Afrihost New Network Feedback

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AfriGenie said:
That's very strange! Which incarnation of Simfy are you using? Android, Apple, Desktop, Browser-based?
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Yes browser... I played a song earlier, then hit the next song while the other was still playing, and both played at the same time. I couldn't find a button to stop the 1st song playing either, and had to close the browser and restart
 
AfriGuy said:
I assume you're on a 10Mbps line hey? If so, the theoretical max upstream is 1Mbps, which you're pretty close to :)
And no worries! Hopefully those regrades go through soon!
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Yup 10mbps line but that's pretty much where it has been from day one.
 
Icemanbrfc said:
so who is using Simfy? is it me, or do you have to stop the current song before playing the next? If the current song is playing, and you click on another song, both songs play at the same time.
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If only they could replace with Google music or apple music streaming....
 
Icemanbrfc said:
Yes browser... I played a song earlier, then hit the next song while the other was still playing, and both played at the same time. I couldn't find a button to stop the 1st song playing either, and had to close the browser and restart
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Don't use their web interface. Simfy has never struck me as a service intended to be used that way. The desktop app is much more user friendly.

I must admit I'd prefer that Afrihost had a partnership with Deezer over Simfy, but I do really appreciate that we get something at all. If Spotify ever launch in SA I'd be over the moon if Afrihost could get on board with that. Nothing can touch Spotify's curated playlists and snappy app response.
 
w1tw0lf said:
If only they could replace with Google music or apple music streaming....
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Anything but Apple Music. Truly the worst user interface I've ever encountered, contained in the worst music app I've ever encountered.
 
@Bryn Is your disconnects something of the past? Did you find what was the cause? :)
 
LaraC said:
@Bryn Is your disconnects something of the past? Did you find what was the cause? :)
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Thanks for the concern. No one from the critical care team ever contacted me to say what happened, but I haven't had those weird disconnects since Sunday evening.
 
Excellent. Glad to hear you are back online. :)

Not good that the critical care team didn't keep you updated. :eek:
 
Bryn said:
Thanks for the concern. No one from the critical care team ever contacted me to say what happened, but I haven't had those weird disconnects since Sunday evening.
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I'm super surprised to hear that you haven't been contacted yet! I'll check in with the CC Team and still ask them to reach out to you even though your issue seems to have calmed down a little. It would still be a good idea to figure out what might have caused it.
 
LBXAC20 said:
So just a question does afrihost throttle capped accounts after hours or is it full speed for the whole night?
I'm at axxess currently and they're throttling me down from 10mb to 2mb after midnight :sick:

View attachment 355944
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We certainly don't throttle or shaped Capped DSL accounts and, as far as I know, Axxess doesn't either. Even if your account was shaped, it's unlikely to be represented on a speedtest. You might be sitting with a different issue here... Have you been through some troubleshooting with the Axxess Team? Alternatively, if you encounter this issue again, have a go with one of our free 1GB Capped accounts to compare results directly. :)
 
AfriFella said:
I'm super surprised to hear that you haven't been contacted yet! I'll check in with the CC Team and still ask them to reach out to you even though your issue seems to have calmed down a little. It would still be a good idea to figure out what might have caused it.
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I'm not fazed tbh. As long as the connection works I'm happy.
 
Icemanbrfc said:
Yes browser... I played a song earlier, then hit the next song while the other was still playing, and both played at the same time. I couldn't find a button to stop the 1st song playing either, and had to close the browser and restart
Click to expand...

I'm using the desktop app and sometimes it refuses to play online songs, like yesterday I was listening to some of my offline tunes and an hour later the song I wanted to play online suddenly starts playing as wel :wtf:..simfy app has some issues, its not the first time though
 
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