@AfriMan How would testing on Wifi influence 3 different accounts?
To answer you, no. I'm using a Asus DSL-AC68U DSL modem which has a gigabit switch and my PC is connected to the modem with with a CAT6 cable
-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: What is the ultimate French toast topping?
Afrihost POC Network - Afrigreen Feedback
- Thread starter AfriGuy
- Start date
- Status
@AfriMan How would testing on Wifi influence 3 different accounts?
To answer you, no. I'm using a Asus DSL-AC68U DSL modem which has a gigabit switch and my PC is connected to the modem with with a CAT6 cable
LaraC
Honorary Master
- Joined
- Mar 11, 2014
- Messages
- 42,673
- Reaction score
- 1,847
Check your cable. Latency between your computer and router should be <1ms.
Johnatan56
Honorary Master
+1
Most likely the router is damaged. If you are using a CAT6 cable, over 1ms means one of your devices is damaged.
Nikkel
Expert Member
Despite some others' niggles...it was Afrigreen awesome sauce for me the whole weekend
That makes sense - will replace the cable and retest
Can you try and replicate this with a basic ping test using the same TTL, packet size and interval?
Hey Guys
We going to be making a change in the next couple of minutes, this should be improving some issues we're picking up from reports over the weekend.
Thanks
We going to be making a change in the next couple of minutes, this should be improving some issues we're picking up from reports over the weekend.
Thanks
actually I doubt a 5ms ping would drop my DSL line down to a from a 3.8Mbps down to an averge of 2.5Mbps line speed...
Johnatan56
Honorary Master
If your ping is that high locally there is a large chance of packet loss. This will cause your average to go down (especially TCP/IP as it would resend the packages).
Secondly if your line is 4Mbps ADSL, you will get about 3.0-3.6Mbps after overheads.
5ms would mostly be considered negligible, but it depends on where it occurs. On the first hop to the router (from 1ms to 6ms) could be more significant that on your destination latency.
well that's what my traceroutes read:
Tracing route to www.afrihost.com [41.181.185.18]
over a maximum of 30 hops:
1 4 ms 3 ms 4 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 35 ms 70 ms 15 ms ipc-tx-a-access.afrihost.co.za [169.1.1.249]
4 19 ms 16 ms 9 ms ipc-rx-a-access.afrihost.co.za [169.1.1.250]
5 12 ms 13 ms 397 ms 41.170.79.236
6 31 ms 15 ms 14 ms 41.169.26.62
7 18 ms 93 ms 13 ms mtnns-2.jinx.net.za [196.223.14.31]
8 199 ms 21 ms 45 ms jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]
9 128 ms 12 ms 12 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.217]
10 80 ms 17 ms 16 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18]
Trace complete.
Tracing route to www.google.co.za [216.58.208.35]
over a maximum of 30 hops:
1 5 ms 1 ms 2 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 161 ms 12 ms 12 ms 41.170.79.229
4 34 ms 195 ms 93 ms 41.170.79.230
5 16 ms 13 ms 15 ms 41.170.79.236
6 34 ms 57 ms 18 ms google.jb1.napafrica.net [196.46.25.166]
7 297 ms 356 ms 253 ms 66.249.95.8
8 269 ms 321 ms 235 ms 216.239.51.7
9 176 ms 402 ms 325 ms 216.239.51.2
10 203 ms 307 ms 247 ms 216.239.51.235
11 415 ms 235 ms 449 ms lhr08s07-in-f3.1e100.net [216.58.208.35]
Or am I reading it wrong?
roadcat
Expert Member
Geo-sync on the IP's still not updated? Apparently I still live in the Netherlands.
Try http://www.dimensiondata.com or http://www.surveymonkey.com
Try http://www.dimensiondata.com or http://www.surveymonkey.com
Could you please trying pinging the same URL or IP, using the same TTL, interval and packet size and see if you see the same variation?
Remember that we update with the Geolocation services. Looks like these guys need to go and update from Maxmind, etc, in order to update on their side
Had my best experience in years with Afrihost today and really experienced that Awesome Service from way, way back. (My five year anniversary with AH is coming up in a few weeks). First, my call to support was answered within 60secs, (I nearly fell off my chair!) and was talking with a very patient and obviously clued up guy named Jaydy for over an hour. He talked me through resetting my router and one or two other little problems I was experiencing.
Everything is now running just great - My download speed on Afrigreen is 8.75Mbps (10Mbps line in CapeTown area) and has been running at well over 8 for the past couple of hours. (Normally at about 2.30PM I get a sharp dip in speed - have assumed all the kids getting home from school) but right now streaming in HD with no buffering. I closed the Afrihost connection/account and will from now on use Afrigreen exclusively. Things are, at last, really looking up. (I hope management rewards staff like Jaydy as they are the real people who make the company great).
Everything is now running just great - My download speed on Afrigreen is 8.75Mbps (10Mbps line in CapeTown area) and has been running at well over 8 for the past couple of hours. (Normally at about 2.30PM I get a sharp dip in speed - have assumed all the kids getting home from school) but right now streaming in HD with no buffering. I closed the Afrihost connection/account and will from now on use Afrigreen exclusively. Things are, at last, really looking up. (I hope management rewards staff like Jaydy as they are the real people who make the company great).
Is this a routing issue?
It gets lost after hop 9
Tracing route to www.ann7.com [209.203.57.58]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms www.routerlogin.com [192.168.0.200]
2 * * * Request timed out.
3 28 ms 27 ms 27 ms ipc-tx-a-access.afrihost.co.za [169.1.1.
4 27 ms 27 ms 26 ms ipc-rx-a-access.afrihost.co.za [169.1.1.
5 27 ms 27 ms 27 ms 41.170.79.236
6 27 ms 38 ms 26 ms vox.jb1.napafrica.net [196.46.25.146]
7 27 ms 28 ms 30 ms 41.193.119.21
8 28 ms 28 ms 28 ms 41.193.32.197
9 28 ms 27 ms 28 ms 41.193.32.134
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
International is fine and I can stream BBC World News but not the Local news Streams.
It gets lost after hop 9
Tracing route to www.ann7.com [209.203.57.58]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms www.routerlogin.com [192.168.0.200]
2 * * * Request timed out.
3 28 ms 27 ms 27 ms ipc-tx-a-access.afrihost.co.za [169.1.1.
4 27 ms 27 ms 26 ms ipc-rx-a-access.afrihost.co.za [169.1.1.
5 27 ms 27 ms 27 ms 41.170.79.236
6 27 ms 38 ms 26 ms vox.jb1.napafrica.net [196.46.25.146]
7 27 ms 28 ms 30 ms 41.193.119.21
8 28 ms 28 ms 28 ms 41.193.32.197
9 28 ms 27 ms 28 ms 41.193.32.134
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
International is fine and I can stream BBC World News but not the Local news Streams.
Johnatan56
Honorary Master
Looking at it, every time your hop to router spikes you get a corresponding spike in all subsequent.
Have swapped the cable/router yet?
- Joined
- Oct 9, 2014
- Messages
- 7,265
- Reaction score
- 6
The routing appears fine, the network routers and devices simply do not respond to ICMP requests after Hop 9. So the data is being sent to the correct place, you just don't get a response to your traceroute.
If it had not been set to a maximum of 30 hops it would still be tracing, it definitely got lost, unless you are saying more than 30 hops to a local South African host is normal?
It never actually connects when opened in a browser, the web page loads but the stream never starts.
Last edited:
- Joined
- Oct 9, 2014
- Messages
- 7,265
- Reaction score
- 6
Hmmm, we're not able to open the Stream on AfriGreen or regular Afrihost accounts. We're looking into this now.
EDIT: We can't get the stream to run on any of the standard browsers, nor with a SAIX-based test account.
Last edited:
- Status