Afrihost POC Network - Afrigreen Feedback

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Afriman, Afriguy or any of the Afri'people' I've been dealing with. When you'll see this in the morning.

Testing now 10:40pm. I'm able to download at full speed and browse at the same time.

I haven't changed any settings or anything. Just working fine now.

Will test again tomorrow too. Hopefully if you'll made any changes that it's fixed the problem.

Edit*

1:13 am and the same problem is back again. Download running at 700kbps but unable to browse while downloading.
 
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Just activated like half hour ago. If anything changed at all it's latency going thru the roof. 150 ms in a local cpt-cpt test is un****nacceptfuknable. :sick: It's usually between 9 and 12 ms. Rest is miserable like always. Since two days Wordpress won't let me edit my blog anymore, must be the bad connection. YT stutters like stupid, it's all very weird. Know what peepels? I guess Afrigreen is nothing but a placebo. :wtf:
 
Everyone keeps complaining about speed and latency but only a few posts their traceroutes and ping tests. If you want to complain then you should help them resolve the problem. It's quite simple :-)
 
HermanTheGerman said:
Just activated like half hour ago. If anything changed at all it's latency going thru the roof. 150 ms in a local cpt-cpt test is un****nacceptfuknable. :sick: It's usually between 9 and 12 ms. Rest is miserable like always. Since two days Wordpress won't let me edit my blog anymore, must be the bad connection. YT stutters like stupid, it's all very weird. Know what peepels? I guess Afrigreen is nothing but a placebo. :wtf:
Click to expand...

There are other people who find AG to be fast and enjoyable. Doubt it is a placebo. You have the right to complain and demand better service, but for Pete's sake give AH some info to work with. Post some speedtests or traceroutes so they can try and determine what the problems are. Don't just moan for the sake of moaning. It's a POC - so some tweaking needs to be done to optimize the network.
 
KoolDaffy said:
Afriman, Afriguy or any of the Afri'people' I've been dealing with. When you'll see this in the morning.

Testing now 10:40pm. I'm able to download at full speed and browse at the same time.

I haven't changed any settings or anything. Just working fine now.

Will test again tomorrow too. Hopefully if you'll made any changes that it's fixed the problem.

Edit*

1:13 am and the same problem is back again. Download running at 700kbps but unable to browse while downloading.
Click to expand...

As far as I know no changes were made around that time or during the day that could affect QoS in that way. Anything else that could have changed?
 
Vulkyrie said:
Everyone keeps complaining about speed and latency but only a few posts their traceroutes and ping tests. If you want to complain then you should help them resolve the problem. It's quite simple :-)
Click to expand...

Thanks so much for posting this. This is a great point - the more information we have, the more we can help and shed light on the issues you report :)
 
HermanTheGerman said:
Just activated like half hour ago. If anything changed at all it's latency going thru the roof. 150 ms in a local cpt-cpt test is un****nacceptfuknable. :sick: It's usually between 9 and 12 ms. Rest is miserable like always. Since two days Wordpress won't let me edit my blog anymore, must be the bad connection. YT stutters like stupid, it's all very weird. Know what peepels? I guess Afrigreen is nothing but a placebo. :wtf:
Click to expand...

AfriGreen is definitely more than a sugar pill, we're seeing definite improvements in many client's experience and we've increased the number of users on the network steadily to make it as close to real world conditions as possible.

Remember that from cape to cape, you have to route to JHB and back becuase that's where our IPC is. That should only add something in the region of 30ms at best, but possibly up to 60ms max to your ping, depending on the routing taken. 150 seems a little out of range.

Can you post a full traceroute so I can see exactly how this plays out?
 
cocopops105 said:
Tracing route to bras.afrihost.com [155.239.255.250]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 35 ms 30 ms 23 ms 169-0-46-1-access.afrihost.co.za [169.0.46.1]
3 9 ms 9 ms 8 ms 41.170.79.230
4 17 ms 10 ms 10 ms 41.170.79.236
5 30 ms 27 ms 23 ms 41.169.26.62
6 10 ms 9 ms 9 ms 41.160.2.69
7 10 ms 10 ms 11 ms rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za [196.43.25.137]
8 196.43.26.106 reports: Destination host unreachable.

Trace complete.

C:\Users\**>ping bras.afrihost.com

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

any idea why i am getting request timed out when pinging bras.afrihost.com
Click to expand...

Looking at your trace, doesn't look like you're on an upgraded exchange, so you can run a normal traceroute and the 2nd hop (BRAS) should display normally.
 
AfriGenie said:
Are you using the default DNS servers for AfriGreen? Sounds like it could be your DNS that isn't responding as quickly as it should be.
Click to expand...

Well spotted AfriGenie, no I am forced to to use MyBB user JSheed's VPN IP because I am streaming Netflix over Chromecast
- it would of course help if AfriGreen could set up something similar to reroute just the initial Netflix, Hulu, etc packets to an overseas IP
<<HINT, HINT>>

I have also been forced to set up Static Routing to exclude Google's 8.8.8.8 and 8.8.4.4 DNS addresses to spoof Chromecast.
 
AfriMan said:
Thanks so much for posting this. This is a great point - the more information we have, the more we can help and shed light on the issues you report :)
Click to expand...

Being blonde here, but how do I copy and paste my tracert results from the DOS screen, or are you guys using another app for tracert ?
 
Space said:
Being blonde here, but how do I copy and paste my tracert results from the DOS screen, or are you guys using another app for tracert ?
Click to expand...
Click the title bar, select edit to mark and copy the data you want.
 
Space said:
Well spotted AfriGenie, no I am forced to to use MyBB user JSheed's VPN IP because I am streaming Netflix over Chromecast
- it would of course help if AfriGreen could set up something similar to reroute just the initial Netflix, Hulu, etc packets to an overseas IP
<<HINT, HINT>>

I have also been forced to set up Static Routing to exclude Google's 8.8.8.8 and 8.8.4.4 DNS addresses to spoof Chromecast.
Click to expand...

Yeah, we can't really help with spoofing DNS. It's technically naughty :(
 
Space said:
Being blonde here, but how do I copy and paste my tracert results from the DOS screen, or are you guys using another app for tracert ?
Click to expand...

You can just do a screenshot if you can't copy and paste. Just upload it to IMGUR or something.
 
AfriGenie said:
Hmmm, that could definitely have been causing the latency. When Telkom moved my line across to a new MSAN, my connection was unusable for a few days.
Click to expand...
Just logged into Clientzone now to report last night's high latency and unusable speeds and just realized we almost on the 20th of the month and I'm almost halfway into my own data and not even close to tapping into the free AfriThanks data yet lmao!

Becoming frustrating! Thanks Telkom!

Any chance AfriThanks data rolling over?:erm:
 
Nikkel said:
Just logged into Clientzone now to report last night's high latency and unusable speeds and just realized we almost on the 20th of the month and I'm almost halfway into my own data and not even close to tapping into the free AfriThanks data yet lmao!

Becoming frustrating! Thanks Telkom!

Any chance AfriThanks data rolling over?:erm:
Click to expand...

Not for the moment, but let's hope we might see some more AfriThanks data - no promises though :)
 
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