Afrihost POC Network - Afrigreen Feedback

[AfriGuy]

Those stats are not too good. According to the article on "Detecting a congested ADSL exchange - Guide" here on MBB Anything above 25 is suspicious and above 100 is pretty much guaranteed to be a problem. Note: seeing 100+ on later hops is normal if its an international site

That's because there's only one POP - in JHB.
So latency in the South/ East will be about 30ms higher.

 

[jmacc]

Local test.

Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\Lara>tracert bras.afrihost.com

Tracing route to bras.afrihost.com [155.239.255.250]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     6 ms     6 ms     6 ms  155.239.255.250

Trace complete.

Unfortunately this does not mean much. You have to test to a valid end point. This implies you need to hit a site you'll actually browse to.

 

[Dianysis]

It doesn't. If Afrigreen's demand outweighs the capacity the experience will be poor across the board for resource intense protocols.
Either way - it's something that'll be fixed in production.

But then why are most capped users (from what I am seeing - could be wrong) not having the p2p issue?
As you said - across the board. That is hardly across board.
And nothing against LataC - but why is performance so darn good all the time?

 

[jmacc]

That's because there's only one POP - in JHB.
So latency in the South/ East will be about 30ms higher.

Interesting. This will affect the user experience.

 

[AfriGuy]

Unfortunately this does not mean much. You have to test to a valid end point. This implies you need to hit a site you'll actually browse to.

That destination is your closest exchange/ DSLAM.

Interesting. This will affect the user experience.

Correct. And that's been the case from day 1.
This is a proof of concept network, so it's pointless rolling out presence across the country. The concept worked, so we're rolling out a production network based off rules setup on Afrigreen.

 

[LaraC]

Interesting. This will affect the user experience.

Although latency is a bit higher it doesn't affect browsing or YouTube. Pages load quickly.

 

[AfriGuy]

But then why are most capped users (from what I am seeing - could be wrong) not having the p2p issue?
As you said - across the board. That is hardly across board.
And nothing against LataC - but why is performance so darn good all the time?

We've seen mixed reports. If contention is there, it's there. It'll affect and bandwidth profile.
I've personally seen mixed results during this week. Usenet seems good and torrents aren't great, then visa versa the next night.

Again, the concept has proven successful - so demand based issues are being fixed in production.

 

[LaraC]

Test at 20:00 as requested. Cape Town is a bit slower than usual.

 

[jmacc]

That destination is your closest exchange/ DSLAM.

Why then do you not do a tracert via the closest exchange to a valid site?


Correct. And that's been the case from day 1.
This is a proof of concept network, so it's pointless rolling out presence across the country. The concept worked, so we're rolling out a production network based off rules setup on Afrigreen.

A POC is open to a limited number of testers. When the number of testers reach the point where the POC equipment cannot handle the testing, should the POC not end? You keep saying the concept worked. This implies that based on feedback and testing results, the POC is complete. Why then keep this thread going? Why ask us to provide feedback?

 

[AfriGuy]

A POC is open to a limited number of testers. When the number of testers reach the point where the POC equipment cannot handle the testing, should the POC not end? You keep saying the concept worked. This implies that based on feedback and testing results, the POC is complete. Why then keep this thread going? Why ask us to provide feedback?

That's exactly what's happened though, we aren't loading more clients onto the network.
Feedback is always valued, it's foolish to just cut things short.

 

[Rickster]

Please fix dota 2, latency is horrific.

On AH its perfectly fine.

 

[NewBiks]

P2P is terribly slow on my end, browsing feels sluggish

 

[jmacc]

Although latency is a bit higher it doesn't affect browsing or YouTube. Pages load quickly.

It is all about tolerance. If you are already operating close to the edge it will not take much to push the user experience off the rails. Common sense really. The basics needs to be done correctly. If they repeat this in the new shiny production network we'll have a problem. Like they say - Anything above 25 is suspicious

 

[LaraC]

It is all about tolerance. If you are already operating close to the edge it will not take much to push the user experience off the rails. Common sense really. The basics needs to be done correctly. If they repeat this in the new shiny production network we'll have a problem. Like they say - Anything above 25 is suspicious

I have never had problems with streaming YouTube. Even at high resolution.

 

[AfriGuy]

Please fix dota 2, latency is horrific.

On AH its perfectly fine.

Definitely something we're working on

 

[AfriGuy]

P2P is terribly slow on my end, browsing feels sluggish

Browsing shouldn't be affected - any tests that you can post here?

 

[jmacc]

That's exactly what's happened though, we aren't loading more clients onto the network.
Feedback is always valued, it's foolish to just cut things short.

When people on this thread give you positive feedback you celebrate. When the negative feedback starts rolling in you say it is because of the limited POC network and the message is basically that we have to wait for the production roll out. Do you really value ALL feedback? Or do you just want us to help you tell the good story? Add to this that my service that I pay for is up and down like a yo-yo.

 

[AfriGuy]

It is all about tolerance. If you are already operating close to the edge it will not take much to push the user experience off the rails. Common sense really. The basics needs to be done correctly. If they repeat this in the new shiny production network we'll have a problem. Like they say - Anything above 25 is suspicious

I've mentioned before though, the client experience was never going to be on par with what will be offered on production. It's a test network - we've seen drops when we implemented changes. And some changes hadn't gone as planned and caused some issues.

Think of it like a beta piece of software. It may work, but it may not. I really need to stress the point here, that Afrigreen has performed well, the feedback everyone has posted here is and has been extremely valuable.

 

[AfriGuy]

When people on this thread give you positive feedback you celebrate. When the negative feedback starts rolling in you say it is because of the limited POC network and the message is basically that we have to wait for the production roll out. Do you really value ALL feedback? Or do you just want us to help you tell the good story? Add to this that my service that I pay for is up and down like a yo-yo.

I don't think you're looking at the bigger picture here. See a post from me a few mins ago - we always look at tests and will troubleshoot anything out of the ordinary.

 

[jmacc]

I've mentioned before though, the client experience was never going to be on par with what will be offered on production. It's a test network - we've seen drops when we implemented changes. And some changes hadn't gone as planned and caused some issues.

Think of it like a beta piece of software. It may work, but it may not. I really need to stress the point here, that Afrigreen has performed well, the feedback everyone has posted here is and has been extremely valuable.

Yes lets do that. Does Microsoft sell their beta software to their users or do they provide it for free in exchange for the test results?