Afrihost New Network Feedback

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WickedMONK3Y said:
Not sure if there is something going on lately or if Afrihost is just busier overall with more users joining the network. Last few days my 10MB, only in the evenings seems slower... Speedtest is 100% but trying to download anything in Origin fails, The Division has random lag, and it just feels slower even with Speedtest showing the line running full speed. Local seems to be fine, international just seems to be... odd.

Only this week so far where it felt... odd.

Funny that Battle.net news doesn't load but Diablo3 and HotS ping around 180 and do not lag but The Division does and the net just feels... slow. Bookface is taking longer to load than it should. It just seems like some international is wonky and other international is fine...
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Morning :)

Sorry to hear you're seeing a poor experience with us.
Not aware of any overall issues that could be causing this - we'll need to run over some tests to see where the issues are. Have you been able to run any troubleshooting with our team yet?
 
Johnatan56 said:
Strange, this page isn't loading: https://community.oracle.com/thread/1100776?tstart=0
I put it through a free online proxy and get instant load. All pings time out as well.
(Via proxy)

was accessing the oracle site fine yesterday.
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Possibly an Akamai issue? I seem to be able to ping the site OK this morning.

Code: 
--- e11582.dscx.akamaiedge.net ping statistics ---
5 packets transmitted, 5 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 37.058/37.623/38.744/0.609 ms
 
bigboy529 said:
I know I asked this question before, but wasn't quite satisfied with the answer plus my line was still with MWeb so they could have influenced it.

Now that my line and data is with AH, let's try again.
Why is there such a big difference between the line sync speed my modem shows and the actual speed I see on speedtest.net ???

Currently my router page shows 0.508 up and 5.120 down and speedtest.net gives me 0.4 up and 3.97 down. I've been told the difference is because there will always be some losses due to overheads or something, but surely some losses due to overheads can't be as high as 30%?
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Morning :)

The sync stats and throughput levels seem to match up here - the reason for the difference is mostly due to ADSL overheads. Judging from the sync value, you're on interleaved modulation, which slightly increases the sync rate - it's still a 4Mbps line though.
Johnatan56 also wraps things up quite nicely, thanks dude :)

Johnatan56 said:
Hi,
the difference there is fast path vs interleave.
fast path would sync you at 4Mbps, fast path at around 5Mbps. The reason for interleave is to have extra bandwidth for error checking, this is very useful for lines that are noisy, it does increase the latency though. Telkom sync you higher so you hit near 4Mbps on speedtests down.
Fast path has lower latency.

ADSL has overheads, these are around 10-15% of your line, so on a 4Mbps line you should be getting ~3.2 - 3.6Mbps real world. Same applies to upload.

I am a gamer, so I prefer fast path.
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PurSpyk!! said:
Looks like I broke Steam after my 300GB download:

C:\WINDOWS\system32>tracert www.steampowered.com

Tracing route to steampowered.com [96.16.222.134]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 19 ms 9 ms 9 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 9 ms 8 ms 8 ms cpt-up2.ip.adsl.co.za [169.1.5.106]
5 10 ms 10 ms 8 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 9 ms 9 ms 9 ms 41.164.52.40
7 107 ms 110 ms 114 ms 172.18.1.162
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * 231 ms 32 ms a96-16-222-134.deploy.akamaitechnologies.com [96.16.222.134]

Trace complete.
Click to expand...

Odd results here - have you passed these onto Critical Care to dig into?
 
AfriGuy said:
Odd results here - have you passed these onto Critical Care to dig into?
Click to expand...

At about 22:30 Steam was working again, so I did not bother, I just posted the test results to help out others. it was odd Steam would log on, and games would work, but you could not open the store or any of the other pages except for the library page. I thought I broke Steam as I had to download 300GB of games after I managed to wipe my one drive during my Windows 10 beta testing.

I must say downloading from Steam is been really good, maxed out my line continuously, and that's impressive.
 
PurSpyk!! said:
At about 22:30 Steam was working again, so I did not bother, I just posted the test results to help out others. it was odd Steam would log on, and games would work, but you could not open the store or any of the other pages except for the library page. I thought I broke Steam as I had to download 300GB of games after I managed to wipe my one drive during my Windows 10 beta testing.

I must say downloading from Steam is been really good, maxed out my line continuously, and that's impressive.
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Glad to hear you're getting good speeds. Maybe just clarify so we differentiate what is meant for Critical Care or just an FYI to the community. We'd like to make sure that clients who are with CC give all their feedback to them so that they can be as effective as possible in resolving their individual issues.
 
AfriMan said:
Glad to hear you're getting good speeds. Maybe just clarify so we differentiate what is meant for Critical Care or just an FYI to the community. We'd like to make sure that clients who are with CC give all their feedback to them so that they can be as effective as possible in resolving their individual issues.
Click to expand...

Posted the results on my support ticket
 
Anyone else experiencing very slow steam downloads? Everything ran full speed till about 20min ago. Everything else on the net works perfectly fine.
 
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