afri host

  1. anrimagerman

    Exhausted by Afrihost

    I recently cancelled my service with Vox because it was becoming too expensive. Couldn't find anything really cheap but decided to go with Afrihost. Vox indicated that the line was released. Vuma indicated that a forced circuit can switch our line. Lots of back and forth for 2 weeks on...
  2. C

    Afrihost service pathetic

    I don't know how Afrihost manages to get a high rating, the service is pathetic. They cancelled my service over 2 months ago 'by mistake', it took them over 3 days to get me back online. Gian didn't respond to emails or social media, I only got a response when I called him out in another thread...
  3. dariusbotha5

    Anti-consumerism from Afrihost?

    Hi everyone, I wanted to switch ISPs and came across the particular deal on Afrihost's website https://www.afrihost.com/deals After going through the signup process for a 50 Mbps package, the router however only has been discounted R1000 instead of being free. I phoned the sales and support...
  4. C

    Premises Creation - Ordered 4/4/24

    @Afrigirl @AfriGuy As per your previous posts on mybroadband and Facebook, a second fibre installation on the same property requires the address to be modified by adding a letter to the house/apartment number. The installation would be regarded as "new", and the premises creation would take...
  5. Virus91

    Afrihost slow internet speed

    Every 2 - 3 months, we sit with the same issue, between certian times of the day, our network seems to be congested, the line speed drops to 7Mb keeping in mind i am paying for a 500mb line, the fastest one available to me, this has been for 6 days we have been complaining, only to recieve an...
  6. JollyFerret

    Which ISP is the best between Rocket Net, AfriHost, and Cool Ideas in 2024?

    I'm currently in the market for an ISP at my new place, which is under MetroFibre. I've been reading that AfriHost and Cool Ideas have been consistently ranked as the Top 2 SA ISPs over the last couple of years, which is why they're on my short list. RocketNet is my current ISP. When I reached...
  7. Afrigirl

    2024 Leave

    Hi All. Please note that I will be on leave from the 12th of February till the 01st of March 2024. @AfriGuy will be online to assist. If you have any urgent queries, please get in touch via WhatsApp, call, or email. [email protected] or [email protected] WhatsApp: 0718835005 Call...
  8. ineedfibreasap

    don't know my ISP and no one can help me PLS HELP :(

    so moved into my flat almost 2 years ago and when I moved in, I was told that there was fibre available to all units, so we have a fibre box installed and everything through Vumatel. However, I'm assuming the previous tenants had fibre based on the fact that when I tried to order fibre though...
  9. K

    afrihost line down dawnview

    Afrihost line is down, could be weather but would like to know more. everything green on router.
  10. GTIsean

    Existing customer - line installation question

    Hi all Trust this finds everyone well. I have received previous positive feedback from Afrinatic regarding line problems I've had previously, however I am buying a house that belonged to old people and they didnt have fibre installed previously. I can see the grey fibre box up against the...
  11. K

    Afrihost Fibre Down - HELP PLEASE

    Good day, Fiber has been down for the past hour, i’ve restarted multiple times. Nothings working. I’ve also had a problem for the past month, every 30 minutes I only get 1mb/s for 5 minutes which is also very irritating.
  12. K

    Afrihost Fibre Down - Help Please

    Hello, my Afrihost Fibre is down at the moment. I’ve hard reset it 3 times now, but still nothing. Don’t know if it has to do with Loadshedding, if anyone can just give me some clarity on the situation please.
  13. BamboozledAttorney

    Webafrica's confusing strategy... that still works

    So, we know Webafrica is struggling to keep-up in regard to responding to customer queries (they don't have a helpline, everything occurs on Whatsapp business). They're encountering a big churn risk (customers moving away from them and going to a different ISP is happening more and more, and I...
  14. M

    device not detecting home router but detecting others

    Hi all I hope the tech gurus get to this one. One of the laptops at home is not detecting home wifi router but is detecting all others. The router is detected by multiple other phones and another laptop as well - so I don't think the issue is with the router. Not sure if this adds value...
  15. R

    Afrihost or Axxess?

    Hi there! I am very interested in an F-LTE Uncapped package and have narrowed my results down to Afrihost or Axxess. I am currently on an R850 p/m package with Herotel that is 8mbps Uncapped and want something faster. I was first interested in Supersonic, but that was short-lived as a support...
  16. K

    Need Help, Fibre Down

    Fibre went down this morning, need help please.
  17. K

    Fibre not working

    No Internet this morning. Need help please.
  18. A

    AFRIHOST - Line Speed Upgrade

    Morning All, Just wanted to check how long it usually takes for a line speed upgrade to be done. I see on the website it's supposed to be almost immediate.
  19. J

    Terrible service on Frogfoot/Afrihost

    We were experiencing constant packet loss and interruptions in the connection with on a fiber line on Frogfoot, then eventually the connection cut out completely. The fiber line technicians came after a few days and said our line is good but the ONT is broken. It has since been a week of trying...
  20. BamboozledAttorney

    The best and cheapest ISP packages via Vumatel

    Currently, I am in a position where I can't just change ISPs from one provider to another, but I feel like I just have to bite the bullet and change. That being said, I am certain everyone knows the stubbornness of Vumatel refusing to follow Openserve and Frogfoot's example by allowing other...
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