Afrihost service pathetic

C

CARBONX2

Member
Joined
Sep 2, 2013
Messages
23
Reaction score
5
I don't know how Afrihost manages to get a high rating, the service is pathetic. They cancelled my service over 2 months ago 'by mistake', it took them over 3 days to get me back online. Gian didn't respond to emails or social media, I only got a response when I called him out in another thread. Someone phoned me from Afrihost and promised me a free month for all my hassles and money I had to spend on LTE. Guess what, 2 months later and still no free month. When I phoned and emailed a few weeks ago, I got passed between departments, eventually got an email on 4 July saying they will escalate to the correct department. I'm still waiting.
 
CARBONX2 said:
I don't know how Afrihost manages to get a high rating, the service is pathetic. They cancelled my service over 2 months ago 'by mistake', it took them over 3 days to get me back online. Gian didn't respond to emails or social media, I only got a response when I called him out in another thread. Someone phoned me from Afrihost and promised me a free month for all my hassles and money I had to spend on LTE. Guess what, 2 months later and still no free month. When I phoned and emailed a few weeks ago, I got passed between departments, eventually got an email on 4 July saying they will escalate to the correct department. I'm still waiting.
Click to expand...
Hi.

May I please have the ticket ID.
 
CARBONX2 said:
I don't know how Afrihost manages to get a high rating, the service is pathetic. They cancelled my service over 2 months ago 'by mistake', it took them over 3 days to get me back online. Gian didn't respond to emails or social media, I only got a response when I called him out in another thread. Someone phoned me from Afrihost and promised me a free month for all my hassles and money I had to spend on LTE. Guess what, 2 months later and still no free month. When I phoned and emailed a few weeks ago, I got passed between departments, eventually got an email on 4 July saying they will escalate to the correct department. I'm still waiting.
Click to expand...
# toobigtocare
 
CARBONX2 said:
I don't know how Afrihost manages to get a high rating, the service is pathetic. They cancelled my service over 2 months ago 'by mistake', it took them over 3 days to get me back online. Gian didn't respond to emails or social media, I only got a response when I called him out in another thread. Someone phoned me from Afrihost and promised me a free month for all my hassles and money I had to spend on LTE. Guess what, 2 months later and still no free month. When I phoned and emailed a few weeks ago, I got passed between departments, eventually got an email on 4 July saying they will escalate to the correct department. I'm still waiting.
Click to expand...
Vote with your wallet - they don't deserve your business.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter