.5.105) 19.173 ms 20.434 ms 18.099 ms
4 cpt-in1.ip.adsl.co.za (169.1.5.118) 19.611 ms 18.847 ms 19.150 ms
5 cpt-net1.ip.adsl.co.za (169.1.5.128) 31.501 ms 25.396 ms 18.020 ms
6 africainx.ct1.napafrica.net (196.10.140.7) 20.255 ms 22.443 ms 20.666 ms
7 core.gp-id-dce-3.to.gp-id-mec-2.ainx.p2p.10g.za (41.84.13.228) 34.942 ms 52.982 ms 34.616 ms
8 41-66-181-59-3b.clo008-cdn-local-vlan-321.africainx.net (41.66.181.59) 34.392 ms 35.985 ms 35.251 ms
9 104.20.71.110 (104.20.71.110) 35.455 ms 34.287 ms 34.326 msIcemanbrfc
Honorary Master
Can I use that ping tools app for this? Or I'll have to get a pc somewhere
There should be a traceroute tool in that app you have.
Otherwise you can just ping your router's IP.
Icemanbrfc
Honorary Master
Will Check when I get home. I'm not going to let this Latency person get me down, especially since Gian replied to me here on MyBB lol
Will Check when I get home. I'm not going to let this Latency person get me down, especially since Gian replied to me here on MyBB lol
Hehe, that's awesome
Icemanbrfc
Honorary Master
Although can you ask him to read his pm, as I sent in a complaint about there being no roll over data and a hot AfriGirl rep on hereHehe, that's awesome
Although can you ask him to read his pm, as I sent in a complaint about there being no roll over data and a hot AfriGirl rep on here
LOL.
You run a hard bargain for that roll over hey!
Seriously though, at the rate we're rolling out new products and improvements I'm sure it's something you'll see implemented soon.
Icemanbrfc
Honorary Master
I was told never give up on the things you want in life, but I don't think this is what they meant lolstanderr
Well-Known Member
I don't like complaining, but when are the Business customers gonna get some love. There's all these new products, bonus data, but Business uncapped users are not able to use any of that. We were some of the hardest hit customers with the troubles you had, but still we stuck it through and helped testing.
Feeling neglected
Feeling neglected
I don't like complaining, but when are the Business customers gonna get some love. There's all these new products, bonus data, but Business uncapped users are not able to use any of that. We were some of the hardest hit customers with the troubles you had, but still we stuck it through and helped testing.
Feeling neglected
Can fully understand where you're coming from.
I think we've discussed this a bit on this thread, and our stance definitely hasn't changed. We want to give back to each and every one of our clients and have done so in the past.
I really can't say when/ how this will happen this time around, however if you do want to query this officially you'll need to open a dispute with our Accounts team directly.
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