Afrihost POP3 mail server errors

DeSLAM

DeSLAM

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Has your mail server been hacked> Reports an internal error on POP3 accounts. And the server response text is in Cyrillic language?


Task '[email protected] - Sending' reported error (0x800CCC6A) : 'Your outgoing (SMTP) email server has reported an internal error.

If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

The server responded: Cyrillic text'
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DeSLAM said:
Has your mail server been hacked> Reports an internal error on POP3 accounts. And the server response text is in Cyrillic language?
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Hi.

Did you make any changes before this issue happened?
What is the SMTP port used?
 
No, spent about 30 minutes with a junior support consultant on whatsapp who could not solve the issue.

But the error clearly states an internal server error on your side.
 
DeSLAM said:
No, spent about 30 minutes with a junior support consultant on whatsapp who could not solve the issue.

But the error clearly states an internal server error on your side.
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Please share the domain name on private message.
 
Port 110 in and 25 out, and thats where it started - was then given other port numbers - that obviously did not work either.

Then back to 110 in and 25 out...

I don't host domains with AH, only have fibre with you and my original ADSL email account.

Webmail login works fine - so its a POP3 protocall error on your server.

And all of it worked fine last week.

And why is your server responding with Cyrillic/Chinese? text? have you been hacked?
 
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DeSLAM said:
Port 110 in and 25 out, and thats where it started - was then given other port numbers - that obviously did not work either.

Then back to 110 in and 25 out...

I don't host domains with AH, only have fibre with you and my original ADSL email account.

Webmail login works fine - so its a POP3 protocall error on your server.

And all of it worked fine last week.
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Noted, please share the ADSL email
 
deliberate... obviously its co.za as I'm a Afrihost client, and AH email addies don't end in .com. ;)
 
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DeSLAM said:
deliberate... obviously its co.za as I'm a Afrihost client, and your emails don't end in .com. ;)
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You deliberately used @afrihost.vo.za instead of afrihost.co.za? The vo.za is the typo I was referring to from your post.
 
I know. The actual account (as opposed to an alias) is not setup as vo.za but as co.za
;)

Afrigirl has the correct email via PM.

I understand that the same issue is happening with Axxess ISP clients.
 
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