Afrihost - Pure Fibre Feedback Thread Part 2

[Afrigirl]

Still off this side.

Please reboot.

 

[MDE]

Please reboot.

Have done a few times already.

 

[Afrigirl]

Have done a few times already.

Checking, it looks like there is a backlog for DHCP leases.

 

[Afrigirl]

@MDE we are reaching out to Octotel to check with them.

 

[Kwerty]

It has been allocated.

Amazing. Thank you!

 

[defsec]

@MDE we are reaching out to Octotel to check with them.

Still down on Frogfoot as well. Rebooted ~30 mins ago.

 

[Afrigirl]

Still down on Frogfoot as well. Rebooted ~30 mins ago.

Checking.

 

[Hush9300]

And now everything is down for me. Router light is red now.

 

[Afrigirl]

And now everything is down for me. Router light is red now.

Which FNO?

 

[Hush9300]

Which FNO?

Evotel

 

[Afrigirl]

Still down on Frogfoot as well. Rebooted ~30 mins ago.

Please check if you can ping your GW IP.

 

[Afrigirl]

Evotel

please check now.

 

[Hush9300]

please check now.

Still off.

 

[Afrigirl]

Still off.

Please check directly from the ONT and advise.
Please get ipconfig.

 

[Hush9300]

Please check directly from the ONT and advise.
Please get ipconfig.

Ma’am, you’re talking like I’m supposed to know what that is. The ONT is fine. Everything is green. It’s only the router that is red.

 

[Afrigirl]

Ma’am, you’re talking like I’m supposed to know what that is. The ONT is fine. Everything is green. It’s only the router that is red.

We are trying to determine whether you are receiving an IP address from the ONT.
I will send a DM with the instructions.

 

[EsEs]

Also still down with evotel, rebooted a few times.

 

[Afrigirl]

We are checking the affected Evotel clients, we'll advise shortly.

 

[Afrigirl]

The issue has been found, and it has been fixed.
Please reboot and advise @defsec @EsEs @Hush9300

 

[itmekrokodil]

Still can’t get a DHCP address in Tableview @Afrigirl. Octotel.

A direct connection to the ONT returns an APIPA address.