Afrihost New Network Feedback

[AfriGuy]

Sigh, I get no throughput, im not crying about speeds Im crying because my connection dies even though I have a connection to the internet and the exchange, look at post #7470.

Drop me a PM with your deets and we can run through some checks on this

 

[AfriGuy]

Hey. Sent you a pm. Guess after 9 already so you'll only see it tmrw.

We knock off at around 9pm
If it's urgent you can FW it to me, otherwise AfriFella is back in at midday today.

 

[AfriGuy]

4am this morning speed test

http://www.speedtest.net/my-result/5228134921


8pm speed test last night *sigh*


sorry about the pic

-snip

Looks like degraded throughput in the area.
Do you experience the same with another ISP?

 

[AfriGuy]

Speed up the crapper again, been flying for a the last few months and now nothing again, cant even get my emails this morning. My broadband speetest website wont even load?

Not seeing any issues on our end - can you post a speedtest and a traceroute for some context please?

 

[Nikkel]

Mobile data dead. Cape town. Been trying to connect for more than an hour now... MTN data works fine...

 

[Icemanbrfc]

Looks like degraded throughput in the area.
Do you experience the same with another ISP?

Did a speedtest last night with Telkom and yes, the same speeds. Going to log again for them to check

 

[AfriGuy]

Mobile data dead. Cape town. Been trying to connect for more than an hour now... MTN data works fine...

We're seeing a trend around this, just waiting for confirmation from our Engineers on a confirmed issue

 

[PurSpyk!!]

Not seeing any issues on our end - can you post a speedtest and a traceroute for some context please?

Cant even load any speedtest web sites, I have to drop my son as school so I don't have time to test now, but there are issues.

 

[AfriGuy]

Cant even load any speedtest web sites, I have to drop my son as school so I don't have time to test now, but there are issues.

I don't see any general issues around DSL this morning, so will definitely need more info.
Grab a traceroute when you can

 

[amackenzie]

We're seeing a trend around this, just waiting for confirmation from our Engineers on a confirmed issue

Definite issue this morning, when will it be resolved?

 

[AfriGuy]

Definite issue this morning, when will it be resolved?

The tests I've run in the area don't show a problem
Can you post some test results that I can take a look at please?

 

[Nikkel]

Mobile data working fine again

 

[AfriGuy]

Mobile data working fine again

Thanks for letting me know! I'll pass this onto our Engineers, still seeing some reports of Mobile issues though. Will update you guys ASAP

 

[Nikkel]

Thanks for letting me know! I'll pass this onto our Engineers, still seeing some reports of Mobile issues though. Will update you guys ASAP

Coolios

 

[Davedes]

Does the live chat on your website work? Just keeps saying connecting then after 5min leave a message.

 

[Icemanbrfc]

I also wanted to ask about live chat. Its the only thing thats really sketchy, and doesnt seem to work as well as some of the other guys

 

[LinuxMan]

Connectivity and streaming problems since yesterday, some sites don't even load.
Whats going on Afrihost?

 

[hendrik_p]

Well my Afrihost experience is terrible
And I cannot get proper support
I bought the R99 package R39.50 + 1GB data
I only got the airtime, no data.
The Airtime keeps decreasing mysteriously, I cannot connect to data (yes the apn in pointing to afrihost)

Frustrated beyoud tears

 

[AfriGuy]

Does the live chat on your website work? Just keeps saying connecting then after 5min leave a message.

The Mobile issues could have flooded the Live Chat guys.
If you're unable to get through there I'd recommend sending us mail

 

[AfriGuy]

Connectivity and streaming problems since yesterday, some sites don't even load.
Whats going on Afrihost?

Oh no
Can you confirm what DNS servers you're using please?