afrihost & mybroadband

  1. GazShell

    Afrihost + Vumatel IPv6 (DHCPv6-PD) not working on Cudy WR3000

    Hi everyone, I’m hoping someone from Afrihost or Vumatel networking can help me clarify an IPv6 issue on my fibre line. Setup: ISP: Afrihost FNO: Vumatel Infrastructure appears to be GPON/IPoE (DHCP-based) Router: Cudy WR3000 IPv4 works perfectly I’ve enabled IPv6 on the router using...
  3. W

    Intermittent packet loss

    Good day For the past two months I'm having intermittent packet loss between 7pm and 9pm daily. Numerous tickets logged with Afrihost and Vuma and being told everytime the line is refreshed it will work but same problem persists. New ONT was installed by Vuma on Monday 11 May 2026 but still...
    • Wilhelmc
    • Thread
    • @vumatel afrihost afrihost & mybroadband vuma connection issues vuma customer service help! vuma reach vumafibreline vumatel vumatel broken fibre vumatelreach
    • Replies: 78
    • Forum: Fibre Networks
  4. M

    Formal Complaint: Repeated Email Deletions Resulting in Loss of R1,000,000 Contract – Request for Immediate Account Migration

    Formal Complaint: Repeated Email Deletions Resulting in Loss of R1,000,000 Contract – Request for Immediate Account Migration Dear Afrihost Leadership Team, I am writing to formally lodge a serious complaint regarding repeated incidents of email deletion on my Afrihost-hosted email account...
  5. philennaidu

    How to enable disabled LAN ports in Afrihost router

    Hello. I have a fully functioning internet and wifi setup at home on the Afrihost Openserve Fibre 100Mbps Plan. All is good. I just need to connect a second wifi router to reach into the main bedroom because the wifi extender we have been using is no longer good enough. I have bought a second...
    • philennaidu
    • Thread
    • afrihost afrihost & mybroadband huawei router router configuration problem router disabled ports
    • Replies: 47
    • Forum: Afrihost Support Forum
  6. C

    Afrihost service pathetic

    I don't know how Afrihost manages to get a high rating, the service is pathetic. They cancelled my service over 2 months ago 'by mistake', it took them over 3 days to get me back online. Gian didn't respond to emails or social media, I only got a response when I called him out in another thread...
  7. Virus91

    Afrihost slow internet speed

    Every 2 - 3 months, we sit with the same issue, between certian times of the day, our network seems to be congested, the line speed drops to 7Mb keeping in mind i am paying for a 500mb line, the fastest one available to me, this has been for 6 days we have been complaining, only to recieve an...
  8. Virus91

    Afrihost client service issues

    Currently pay for a 500MB line with afrihost, every 2 - 3 months we sit with the same issue, for around 7 - 14 days untill afrihost decide to fix this issue - Context - Every time this issue persists (been 6 days now) our internet between the times of around 5:30pm - 12pm are slow, to the...
    • Virus91
    • Thread
    • afrihost afrihost & mybroadband afrihostclientservices afrihostslowpoorservice slowfibre
    • Replies: 55
    • Forum: Fibre Networks
  9. A

    Afrihost believe the complaints

    Mr V from AfriHost, I highly doubt that you will even be likely to take the time to read or consider this communication to AfriHost. Your management staff, secretary and all lower level employees have all tried their best not to respond to my calls, give false and incorrect information, make...
  10. P

    Can't upgrade my internet

    I have been trying to upgrade my fibre connection for about 3 months now. There is no option in my client portal to do it. I spoke to support they can't do it because vumatel changed the network name in my area from mitchells fibre to vuma reach. I got the free boost to 40Mbps at the start of...
  11. T

    Afrihost Incompetence - Please help

    Hello , we recently moved and migrated our fibre line - our @openserve B number was released and I spent to hours with the consultant at afrihost to take ownership of the B number, all nice we had internet for 10 days and then Sunday we had none. i logged a call with Afrihost where they stated...
  12. T

    Afrihost terrible service and support

    I've been with afrihost since the first day they released fixed LTE data. This was the rain network. The first 2 years we amazing. The speeds were great. After roughly 2 years. The told me you package would now be halved into a peak and off peak data. I asked if I'd get the same service. They...
  13. Tim_vb

    Afrihost Fibre - international issues?

    it almost impossible to access google, youtube or my BB forums on metrofibre/Afrihost today. I had to switch to MTN to post this Anyone else having issues?
  14. J

    Afrihost's trying really hard!!!

    I am sitting here, can't sleep so I thought I would come and see What is / has happened thats worth reading on My Broadband as I find lot's to keep me busy. And low and behold I see Afrihost Support Form!!! Now i think to myself yet another 'Best ISP' support channel of the 99999 Million that...
  15. N

    Britelink / Fibrehoods fibre journey through hell

    So im not sure if i took all the fibre installation horror stories i had heard for granted before i embarked on my journey through hell in order to install fibre, but oh boy i should've. So the story starts with my back and front hassling and multiple account application and deletion with...
    • [email protected]
    • Thread
    • afrihost afrihost & mybroadband afrihost ; capetown; slow ; poor service britelink fibre fibrehoods terrible business
    • Replies: 6
    • Forum: Fibre Networks
  16. E

    Afrihost & Mybroadband - what is happening?

    :mad::mad::mad::mad:Afrihost & Mybroadband - what is happening?:mad::mad::mad: I guess I'm one of the biggest fans of MyBroadBand.co.za - waiting in the morning for the news updates and constantly recall post of service providers who don't perform. Never do you see anything negative about...
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