Afrihost New Network Feedback

[AfriGuy]

8PM and there goes speeds down the drain again. This is getting ridiculous.

-snip

These results are terrible - what was/ is your router syncing at?

 

[AfriGuy]

League of Legends EUW at 297-408ms, usually ~180ms.
You have the rest of your own tests.

Capped account.

EDIT
-snip

mhm.

Are you results improved this morning?

 

[krustyrsa]

take it things are going better for you?

not exactly, my line still has issues sadly, apparently its an underground cable issue. will see how long it takes to be fixed

 

[AfriGuy]

not exactly, my line still has issues sadly, apparently its an underground cable issue. will see how long it takes to be fixed

Fingers crossed it's a quick fix!

 

[krustyrsa]

Fingers crossed it's a quick fix!

yea hope so too , Its Friday today and we all know what that means not much work will be done

 

[AfriGuy]

yea hope so too , Its Friday today and we all know what that means not much work will be done

Bribery is always an option

 

[krustyrsa]

Bribery is always an option

LMFAO, yea if has to come to that, I'm sure a nice jack daniels or johnny walker would do the trick

 

[krustyrsa]

Bribery is always an option

Could you kindly check the status of the fault 59ATK280416 - AH20160506-275243

 

[absynth]

Anyone else having issues with Steam client not downloading Games or Updates at all?

Store on Steam Client also slow to open.

Tried changing download server,but no luck.

Edit: At 22h30 steam started downloading,but these are the speeds I am getting on a 10 meg line with capped package.

View attachment 361556

Another Edit: Automatic DNS assigned were Primary and Secondary:

169.1.1.4
154.0.174.82

Changed DNS to 169.1.1.1 and 169.1.1.2 and things seem better now,but will run more tests tomorrow as it is past 23h00 now and did manage to get max line speed.

View attachment 361558

Will continue to monitor tomorrow as I had this issue for two days and want to make sure that the DNS could have been the issue.

Just a report back.This morning Steam still seems to be working and downloading properly after setting manual DNS.Will give more feedback if anything changes.

 

[AfriGuy]

Could you kindly check the status of the fault 59ATK280416 - AH20160506-275243

Been open for a while it seems
I'll escalate the fault for you.

EDIT: Fault was assigned to a tech yesterday, hopefully he'll be able to attend this weekend.

 

[AfriGuy]

Just a report back.This morning Steam still seems to be working and downloading properly after setting manual DNS.Will give more feedback if anything changes.

Thanks for all the tests dude, much appreciated!
Our network team are running through everyones tests to see what we can spot.

 

[krustyrsa]

Been open for a while it seems
I'll escalate the fault for you.

EDIT: Fault was assigned to a tech yesterday, hopefully he'll be able to attend this weekend.

Thanks!

 

[AfriGuy]

Thanks!

No worries

 

[daveza]

Anyone having problems connecting to iTunes app store ?

 

[AfriGuy]

Anyone having problems connecting to iTunes app store ?

Loads up for me.
Can you post a bit more detail please?

I've tried loading http://www.apple.com/za/itunes/charts/free-apps/ and the App store on my Mac.
Which device are you using?

 

[daveza]

Hops back to 19 instead of 9 as it was yesterday.

C:\WINDOWS\system32>tracert itunes.apple.com

Tracing route to e673.e9.akamaiedge.net [88.221.242.217]
over a maximum of 30 hops:

1 <1 ms 1 ms <1 ms capetown.xxxx.local [10.10.20.1]
2 1 ms 1 ms <1 ms 192.168.1.254
3 * * * Request timed out.
4 26 ms 25 ms 25 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
5 25 ms 26 ms 24 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 24 ms 25 ms 25 ms 41.164.52.40
7 29 ms 25 ms 25 ms if-ae-7-0.tcore1.KLT-Cape-Town.as6453.net [41.206.164.53]
8 177 ms 174 ms 173 ms if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.129]
9 175 ms 173 ms 176 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
10 182 ms 181 ms 220 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
11 196 ms 208 ms 202 ms if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
12 174 ms 175 ms 174 ms if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
13 179 ms 180 ms 179 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
14 185 ms 185 ms 188 ms 195.219.83.102
15 215 ms 220 ms 222 ms INTERNET-SO.edge3.London1.Level3.net [195.50.124.34]
16 205 ms 203 ms 202 ms 168.209.0.238
17 222 ms 222 ms * csw5-pkl-tg2-7.ip.isnet.net [168.209.1.188]
18 204 ms 209 ms 218 ms 197.96.177.148
19 202 ms 200 ms 202 ms a88-221-242-217.deploy.akamaitechnologies.com [88.221.242.217]

Trace complete.

 

[Icemanbrfc]

Could you kindly check the status of the fault 59ATK280416 - AH20160506-275243

what if he is Muslim

 

[AfriGuy]

Hops back to 19 instead of 9 as it was yesterday.

Looks OK here.
Are you unable to browse to the site?

 

[daveza]

I can access the url, but why 19 hops to get to the site that only took 9 hops yesterday ?

 

[AfriGuy]

I can access the url, but why 19 hops to get to the site that only took 9 hops yesterday ?

Could be our network team running over the reported issues from last night?
Are the hops affecting your overall experience?