Afrihost POC Network - Afrigreen Feedback

Status
Not open for further replies.
LinuxMan

LinuxMan

Expert Member
Joined
Jan 6, 2010
Messages
2,249
I can't get any details from anything hetzner related.

C:\>tracert hetzner.co.za
Unable to resolve target system name hetzner.co.za.

Even problems with google.co.za


C:\>tracert google.co.za

Tracing route to google.co.za [66.8.14.207]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * 11 ms 11 ms 41.181.222.102
5 61 ms 12 ms 11 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
6 12 ms 11 ms 11 ms 66.8.14.207

Trace complete.

C:\>


Any ideas?

When I connect through my phone on Vodacom, everything works perfectly.
Something Afrihost side is down, possibly your DNS?
 
Last edited:
AfriGuy

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
LinuxMan said:
I can't get any details from anything hetzner related.

C:\>tracert hetzner.co.za
Unable to resolve target system name hetzner.co.za.

Even problems with Google.co.za


C:\>tracert google.co.za

Tracing route to google.co.za [66.8.14.207]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * 11 ms 11 ms 41.181.222.102
5 61 ms 12 ms 11 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
6 12 ms 11 ms 11 ms 66.8.14.207

Trace complete.

C:\>


Any ideas?
Click to expand...

I can't seem to get this replicated on my end :(
What DNS servers are you using at the moment? I'm testing using a Business account on the POC network with Google's DNS. My results below - ignore the poor latency, running a few tests on P2P stuff.

Code: 
traceroute to google.co.za (216.58.223.35), 64 hops max, 52 byte packets
 1  router.asus.com (192.168.1.1)  1.307 ms  1.285 ms  1.286 ms
 2  * * *
 3  41.170.79.229 (41.170.79.229)  108.448 ms  39.971 ms  79.783 ms
 4  41.170.79.230 (41.170.79.230)  81.285 ms  65.667 ms  47.780 ms
 5  41.170.79.236 (41.170.79.236)  63.184 ms  54.978 ms  44.004 ms
 6  google.jb1.napafrica.net (196.46.25.166)  58.112 ms  58.839 ms  138.906 ms
 7  72.14.239.129 (72.14.239.129)  84.016 ms  50.660 ms  44.031 ms
 8  jnb01s08-in-f3.1e100.net (216.58.223.35)  40.427 ms  39.166 ms  41.184 ms

Code: 
traceroute to hetzner.co.za (197.189.196.146), 64 hops max, 52 byte packets
 1  router.asus.com (192.168.1.1)  1.062 ms  0.963 ms  0.827 ms
 2  * * *
 3  41.170.79.229 (41.170.79.229)  49.510 ms  44.838 ms  53.022 ms
 4  41.170.79.230 (41.170.79.230)  50.306 ms  40.989 ms  50.724 ms
 5  41.170.79.236 (41.170.79.236)  60.392 ms  50.091 ms  43.086 ms
 6  africainx.jb1.napafrica.net (196.46.25.135)  54.146 ms  54.151 ms  48.340 ms
 7  core.gp-cn-het-mee-1.to.gp-hv-ict-mee-1.dfa.p2p.10g.za.africainx.net (41.84.13.66)  50.224 ms  45.307 ms  48.706 ms
 8  41-66-132-246-f6.het001-cpe-1-to-gp-cn-het-mee-1.africainx.net (41.66.132.246)  51.161 ms  52.010 ms  50.667 ms
 9  core-access-switch1.jnb1.host-h.net (197.189.193.1)  70.914 ms  77.021 ms  67.636 ms
10  row-access-switch1-row3-4.jnb1.host-h.net (197.189.193.36)  85.115 ms  72.013 ms  50.814 ms
11  hetz-web01.jnb1.chs.hetzner.co.za (197.189.196.146)  53.118 ms  58.836 ms  50.589 ms
 
K

koosbeer

Well-Known Member
Joined
Apr 2, 2004
Messages
421
@Afriguy: everything seems to work now. DNS, netflix, pages load and d3 logs in and is ok. Will test again tonight
 
LinuxMan

LinuxMan

Expert Member
Joined
Jan 6, 2010
Messages
2,249
I am using the normal 50GB capped, unshaped ADSL Data.
My DNS is the normal Afrihost DNS 196.7.7.7

Everything just started working normally again now, strange.
 
AfriGuy

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
LinuxMan said:
I am using the normal 50GB capped, unshaped ADSL Data.
My DNS is the normal Afrihost DNS 196.7.7.7

Everything just started working normally again now, strange.
Click to expand...

That's very odd :( It could be the testing we're running, although I'm not sure how/ if this would affect browsing.
Next time you spot this could you try switching over to Google's DNS to see if that smooths things out?
 
LinuxMan

LinuxMan

Expert Member
Joined
Jan 6, 2010
Messages
2,249
Yeah I will do that next time.
Thanks for your help, much apreciated Guy!
AfriGuy said:
That's very odd :( It could be the testing we're running, although I'm not sure how/ if this would affect browsing.
Next time you spot this could you try switching over to Google's DNS to see if that smooths things out?
Click to expand...
 
K

KoolDaffy

Senior Member
Joined
Apr 29, 2011
Messages
940
Not getting full speed for http downloads but I'm assuming it's because you'll are busy testing?

Edit* Still having continuous issues with facebook loading.
 
Last edited:
AfriGuy

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
KoolDaffy said:
Not getting full speed for http downloads but I'm assuming it's because you'll are busy testing?

Edit* Still having continuous issues with facebook loading.
Click to expand...

It may be, probably best to test after 22:00 tonight.
When you see issues with Facebook, can you let me know what happens exactly?
 
K

KoolDaffy

Senior Member
Joined
Apr 29, 2011
Messages
940
AfriGuy said:
It may be, probably best to test after 22:00 tonight.
When you see issues with Facebook, can you let me know what happens exactly?
Click to expand...

The issues with Facebook are either it loads very slowly or only partially and sometimes even when it loads fully, images don't load and I have to refresh several times before it loads fully.
 
akuma

akuma

Well-Known Member
Joined
Oct 19, 2005
Messages
128
AfriGuy said:
When you see issues with Facebook, can you let me know what happens exactly?
Click to expand...

Yep, intermittent page loading + the layout is broken, like the CSS is not being referenced properly.

Edit: Hard refreshing (Ctrl+F5) the page seems to fix things.
 
8

8-BALL

Senior Member
Joined
Nov 8, 2006
Messages
578
Can't connect to my MC server on Afrigreen just timing out Afri Business connects but have stupid amounts of latency.

I know you guys apparently aren't doing port based prioritization but signature based. Clearly this isnt' working for my MC :(
 
AfriGuy

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
KoolDaffy said:
The issues with Facebook are either it loads very slowly or only partially and sometimes even when it loads fully, images don't load and I have to refresh several times before it loads fully.
Click to expand...

akuma said:
Yep, intermittent page loading + the layout is broken, like the CSS is not being referenced properly.

Edit: Hard refreshing (Ctrl+F5) the page seems to fix things.
Click to expand...

Have you guys submitted this via ClientZone yet? That's fed straight back to our network team who can run some further tests from there.
 
AfriGuy

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
8-BALL said:
Can't connect to my MC server on Afrigreen just timing out Afri Business connects but have stupid amounts of latency.

I know you guys apparently aren't doing port based prioritization but signature based. Clearly this isnt' working for my MC :(
Click to expand...

You can't connect at all? :(
 
8

8-BALL

Senior Member
Joined
Nov 8, 2006
Messages
578
Anyone else completely unable to use afrigreen? keep getting DNS errors even with googles DNS
 
Status
Not open for further replies.
Top