Afrihost POC Network - Afrigreen Feedback

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Downloads have gotten progressively slower throughout the day.

Now averaging around 100-150kbps
 
I just find that hard to believe. Every other major ISP gets it right. However your POC network and main network can't. So I can test Internet Solutions and Vox and they have no problem. However MTN and Neotel can't work it out?

I'm happy to accept that there are problems like congestion that are being sorted out but this should never have to be a case of certain services needing to be optimised if it is an unshapped service.
What happens if I want to stream video from some arbitrary site. Now suddenly I have to let you guys know so it can be correctly optimised or routed?

I just get annoyed by the misinformation. Doesn't help that I have to sit with an FTP download going at 2% of my line speed.

I think it's a little trickier than that - and something that's being worked on massively with Afrigreen is the management and prioritisation of traffic, which will make services like this easier to improve going forward.
 
I think it's a little trickier than that - and something that's being worked on massively with Afrigreen is the management and prioritisation of traffic, which will make services like this easier to improve going forward.

Please explain how you manage to prioritise but not shape?

If any one protocol is given priority then the network is, by definition shaped, yet you keep insisting it is not shaped and at the same time talk of issues with prioritisation.
 
Please explain how you manage to prioritise but not shape?

If any one protocol is given priority then the network is, by definition shaped, yet you keep insisting it is not shaped and at the same time talk of issues with prioritisation.

Probably a poor choice of works on my part, but managing traffic happens across the board - whether it's shaped or not.
So what's happening here - is that traffic isn't being managed correctly. And by managed I'm referring to rules across the network that links up to peering, local links, looking for the best route and a whole bunch of other things that I don't entirely understand.
 
.....by managed I'm referring to rules across the network that links up to peering, local links, looking for the best route and a whole bunch of other things that I don't entirely understand.

Me neither, but thanks for the clarification.
This networking stuff has become a black art.
So bottom line is peering and routing issues rather than individual protocol management, I think I get it.
 
Me neither, but thanks for the clarification.
This networking stuff has become a black art.
So bottom line is peering and routing issues rather than individual protocol management, I think I get it.

The peering links and routing is definitely there - those are the basics, it's optimising the flow of traffic is there things get really tricky.
 
Hi AfriGuy

Well after switching the business prioritization off on my AfriGreen account, the connection has been great.
Much better than the original account in general.
Very happy :)
 
I try to download a update from waves.com 1gb download speed Afrihost 300 kb/s webafrica 600 Kbps/s this is on a uncapped line

Have you checked for any shaping?
If you could paste a direct link here I could test this too :)
 
Hi AfriGuy

Well after switching the business prioritization off on my AfriGreen account, the connection has been great.
Much better than the original account in general.
Very happy :)

Great to hear things are looking up!
 
Oh no :(
Is this all your downloads across different protocols?

No not all. Several http sites.

If I download a video off youtube then I get 700-800kbps *but* when I get that download speed then browsing becomes impossible.

I've been having this same problem all week. Explained it to client zone as well.

They said they've made changes but nothing's changed.
 
No not all. Several http sites.

If I download a video off youtube then I get 700-800kbps *but* when I get that download speed then browsing becomes impossible.

I've been having this same problem all week. Explained it to client zone as well.

They said they've made changes but nothing's changed.

I can follow up with our network team, did you provide the sites for us to replicate the issue?
 
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