Afrihost problem

[Quasimodo]

From just after 10pm tonight, I could no longer access the internet using my Afrihost account. At first I thought it was a physical problem with the line, but when I changed to my Axxess account, I had no problem connecting and likewise with my TelkomInternet account. I have tried changing back to Afrihost twice since then, with out any luck.

My ADSL router simply won't connect with my logon credentials. I have checked my account details, and there is available bandwidth and the account is still active.

Anyone else having problems?

PS: 10 pm seems to be the bewitching hour!! Every night, without fail, my bandwidth goes off for about 5 - 10 minutes. Something to do with Afrihost accounting procedures, I guess.

 

[thealien]

I had the same issue. Got a few disconnects. Woke up this morning and it was hard down.

I login to the same account from the office...office was also down. Logged into Webafrica and was perfect.

No info on their website. Nothing.

I did notice that from webafrica that www.afrihost.com was down, and so was support.afrihost.com, but I could hit their support desk using the IP of support.afrihost.com.

Maybe some type of DNS related issues...

 

[Quasimodo]

Apparently the issue had to do with their radius server.

I contacted them yesterday and they fixed the problem for me within the hour.

 

[Tweak]

nice to know they resolve problems so quickly, I'm advising our company to switch to afrihost for hosting purposes.