Afrihost - Pure Fibre Feedback Thread Part 2

@AfriNatic @Afrigirl
Metrofibre suddenly down in Centurion. We have a major power outage since 12 but internet went down suddenly. Only Power and Ethernet lights on on ONT. Any info?
 
I'm not seeing an outage for Glenvista :unsure:
I’m in the same area and having issues since last week. Random drops throughout the day that last 10 seconds and picks up after. Winchester also having issues as I drop connection at the exact same time as a friend
 
Morning.

Services were restored last night at 23:00. Please restart the router and confirm.
Thanx @Afrigirl
Will have to leave that for a while until I get home and fire up the inverter.
Power still out in our area (with the obligatory - "cant fix as the striking workers are preventing repairs!")
 
My fibre has not been working for two days and Service Light is off on ONT. I reported the fault by phone in the morning on 14th August 2023 but never received and ticket so reported it online. I revived an email this morning saying it has been fixed but it is not fixed on my side. I phoned this morning and he could not explain why Service Light is off.

Ticket: XPA-286-95113

NWI-18068

Should I create a new ticket? Why is it taking so long?
@AfriGuy
@Afrigirl
 
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My fibre has not been working for two days and Service Light is off on ONT. I reported the fault by phone in the morning on 14th August 2023 but never received and ticket so reported it online. I revived an email this morning saying it has been fixed but it is not fixed on my side. I phoned this morning and he could not explain why Service Light is off.

Ticket: XPA-286-95113

NWI-18068

Should I create a new ticket? Why is it taking so long?
@AfriGuy
@Afrigirl
It is fixed now thank you
 
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