Afrihost POC Network - Afrigreen Feedback

[freedom123]

Hi Afriman, Thanks for the interest. I shut Utorrent down and restarted it. Torrents back and running. Thanks.

 

[Vorastra]

Just want to add in a request. As the Afripeeps will know from other threads, YouTube performance on Android devices tend to be spotty. A 720p60 clip on PC will load just fine and without buffering whilst the same clip will buffer in the Android app.

Uncapped Home BTW.

 

[AfriGuy]

Hi Afriman, Thanks for the interest. I shut Utorrent down and restarted it. Torrents back and running. Thanks.

Cool beans, thanks for keeping us posted

 

[AfriGuy]

Just want to add in a request. As the Afripeeps will know from other threads, YouTube performance on Android devices tend to be spotty. A 720p60 clip on PC will load just fine and without buffering whilst the same clip will buffer in the Android app.

Uncapped Home BTW.

Not sure if this is something that comes from our end, I know I've personally seen it on devices regardless of ISP.
Have you run any troubleshooting on the device itself?

 

[koosbeer]

@Afriman: would only be able to test again tonight. Will post here again.

 

[AfriGuy]

@Afriman: would only be able to test again tonight. Will post here again.

No worries AfriGenie will be here this evening to step in.

 

[Vorastra]

Not sure if this is something that comes from our end, I know I've personally seen it on devices regardless of ISP.
Have you run any troubleshooting on the device itself?

Well it happens on 2 devices.

 

[AfriGuy]

Well it happens on 2 devices.

Any QoS setup on your end?
Have you tried YouTube via the browser on the devices?

 

[AfriGuy]

IMPORTANT POC Testing

Hey guys

Just a quick heads up, we're working on optimising realtime traffic from now until 22:00 tonight.
In order to do this we need to limit some stuff, specifically P2P in this case. So the experience with NNTP and torrents may be a bit up and down.

We also expect connections to drop during some parts of testing.

Normal services will revert at 22:00 tonight.
If you guys have any business critical stuff that needs a stable connection please switch back to your old accounts. We're reporting issues as they happen - so paste them up here and we'll pass it on We'll have updates available as they happen.

 

[Nikkel]

Hey guys

Just a quick heads up, we're working on optimising realtime traffic from now until 22:00 tonight.
In order to do this we need to limit some stuff, specifically P2P in this case. So the experience with NNTP and torrents may be a bit up and down.

We also expect connections to drop during some parts of testing.

Normal services will revert at 22:00 tonight.
If you guys have any business critical stuff that needs a stable connection please switch back to your old accounts. We're reporting issues as they happen - so paste them up here and we'll pass it on We'll have updates available as they happen.

Agh no man! Just wanted to call the wife to switch PC on for Win 10 download aaargh its on Afrigreen account and will take a half hour call to explain to her how to switch back to old account lol!

 

[Slaught3r]

Hey guys

Just a quick heads up, we're working on optimising realtime traffic from now until 22:00 tonight.
In order to do this we need to limit some stuff, specifically P2P in this case. So the experience with NNTP and torrents may be a bit up and down.

We also expect connections to drop during some parts of testing.

Normal services will revert at 22:00 tonight.
If you guys have any business critical stuff that needs a stable connection please switch back to your old accounts. We're reporting issues as they happen - so paste them up here and we'll pass it on We'll have updates available as they happen.

The last time I tries my Afrivanilla account it didn't work. Are you sure we are able to use them without any interference from clientzone?

 

[AfriGuy]

Agh no man! Just wanted to call the wife to switch PC on for Win 10 download aaargh its on Afrigreen account and will take a half hour call to explain to her how to switch back to old account lol!

Try Windows 10 dude I'm only aware of P2P stuff, an HTTP download should be OK.

 

[AfriGuy]

The last time I tries my Afrivanilla account it didn't work. Are you sure we are able to use them without any interference from clientzone?

We haven't locked any accounts yet. Drop me a PM with your deets and I can double check your accounts though.

 

[Peterkb]

Definitely! And I think it's definitely been a very humbling experience at the same time.
Saying that though, we're confident we'll bounce back as an even better ISP

Sorry to say but my loyalty is being stretched. Third day in a row that client zone inaccessible at times. Tried calling support 'you are number 26 in line' yesterday and today. Testing of ADSL line fails. Speeds erratic. Online chat not available. All small things but they start to niggle after a while.
The downhill slope on the graph published on mybroadband recently was accurate and may get steeper if no improvement soon.

 

[Nikkel]

Try Windows 10 dude I'm only aware of P2P stuff, an HTTP download should be OK.

Cool!

 

[AfriGuy]

Sorry to say but my loyalty is being stretched. Third day in a row that client zone inaccessible at times. Tried calling support 'you are number 26 in line' yesterday and today. Testing of ADSL line fails. Speeds erratic. Online chat not available. All small things but they start to niggle after a while.
The downhill slope on the graph published on mybroadband recently was accurate and may get steeper if no improvement soon.

Shouldn't be any issues around ClientZone today though.
Would you be able to paste up some tests here so I can have a look at what's going wrong? Also, have you tried switching back to your old account to see if that helps?

 

[Peterkb]

Shouldn't be any issues around ClientZone today though.
Would you be able to paste up some tests here so I can have a look at what's going wrong? Also, have you tried switching back to your old account to see if that helps?

Sorry I posted incorrectly. I'm not testing your new stuff, I'm on a standard ADSL account. It's just that it seems that since your tie up with MTN things have slowly deteriorated.

 

[AfriGuy]

Sorry I posted incorrectly. I'm not testing your new stuff, I'm on a standard ADSL account. It's just that it seems that since your tie up with MTN things have slowly deteriorated.

Shouldn't be issues around browsing on the current accounts either though. Drop me a PM and we can troubleshoot further.
We've used the MTN backbone for over 2 years now, and achieved really amazing things with them. I've posted about this before though

 

[LinuxMan]

AfriGuy, Howcome all hetzner related hosting is down using your ADSL?
Email, websites, not working at all.

Hey guys

Just a quick heads up, we're working on optimising realtime traffic from now until 22:00 tonight.
In order to do this we need to limit some stuff, specifically P2P in this case. So the experience with NNTP and torrents may be a bit up and down.

We also expect connections to drop during some parts of testing.

Normal services will revert at 22:00 tonight.
If you guys have any business critical stuff that needs a stable connection please switch back to your old accounts. We're reporting issues as they happen - so paste them up here and we'll pass it on We'll have updates available as they happen.

 

[AfriGenie]

AfriGuy, Howcome all hetzner related hosting is down using your ADSL?
Email, websites, not working at all.

It will either be DNS-related or an issue with peering with Hetzner.

Could you possibly post a traceroute to a Hetzner-server or Hetzner-based website so that I can see where the issue starts.