Afrihost New Network Feedback

Status
Not open for further replies.
oh Afriguy, just thought i would let you and Gian know about the IPC price cuts. In case you guys werent aware :D :whistle:
 
Has there been any complaints of short disconnects or spikes ? Been getting very short disconnects and spikes for the last few weeks, the disconnects lasts for roughly 10 to 20 seconds but that causes a disconnect in online games (wow , age of empires). Skype/TS goes down as well. In an evening it may happen 1-3 times in the space of a few hours; last night, there was no issue.

Experience the same issue both on my desktop and laptop.
 
Kaito said:
Has there been any complaints of short disconnects or spikes ? Been getting very short disconnects and spikes for the last few weeks, the disconnects lasts for roughly 10 to 20 seconds but that causes a disconnect in online games (wow , age of empires). Skype/TS goes down as well. In an evening it may happen 1-3 times in the space of a few hours; last night, there was no issue.

Experience the same issue both on my desktop and laptop.
Click to expand...

Hmmm, we're not seeing anything similar on our side, if you PM me your account details I can check what caused the disconnections.
 
Davedes said:
10Mbps

30min later speeds were back to 8.6Mbps on speedtest. Nothing else was downloading, streaming or running on my network at the time. Nothing strange about it other than your network taking strain.
Click to expand...

I don't think that was related to the network, we would have seen more widespread complaints. Did it happen at any other points over the weekend?
 
AfriGenie said:
I don't think that was related to the network, we would have seen more widespread complaints. Did it happen at any other points over the weekend?
Click to expand...

Are we reading the same forum? Go back and take a look I wasn't the only one who reported slower than normal speeds.
 
i didnt take note of this, but i signed up to the mobile service ie 1GB for R99 when i got an email to say ive been selected and if i sign up ill get an additional 10GB data. I completely forgot about this, and notice my application never went through. I know should be on the mobile thread, but i just been doing some things on Client Zone.

Its no biggie, as i still get my 500MB data with AfriPlus, but i wonder what happened there
 
AfriGuy said:
Morning :)

Sorry about the contradictory info. Some orders are going through OK while others aren't - the ones that aren't get a follow up mail, we're seeing delays with some orders here.
Not an idea situation :(
Click to expand...



So is mine AH20160506-275220 one of those which is a problem and will take up to 10 days?
 
Davedes said:
Are we reading the same forum? Go back and take a look I wasn't the only one who reported slower than normal speeds.
Click to expand...

We definitely need to figure out what is going on with your connection, but in the past when there are network issues we see a corresponding spike in complaints on our other Channels.

Apart from that period that you posted about, did you see the speeds drop at any other points?
 
AfriGuy said:
Strange results.
I think hop 8 is being affected by packet loss earlier on though, the only hop that should be timing out is your exchange.

Can you grab a ping to bras.afrihost.com and then ping 169.1.5.29 to see if there's any packet loss there?
Click to expand...

I did do a ping to bras.afrihost.com,, but did not post the results as it showed normal - i.e. no latency issues nor packet loss.

As I said in my report, when I switch to my WebAfrica account no dc's and no lag spikes during gaming.
 
bigboy529 said:
So is mine AH20160506-275220 one of those which is a problem and will take up to 10 days?
Click to expand...

It's not a problem so much as a case of Telkom having to process line regrade manually instead of their system taking care of it automatically.
 
AfriGenie said:
It's not a problem so much as a case of Telkom having to process line regrade manually instead of their system taking care of it automatically.
Click to expand...


Thanks for the feedback, good old Telkom again, just can't get away from them, story of my life ;D
 
Igor III said:
I did do a ping to bras.afrihost.com,, but did not post the results as it showed normal - i.e. no latency issues nor packet loss.

As I said in my report, when I switch to my WebAfrica account no dc's and no lag spikes during gaming.
Click to expand...

Can you please PM me the DSL username quickly, I want to make sure I'm checking on the correct account.
 
Icemanbrfc said:
i didnt take note of this, but i signed up to the mobile service ie 1GB for R99 when i got an email to say ive been selected and if i sign up ill get an additional 10GB data. I completely forgot about this, and notice my application never went through. I know should be on the mobile thread, but i just been doing some things on Client Zone.

Its no biggie, as i still get my 500MB data with AfriPlus, but i wonder what happened there
Click to expand...

Icemanbrfc said:
post 9349 please Genie :)
Click to expand...

I'll need to check on your account, can you drop me a PM with your details for the specific account quickly.
 
Not sure if this was discussed here, or whether I should start a new thread - but how is Telkom's reduction in IPC going to affect us plebs still on DSL?
 
Slaught3r said:
Not sure if this was discussed here, or whether I should start a new thread - but how is Telkom's reduction in IPC going to affect us plebs still on DSL?
Click to expand...

I have no idea as yet, we'll need to wait until we actually get the specifics from Openserve on what sort of reductions we can expect. The last time there was a sliding scale, so ISPs with smaller IPCs got a higher price reduction than ISPs with larger IPCs.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X