Afrihost POC Network - Afrigreen Feedback

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Emissary_Of_Pain said:
Eventually but the net was so slow, that it was basically useless.


Feels like Afrigreen was supposed to be Afrihost's savior and yet, it is a curse because your service has not improved.
Click to expand...

The network is running really well. I know tests are a pain, but we need to all work together on this.
Personally, I've been loving Afrigreen. Seen great throughput, clocked 95GB in one day. Testing ;)

If you do see slow downs again, please grab some tests so we can see what's causing it.
 
AfriGuy said:
Were you able to authenticate with the Telkom guest account or a backup ISP when you saw issues here?
Click to expand...
I could authenticate - speeds were slow and crappy.
When trying to update virus definitions for ESS on my laptop, it took 20 minutes to download 12 mb and then just stopped and threw up an error message saying to check my network.
Same happened when trying to update skype.
I don't have a backup isp - I had test accounts with CW and WA but they don't seem to work anymore.

I switched my router off until 6 am this morning and nothing had improved.
The only thing that seems to be working is windows updates (thankfully) running at 3.2 mbps.

However pretty much everything else I tried this morning has been dog slow.

EDIT: I also got AfriGenie to recreate my port and reset my account last night in order to try improve things.
 
Last edited:
AfriGuy said:
Very odd that both of your accounts were down. Were you unable to authenticate or sync?
Click to expand...

I could authenticate but trying to do anything else was pretty useless. Some local pages like bidorbuy took 5-10 minutes to load. The only page that loaded at lightning speed was Afrihost Clientzone
 
Vorastra said:
Streaming on a site and YouTube were fine. Didn't try HTTP. So now we're back to non-functioning p2p like last week?
Click to expand...

I've just tested NNTP and torrents, both max out my line with Afrigreen.
Do you have any tests I can take a look at?
 
HP_Exarkun said:
I could authenticate but trying to do anything else was pretty useless. Some local pages like bidorbuy took 5-10 minutes to load. The only page that loaded at lightning speed was Afrihost Clientzone
Click to expand...

Can you run a few pings and traceroutes to affected sites please?
 
AfriGuy said:
I've just tested NNTP and torrents, both max out my line with Afrigreen.
Do you have any tests I can take a look at?
Click to expand...

This is what I find amazing, users report issues, and we are located all over the country, so its not exchanges, etc and the normal excuses. Then you guys run tests and its always no issues. Could we have the logon details of the network you are using, because it seems like its not what we are able to use?
 
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PurSpyk!! said:
This is what I find amazing, user report issues, and we are located all over the country, so its not exchanges, etc and the normal excuses. Then you guys run tests and its always no issues. Could we have the logon details of the network you are using, because it seems like its not what we are able to use?
Click to expand...
^ This
 
AfriGuy said:
Can you run a few pings and traceroutes to affected sites please?
Click to expand...

Here is traceroutes yesterday to Blizzard when the latency was horrible
Will have to rest this afternoon when I am back home
Tracert from afrigreen
Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.200
2 * * * Request timed out.
3 12 ms 12 ms 12 ms 41.170.79.229
4 9 ms 8 ms 8 ms 41.170.79.230
5 8 ms 7 ms 8 ms 41.170.79.236
6 9 ms 9 ms 8 ms 41.160.2.33
7 9 ms 8 ms 8 ms ix-0-3-0-0.tcore1.JSO-Johannesburg.as6453.net [216.6.55.37]
8 209 ms 245 ms 216 ms if-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
9 279 ms 161 ms 161 ms if-1-0-0-3.core2.PV9-Lisbon.as6453.net [195.219.214.34]
10 212 ms 215 ms 213 ms if-0-0-0-2000.tcore1.PV9-Lisbon.as6453.net [80.231.158.1]
11 187 ms 216 ms 185 ms if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
12 188 ms 188 ms 190 ms if-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
13 199 ms 208 ms 211 ms if-15-2.tcore2.LDN-London.as6453.net [80.231.131.118]
14 184 ms 184 ms 186 ms ldn-b5-link.telia.net [62.115.9.173]
15 188 ms 205 ms 188 ms ldn-bb2-link.telia.net [213.155.132.196]
16 188 ms 188 ms 187 ms adm-bb4-link.telia.net [213.155.136.87]
17 193 ms 188 ms 193 ms adm-b2-link.telia.net [62.115.141.9]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Tracert Afrihost normal
Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.200
2 * * * Request timed out.
3 50 ms 98 ms 8 ms 41.181.178.18
4 17 ms 9 ms 13 ms ipc-recieve-jh-2a.za.mtnbusiness.net [41.181.178.17]
5 18 ms 18 ms 14 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
6 27 ms 26 ms 26 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.180.4]
7 178 ms 177 ms 173 ms 41.181.180.10
8 75 ms 76 ms 84 ms el-mse-2.za--pe-cr-1.za.mtnns.net [196.44.31.67]
9 186 ms 230 ms 198 ms 196.44.29.53
10 173 ms 237 ms 173 ms caxtn-indust-1--jp-ad-1-a.mtnns.net [209.212.98.30]
11 201 ms 198 ms 200 ms 212.187.195.161
12 201 ms 195 ms 187 ms ae-123-3509.edge5.London1.Level3.net [4.69.166.33]
13 193 ms 191 ms 199 ms ae-123-3509.edge5.London1.Level3.net [4.69.166.33]
14 211 ms 209 ms 211 ms ldn-b5-link.telia.net [213.248.96.37]
15 194 ms 200 ms 197 ms ldn-bb2-link.telia.net [62.115.114.176]
16 203 ms 220 ms 204 ms adm-bb4-link.telia.net [213.155.136.83]
17 205 ms 206 ms 182 ms adm-b2-link.telia.net [213.155.137.177]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Tracert Mweb 1 Gig account
Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

1 * * * Request timed out.
2 8 ms 8 ms 8 ms 197-80-96-161.jhb.mweb.co.za [197.80.96.161]
3 7 ms 7 ms 7 ms 197-80-96-162.jhb.mweb.co.za [197.80.96.162]
4 26 ms 7 ms 7 ms vl92.vic-hscore-2.optinet.net [197.80.2.2]
5 193 ms 195 ms 191 ms 12.te0-7-0-2.vic-p-2.optinet.net [197.80.5.242]
6 189 ms 187 ms 187 ms s1-po0-3-2-0.thd-p-1.optinet.net [197.80.5.9]
7 192 ms 194 ms 191 ms be-3-779-thd-up-1.optinet.net [176.67.177.227]
8 190 ms 198 ms 237 ms ldn-b5-link.telia.net [62.115.13.13]
9 209 ms 233 ms 184 ms ldn-bb2-link.telia.net [80.91.246.114]
10 203 ms 188 ms 207 ms adm-bb4-link.telia.net [62.115.136.194]
11 190 ms 196 ms 189 ms adm-b2-link.telia.net [62.115.141.23]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
 
Last Result:
Download Speed: 2235 kbps (279.4 KB/sec transfer rate)
Upload Speed: 418 kbps (52.3 KB/sec transfer rate)
Latency: 37 ms
Tue Sep 29 2015 09:05:21 GMT+0200 (SAST)

I live in a small area. Most people are at work and it isn't school holidays yet so hence not a peak period in my area so why the crappy speed test result?
 
AfriGuy said:
Thanks.
Click to expand...

Torrents are back up again. I'll check it out tonight since this happens only at night. Hopefully it doesn't go to crap again like last week.
Just to confirm for tonight. If I test with just changing to various accounts (waiting ~5 minutes for each) and posting the results, will that be enough?
 
tracert www.afrihost.com

Tracing route to www.afrihost.com [41.181.185.18]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 18 ms 18 ms 21 ms 169-0-36-1.ip.afrihost.co.za [169.0.36.1]
3 32 ms 57 ms 27 ms 169-1-1-250.ip.afrihost.co.za [169.1.1.250]
4 33 ms 21 ms 21 ms 41.170.79.236
5 27 ms 58 ms * 41.160.2.33
6 26 ms 27 ms 138 ms mtnns-2.jinx.net.za [196.223.14.31]
7 117 ms 29 ms 32 ms jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]
8 26 ms 30 ms 25 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.217]
9 33 ms 25 ms 27 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18]

Trace complete.

tracert us.playstation.com

Tracing route to a1843.b.akamai.net [41.193.163.40]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 20 ms 19 ms 19 ms 169-0-36-1.ip.afrihost.co.za [169.0.36.1]
3 86 ms 43 ms 32 ms 169-1-1-250.ip.afrihost.co.za [169.1.1.250]
4 28 ms 56 ms 21 ms 41.170.79.236
5 26 ms 28 ms 33 ms akamai.jb1.napafrica.net [196.46.25.212]
6 32 ms * * 41.193.163.40
7 22 ms 26 ms 21 ms 41.193.163.40

Trace complete.

tracert www.yahoo.co.uk

Tracing route to src.g03.yahoodns.net [77.238.184.150]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.0.1
2 19 ms 21 ms 19 ms 169-0-36-1.ip.afrihost.co.za [169.0.36.1]
3 32 ms 27 ms 27 ms 169-1-1-250.ip.afrihost.co.za [169.1.1.250]
4 22 ms 22 ms 24 ms 41.170.79.236
5 29 ms 23 ms 23 ms 41.160.2.33
6 72 ms 22 ms 20 ms ix-0-3-0-0.tcore1.JSO-Johannesburg.as6453.net [216.6.55.37]
7 199 ms 205 ms 201 ms if-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
8 241 ms 169 ms 163 ms if-0-1-1.core2.PV9-Lisbon.as6453.net [41.206.164.65]
9 205 ms 197 ms 199 ms if-0-0-0-2000.tcore1.PV9-Lisbon.as6453.net [80.231.158.1]
10 206 ms 196 ms 206 ms if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
11 210 ms 203 ms 200 ms if-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
12 211 ms 200 ms 207 ms if-2-2.tcore1.L78-London.as6453.net [80.231.131.2]
13 207 ms 199 ms 208 ms if-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
14 196 ms 203 ms 199 ms 195.219.83.102
15 213 ms 204 ms 214 ms ae-226-3602.edge5.Amsterdam1.Level3.net [4.69.162.150]
16 218 ms 202 ms 204 ms YAHOO-INC.edge5.Amsterdam1.Level3.net [212.72.41.58]
17 219 ms 216 ms 246 ms ae-5.pat1.iry.yahoo.com [216.115.104.64]
18 226 ms 222 ms 216 ms ae-2.msr1.ir2.yahoo.com [66.196.65.157]
19 234 ms 222 ms 230 ms UNKNOWN-77-238-186-X.yahoo.com [77.238.186.47]
20 216 ms 232 ms 216 ms w2.src.vip.ir2.yahoo.com [77.238.184.150]

Trace complete.

Notice the decent 2nd hop....... You guys once said that usually anything above 30ms on the 2nd hop indicates congestion.
Well none of the 2nd hops are above 30ms - most below 20ms. So based on what you said, there isn't congestion at the moment.
So why the crappy speeds? Why the crappy speedtest result as shown in post 4331?
And yes, I know we have had numerous discussions and yes I know there is an issue at the exchange causing congestion during PEAK times.
This is not PEAK time in my area and as the tracerts show, my exchange seems to be fine at the moment.
If you want anything else from me let me know.
 
PurSpyk!! said:
This is what I find amazing, users report issues, and we are located all over the country, so its not exchanges, etc and the normal excuses. Then you guys run tests and its always no issues. Could we have the logon details of the network you are using, because it seems like its not what we are able to use?
Click to expand...

I have exactly the same details as you guys, it's a standard 10Mbps business account.
I'm just posting my experience, we've got people setup in CPT (that's me), in Durbs and obviously JHB. So trends are definitely spotted from our end.

Either way, we need to look at tests and have as much info passed onto the network team. Without that, and without you guys there isn't a bunch we can do.
Good examples of tests we're looking for are on post #3 of this thread.
 
HP_Exarkun said:
Here is traceroutes yesterday to Blizzard when the latency was horrible
Will have to rest this afternoon when I am back home
Tracert from afrigreen
Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

-snip.
Click to expand...

Hhmm, thanks. Will have this passed on.
No latency here to talk of, so not sure how/ why in-game latency is reporting so high.
 
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