Afrihost - Pure Fibre Feedback Thread Part 2

[Joka69]

I think we're back

Did you have to restart?

 

[Pho3nix]

Did you have to restart?

Nah; just came back at 8:46 it seems

 

[Joka69]

Nah; just came back at 8:46 it seems

Mine is still down, Afrihost support says it looks like the Fibre line is down so they logged with Vuma

 

[Afrigirl]

Mine is still down, Afrihost support says it looks like the Fibre line is down so they logged with Vuma

Hi.

Has the service been restored?

 

[LordPhoenix_ZA]

Anyone else notice very slow image load on Twitter/X.

Switch to Vodacom as a test. Loads quick. Back to WiFi (Vuma/Afrihost) it’s slow.

Dunno if it’s cache/routing/dns.

 

[Soul Assassin]

Anyone else notice very slow image load on Twitter/X.

Switch to Vodacom as a test. Loads quick. Back to WiFi (Vuma/Afrihost) it’s slow.

Dunno if it’s cache/routing/dns.

Same thing.

 

[Pho3nix]

Anyone else notice very slow image load on Twitter/X.

Switch to Vodacom as a test. Loads quick. Back to WiFi (Vuma/Afrihost) it’s slow.

Dunno if it’s cache/routing/dns.

Same issue

 

[Afrigirl]

Same thing.

Hi.

Please share ping plotter or tracert results to X @LordPhoenix_ZA @Pho3nix

 

[Soul Assassin]

Hi.

Please share ping plotter or tracert results to X @LordPhoenix_ZA @Pho3nix

It's back to normal now:

 

[Afrigirl]

It's back to normal now:

View attachment 1837437

Thank you. Seems like an occurring issue during peak time. We will monitor.

 

[Pho3nix]

Hi.

Please share ping plotter or tracert results to X @LordPhoenix_ZA @Pho3nix

Will share when I see it occurring. It’s more sporadic as it does this during the day at time also

 

[William1102]

Having really bad throughput downloading via epic games which is usually served via local caches , getting. 30mb on a 100mb line and via cloudflare warp getting 80-90mbps

Speed test without warp is full speed

No warp:



Warp:

 

[Afrigirl]

Having really bad throughput downloading via epic games which is usually served via local caches , getting. 30mb on a 100mb line and via cloudflare warp getting 80-90mbps

Speed test without warp is full speed

No warp:


View attachment 1838573
Warp:

View attachment 1838575

Hi.

Are you still experiencing issues?

 

[William1102]

Hi.

Are you still experiencing issues?

Yes Afrigirl , Downloading the new fortnite update is doing 25mb on a 100mnb line but switching to warp maxes my line out

 

[GoneWithTheWindows]

Hi All
In your experience how long does a line speed upgrade generally take with AH?

 

[MakoPC]

Hi All
In your experience how long does a line speed upgrade generally take with AH?

It shouldn't take long, when you request a line speed upgrade it is usually done via the api to the FNO, usually the FNO that takes the longest, when did you request the upgrade and from what speed were you at and what speed you going to?

 

[Afrigirl]

Hi All
In your experience how long does a line speed upgrade generally take with AH?

Hi.

With your service is different, because the address was not loaded correctly to the order portal. The address has been loaded correctly but the service change request has to be done manually by Vumatel. I will follow up with them.

 

[Rayne]

Anyone else having issues with Reddit vids not loading since yesterday afternoon?

Rebooted 3 times and still having issues with Reddit.

 

[ronnie_94]

Anyone else having issues with Reddit vids not loading since yesterday afternoon?

Rebooted 3 times and still having issues with Reddit.

All good my side.

 

[mclombaard]

What is going on with the insane slow download speed from Epic and Microsoft store? Fortnite updates downloads extremly slow on 500mb line. Is this a afrihost issue?
@Afrigirl