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i.got~issues
Expert Member
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- Apr 21, 2011
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P2p completely dead here.
Youtube... iffy.
Back to Vox again.
/sigh
Youtube... iffy.
Back to Vox again.
/sigh
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Afrihost POC Network - Afrigreen Feedback
- Thread starter AfriGuy
- Start date
- Status
These are my pingpath tests using Afrigreen on the 2nd Hop:
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
2 --- 100/ 100 =100% 100/ 100 =100% 169-0-18-1.ip.afrihost.co.za [169.0.18.1]
On Afrigreen - The Round Trip Time (RTT) times out. 100% packet loss.
These are my pingpath tests using another ISP account on the 2nd Hop:
2 19ms 0/ 100 = 0% 0/ 100 = 0% 196-210-146-1.dynamic.isadsl.co.za [196.210.146.1]
On the other ISP - RTT 19 ms with Zero packet loss
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
2 --- 100/ 100 =100% 100/ 100 =100% 169-0-18-1.ip.afrihost.co.za [169.0.18.1]
On Afrigreen - The Round Trip Time (RTT) times out. 100% packet loss.
These are my pingpath tests using another ISP account on the 2nd Hop:
2 19ms 0/ 100 = 0% 0/ 100 = 0% 196-210-146-1.dynamic.isadsl.co.za [196.210.146.1]
On the other ISP - RTT 19 ms with Zero packet loss
- Joined
- Oct 9, 2014
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- Joined
- Oct 9, 2014
- Messages
- 7,266
Are you on a Capped, Uncapped or Business Uncapped account? Are you using the default DNS?
- Joined
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Thanks for the update, I've asked our Team to check specifically why DotA2 was performing badly last night.
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Here is some of my stats that I have been used to:
Those results don't look too bad... What speed is your ADSL line on? How has your general experience felt?
Igor III
Well-Known Member
- Joined
- Oct 5, 2015
- Messages
- 213
I am with you on this one - Signed up with AH way back in Jan 2011 and had the genuine "pure internet joy" experience for approximately 10 months. Learnt a very expensive lesson at the time, as AH ClientZone techie convinced my problems I had at the time was due to a faulty modem ...... bought a fairly expensive replacement unit, only to find that the fault was not with my modem :twisted:
Jumped ship a few times and returned to AH a few times, just to end up being seriously frustrated (I do relate how you feel, even though I am not relying on AH for my business ... my internet access is purely for leisure).
The problem I have is a case of "when we"
Because I really had an awesome time with Afrihost's service in early 2011 (and the odd few months after that when they were delivering the service one expects), I kinda expect it to continue indefinitely - sadly it is not happening and I suppose that is where some of the additional frustration creeps in. AH keeps laying claim to the "pure internet joy" experience, but at times fails to deliver.
As I sadi before, I will be here until the launch of the "miracle cure" and like yourself, if it fails to deliver, I shall also be seeking a new ISP (not sure who though).
Who knows maybe I am a masochists and this is why I keep returning
Igor III
Well-Known Member
- Joined
- Oct 5, 2015
- Messages
- 213
Igor III
Well-Known Member
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- Oct 5, 2015
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- 213
Yay! I am glad you see it too ...... this is what I am saying all along
Yet, when I connect via my WebAfrica account, it is totally different - why?
- Joined
- Oct 9, 2014
- Messages
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I am with you on this one - Signed up with AH way back in Jan 2011 and had the genuine "pure internet joy" experience for approximately 10 months. Learnt a very expensive lesson at the time, as AH ClientZone techie convinced my problems I had at the time was due to a faulty modem ...... bought a fairly expensive replacement unit, only to find that the fault was not with my modem :twisted:
Jumped ship a few times and returned to AH a few times, just to end up being seriously frustrated (I do relate how you feel, even though I am not relying on AH for my business ... my internet access is purely for leisure).
The problem I have is a case of "when we"
Because I really had an awesome time with Afrihost's service in early 2011 (and the odd few months after that when they were delivering the service one expects), I kinda expect it to continue indefinitely - sadly it is not happening and I suppose that is where some of the additional frustration creeps in. AH keeps laying claim to the "pure internet joy" experience, but at times fails to deliver.
As I sadi before, I will be here until the launch of the "miracle cure" and like yourself, if it fails to deliver, I shall also be seeking a new ISP (not sure who though).
Who knows maybe I am a masochists and this is why I keep returning
I know the last week has not been great... But there is definitely light at the end of the tunnel, and once we've started the production roll-out of Afrigreen, you will notice a marked difference between the PoC and the production iteration.
LaraC
Honorary Master
- Joined
- Mar 11, 2014
- Messages
- 42,675
If I knew the correct answer I would have told you.Yay! I am glad you see it too ...... this is what I am saying all along
Yet, when I connect via my WebAfrica account, it is totally different - why?
It could be due to Afrihost and Web Africa using different international links.
Isn't it why they want you to post trace routes to identify bad links in the chain?
MagicDude4Eva
Banned
- Joined
- Apr 2, 2008
- Messages
- 6,479
I don't think that is correct at all. To deploy a full production network, with IPC in major regions and capacity to run out national network would be impractical, and not be manageable to the extent that we could derive meaningful insights in a short period of time. There would simply be too many variables, to much data, and it would pose the risk of massive failure. It makes sense to recreate a much smaller network, on a smaller scale, and simulate conditions as closely as possible. We did this with our MTN network change, and we've done exactly the same here, so I think our experience is definitely that this is the right approach.
I think you're making a lot of very fast and loose statements about skill levels and the company going out of business, and that's really very unfair and not based on any kind of factual investigation. Not sure what your intention is, since you have already decided to leave. Maybe respect other's right to do the same
You make it sound like Afrihost is the first company to run an ISP business and you are busy inventing the internet. My point was that those technologies exist and are implemented by thousands of ISPs across the globe. Maybe you should rebrand your "Afrihost POC" then to "Afrihost limited lab-test". To me a proof-of-concept should be something which is run for a predetermined time (in your case you said "a few months") to achieve specific goals/KPIs. During the POC you would then attempt to understand viability of your solution and isolate technical issues.
My question is really: How come other ISPs manage to get it right and you can not ever since you joined MTN (but now using Neotel face the same issues, which possibly means that it is not a core-network issue with the backbone provider, but rather an issue with your own network topology).
I had the deepest respect for the innovative Afrihost 3 years ago, but I think you have lost all credibility due to the lack of leadership and transparency. I find that a company like VOX has not just become innovative but also disruptive in the ISP space and is executing their business plans with solid strategies and incredible technical customer service (something AH used to have years back). I would have expected that almost 4 months into your POC your executive team had reached out to your customers, but everyone seems to ignore that elephant in the room.
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I feel I should point out that the Afrigreen PoC network, has been built from the ground up, it is an entirely new network, whereas most ISPs - including us - used either the IS, Telkom or MTN networks. Going into the PoC, we knew what we had to achieve, and now we are in the process of rolling out the production version of Afrigreen.
As to the silence, you can find Gian's latest update Here.
Last edited:
Igor III
Well-Known Member
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- Oct 5, 2015
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If you look at my ping plotter tests on the three networks (Afrihost MTN, Afrigreen and WebAfrica) the intermittent latency spikes is not really on the international hops - it is all on the local hops.
This is exactly why I post the results across all three networks ........... yet the classical ClientZone response to me for the past two weeks is that the fault is on my home equipment
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