There will likely be downtime but that is something that you would need to ask Home-Connect.
We submit cancellations to Fogfoot via API automatically.
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Afrihost - Pure Fibre Feedback Thread
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There will likely be downtime but that is something that you would need to ask Home-Connect.
We submit cancellations to Fogfoot via API automatically.
William1102
Expert Member
YouTube has poor performance today , on a 100/100 line not even get 10% of that via YouTube speed test is fine
Streaming via Ethernet so no Wi-Fi issues involved
Streaming via Ethernet so no Wi-Fi issues involved
A_peculiar_square
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I was just about to come post about the same thing. Using a 200/100 line, and I've been running into quite a few issues with youtube as of late. Speedtest results show everything is running at full capacity - the problem seems to be confined to youtube.
Not seeing a general issue or notice.
Can you drop me your email so I can log a fault for you?
minkukel
Expert Member
Nothing on my side. I'm connecting to Doornkloof exchange.
Pm on its way.
I'm in Rooihuiskraal North
I spoke to the noc manager. He said a fix was applied to remedy the issue. Let me follow up on this.
hehe.. nope
justin6282
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@AfriNatic line very bad today. Sent you a mail...
I have forwared all the info you sent through on the same ticket ref [FF #1402999] @Frogfoot Fibre hasn't responded to the ticket yet. I will keep following up on this for you.
charlieharper
Expert Member
Forgot to update |
Technician came out 9am the next morning and we were up and running again within 40mins.
Great service by Openserve.
He said Openserve will determine based on the assessment if they are going send us a bill, but haven't heard anything from them yet.
Got a call from a tech working on the exchange reseting/updating the port/profile and said it will come into effect in 30mins. If not the then he will have to send out the cable department to have a look. So seeing that the call was about a hour ago I guess I'll have to wait for the cable department whenever they pitch up, which will probably be tomorrow only
Got a call from a tech working on the exchange reseting/updating the port/profile and said it will come into effect in 30mins. If not the then he will have to send out the cable department to have a look. So seeing that the call was about a hour ago I guess I'll have to wait for the cable department whenever they pitch up, which will probably be tomorrow only
Does anybody have a contact or number I can use to try and find out and speed up this issue. I'm getting no joy phoning Openserve or on my support ticket logged thru the Afrihost app.
just log a ticket again and again.. afrihost closes tickets after few hours. only way to try get anything resolved is log ticket (via whatsapp), spam twitter, if you not fixed in few hours, do it again and again
I don' tknow how many tickets ive logged the last month, all just get closed as resovolved without even contacting me.
think I have 2 logged this week, both closed without even asking me if issue fixed.
Packet-Kollector
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So I've no idea whats going on, but I'll get these TOTAL loss of connection moments about 3-4 times an hour.
My connection will totally just lock up and die for between 20-60 seconds.
I went out and got a new router thinking it was that, and its absolutely not.
I can log into this one and if I run a persistant traceroute, it seems like I am toally isolated from the internet when this happens, no drops on the way and drops from the first internet hop.
Know of anything that the fools in Octotel CPT are doing or anything @AfriNatic ?
Adding to that, I did a traffic capture (tcpdump) and I found that there was a TON of other nonsense traffic hitting my link. wireshark seems to think its around 1mbps of random unicast traffic between various devices (DLink. etc) and an Arista, which I guess is a gateway somewhere down here.
I've got a 100mb link so the 1mbps of trash traffic doesnt bother me, but if something goes wrong and that spikes, its likely why I'm dead in the water.
My connection will totally just lock up and die for between 20-60 seconds.
I went out and got a new router thinking it was that, and its absolutely not.
I can log into this one and if I run a persistant traceroute, it seems like I am toally isolated from the internet when this happens, no drops on the way and drops from the first internet hop.
Know of anything that the fools in Octotel CPT are doing or anything @AfriNatic ?
Adding to that, I did a traffic capture (tcpdump) and I found that there was a TON of other nonsense traffic hitting my link. wireshark seems to think its around 1mbps of random unicast traffic between various devices (DLink. etc) and an Arista, which I guess is a gateway somewhere down here.
I've got a 100mb link so the 1mbps of trash traffic doesnt bother me, but if something goes wrong and that spikes, its likely why I'm dead in the water.
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