Afrihost POC Network - Afrigreen Feedback

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20Mbps VDSL
Cape Town

Trace look OK, but speeds tests are slow.

Tracing route to www.google.com [216.58.223.4]
over a maximum of 30 hops:

1 * * * Request timed out.
2 30 ms 30 ms 30 ms 41.170.79.229
3 32 ms 32 ms 32 ms 41.170.79.230
4 32 ms 32 ms 31 ms 41.170.79.236
5 30 ms 30 ms 30 ms google.jb1.napafrica.net [196.46.25.166]
6 32 ms 31 ms 32 ms 72.14.237.239
7 30 ms 30 ms 30 ms jnb01s07-in-f4.1e100.net [216.58.223.4]

Trace complete.


Tracing route to afrihost.com [41.181.185.18]
over a maximum of 30 hops:

1 * * * Request timed out.
2 52 ms 85 ms 90 ms 41.170.79.229
3 32 ms 32 ms * 41.170.79.230
4 32 ms 32 ms 32 ms 41.170.79.236
5 32 ms 32 ms 32 ms 41.160.2.33
6 34 ms 34 ms 34 ms mtnns-2.jinx.net.za [196.223.14.31]
7 33 ms 33 ms 32 ms jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]
8 77 ms 32 ms 33 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.217]
9 33 ms 33 ms 32 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18]

Trace complete.

232430458.png

232431768.png

1080p YouTube take long to load and buffer continuously.
youtube.JPG

Overall not a nice experience.


And this is what I am expecting to see:

Tracing route to www.google.com [216.58.223.4]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.home [192.168.1.1]
2 * * * Request timed out.
3 11 ms 11 ms 11 ms cdsl1-ctn-vl2376-ipc.ip.isnet.net [196.38.72.206]
4 10 ms 10 ms 10 ms cdsl1-ctn-vl2376.ip.isnet.net [196.38.72.205]
5 10 ms 11 ms 10 ms 196.35.115.128
6 11 ms 11 ms 11 ms mi-za-cpt-p7-te0-7-0-0.ip.isnet.net [168.209.2.12]
7 27 ms 28 ms 26 ms 168.209.100.101
8 26 ms 26 ms 26 ms 196.26.0.130
9 27 ms 26 ms 27 ms 72.14.205.16
10 27 ms 27 ms 26 ms 72.14.237.239
11 31 ms 26 ms 26 ms jnb01s07-in-f4.1e100.net [216.58.223.4]

Trace complete.

Tracing route to afrihost.com [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.home [192.168.1.1]
2 * * * Request timed out.
3 10 ms 10 ms 10 ms cdsl2-ctn-vl2473-ipc.ip.isnet.net [196.38.72.194]
4 11 ms 11 ms 10 ms vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
5 11 ms 10 ms 10 ms 196.35.115.136
6 11 ms 10 ms 11 ms mi-za-cpt-p8-te0-7-0-0.ip.isnet.net [168.209.2.13]
7 11 ms 11 ms 11 ms 168.209.6.131
8 10 ms 10 ms 10 ms mtnns-2.cinx.net.za [196.223.22.31]
9 11 ms 11 ms 10 ms 196.44.0.75
10 29 ms 29 ms 28 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
11 28 ms 33 ms 29 ms jh-cr-2.za--rb-cr-1.za-b.mtnns.net [196.44.31.171]
12 29 ms 32 ms 28 ms jh-dca-1.za--jh-cr-2.za-a.mtnns.net [41.181.180.8]
13 29 ms 28 ms 29 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18]

Trace complete.

232437412.png

232438667.png

youtube2.JPG
 
Last edited:
AfriGuy said:
Do you have a backup ISP to test, or run some tests on the Telkom guest account?
This looks exchange related :(
Click to expand...

Tried Telkom Guest account, could not authenticate even though I double checked the pre-configured setup on my router.

On the first day of Afrigreen, ran Youtube at 1080p comfortably with occasional buffering right at the beginning of a clip.
Thereafter throughput all over the place, occasionally can do Youtube at 1080p.

Currently:

Mybroadband Speedtest, 4MB line
Download Speed: 3112 kbps (389 KB/sec transfer rate)
Upload Speed: 483 kbps (60.4 KB/sec transfer rate)
Latency: 57 ms
Jitter: 0 ms
7/17/2015, 9:27:11 PM

Tracing route to www.google.com [216.58.223.4]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 9 ms 9 ms 9 ms 169-0-62-1-access.afrihost.co.za [169.0.62.1]
3 35 ms 34 ms 35 ms 41.170.79.230
4 35 ms 35 ms 35 ms 41.170.79.236
5 33 ms 32 ms 33 ms google.jb1.napafrica.net [196.46.25.166]
6 33 ms 33 ms 33 ms 72.14.237.239
7 33 ms 33 ms 32 ms www.google.com [216.58.223.4]

Trace complete.

Youtube doing 1080p again!
 
Why did i even bother reading thru this thread......because i had some hope that AH's "new" network would be ..........never mind!!!!
 
Tonight AH in general is down the pooper ...


AH Green and my regular Business account are both experiencing high latency and mega packet loss ... ... Also cannot stream worth a damn
 
Afrihost are losing customers, but yet the reps still go off on the weekend. When in crisis it should be all hands on deck....
 
Hummercellc said:
Afrihost are losing customers, but yet the reps still go off on the weekend. When in crisis it should be all hands on deck....
Click to expand...

Agree 100%, I have issues on my normal account, never got an invite to test, and all I get told send test results, response "we are working on it. reboot your router", and then silence. Strange way to run a business, gives a person the impression they really dont give a damn.
 
So, first post here. Just a quick question.

So far normal account seems to be working alright. Streaming is working great with Netflix and even Popcorn Time seems to be working great.

About to change details to Afrigreen. If the service is sub-par (worse than it is now), does anyone know how long it takes before I can use my regular login again? Just asking as I have some plans for the evening and don't want to be worse off because of the POC.

Any advice for a forum (and tech) newbie?
 
pquill said:
So, first post here. Just a quick question.

So far normal account seems to be working alright. Streaming is working great with Netflix and even Popcorn Time seems to be working great.

About to change details to Afrigreen. If the service is sub-par (worse than it is now), does anyone know how long it takes before I can use my regular login again? Just asking as I have some plans for the evening and don't want to be worse off because of the POC.

Any advice for a forum (and tech) newbie?
Click to expand...
They aren't locking old accounts yet. So you can switch back to the old one if necessary.
 
pquill said:
So, first post here. Just a quick question.

So far normal account seems to be working alright. Streaming is working great with Netflix and even Popcorn Time seems to be working great.

About to change details to Afrigreen. If the service is sub-par (worse than it is now), does anyone know how long it takes before I can use my regular login again? Just asking as I have some plans for the evening and don't want to be worse off because of the POC.

Any advice for a forum (and tech) newbie?
Click to expand...

If AfriGreen doesn't perform the way you like it then you can revert to the afrihost.co.za account with no issues....
 
Great! Thanks for the feedback guys.
Will start testing this afternoon and post results here :-)
 
pquill said:
Great! Thanks for the feedback guys.
Will start testing this afternoon and post results here :-)
Click to expand...
Hope your experience is better on AfriGreen than mine.
For me AfriGreen = AfriDead
 
AfriGreen is worse than the MTN Network, and I thought you could not get worse. Well I am not holding much hope here, Afrihost seem to have lost the plot entirely.
 
Also had to switch back to Afrihost as Streaming and Youtube was impossible on Afrgreen
 
So far my experience on Afrigreen on my 6mbps line.

The best: Downloading videos from youtube, vimeo downloading at 1mbps, torrents at 700kbps-1mbps, youtube streaming at 720p no problem.

The worst: Downloading from other http sites drop to as low as 10kbps, torrents at 0.5kbps, streaming anything struggles even youtube at 240p, unable to download and stream (at any quality) simultaneously. Edit* Also line dropping periodically.

Overall: The best can be pretty damn good but not for all downloading. The worst is absolutely horrific.

So far still more bad internet than good.

Sadly with no one on the forum during the weekend, putting up feedback is largely pointless.
 
Last edited:
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