Afrihost - Pure Fibre Feedback Thread Part 2

Afrigirl said:
Hi.

I have logged a fault with Frogfoot, ref #1669016
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Hi @Afrigirl,

There is a planned maintenance in our complex on frogfoot's status page (Somerset Lakes). I only saw this after my post when I looked through frogfoot's status page.

FRG4896876 [Edit: https://www.frogfoot.co.za/network-status --> under, maintenance, in progress, cape town]

So I guess that is fine. My partner teaches classes online and I hope it is less spotty when she starts at 16:00, but we have taken steps to inform her students. Seems only for the day. I suppose you can close the fault as we know why it is happening.
 
Connection dropping repeatedly & 80ms+ to afrihost.com, Metrofibre PE.

MkrPMVj[1].png
 
Afrigirl said:
Hi @frost717 have you experienced this before apart from today?
We are aware of MFN PE issues and we are working on a solution. There is a troubleshooting session scheduled between us, metrofibre and our upstream provider.
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Some time last night as well, unsure of the time, I would estimate at around 11PM-ish

Either way thanks for letting me know, hopefully it's solved soon!
 
frost717 said:
Some time last night as well, unsure of the time, I would estimate at around 11PM-ish

Either way thanks for letting me know, hopefully it's solved soon!
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It looks like an outage. We have put up a notice, and SMSes are being sent out to the affected clients. Might not be related to the issues that currently being investigated with some clients in PE
 
What FNO are you on? I'm on MFN and everything seems fine
 
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