Afrihost Uncapped ADSL Feedback (Pt2)

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Okay - I'm not going to lie, Im noticing some weird stuff going on? Cant squeeze more than 200KBps out of my 10Meg line with No Shaping Applied?

Maybe its just temporary?
 
Speeds on news server are horrible 30KB/s on a 1MB line :(. Mweb was better! Time to move to Openweb I think.
 
Okay - all back to normal now! That was somewhat random

Steam:
xbvRD.jpg
 
Last edited:
oliverwww said:
My experience has been worse with Afrihost then with MWEB, that's when you know it's sad!..
Click to expand...

Really sorry to hear that. I understand that the shaping over the past few days hasn't been ideal but we are trying to make the situation work as best as possible. We need to shape in order to make sure realtime services are not impacted by the increased demand. I will be happy to look at your account if you private message me your username.
 
m.zakariyya.g said:
Afriman, I know it's not easy to just get more IPC, but that's what you have to do. If you're getting more customers that means more usage and more usage means you have to Upgrade your Capacity. Having barely 2 unshaped days in 3 weeks is ridiculous
Shaping on a weekend is just wrong.
Click to expand...

I'm really sorry for any troubles the shaping is causing. We have the capacity but we have to implement the shaping at some point- usually when the network is under pressure. We are trying to look at a long term solution.
 
oliverwww said:
First week, and 15gb on a 4mb package and this is what I get? http://www.speedtest.net/my-result/i/655729569 I am so disappointed! Time to move... I'm not even a excessive user, I watch Youtube and do email and download the occasional movie (two this month) and I get shaped? This is 75/75% imagine lower?..
Click to expand...

Your realtime services will not be affected by shaping. You should be able to watch YouTube and check your mails with no problem. As I said previously, I would be happy to have a look at your account. Just send me a private message.
 
Dade Murphy said:
It's been far too long. This shaping is getting ridiculous :mad:

I won't continue to support an ISP that delivers a service like this.

http://www.speedtest.net/my-result/3018115980
Click to expand...

Really sorry to hear you are unhappy with the shaping policy. We're trying our best to address the increased pressure on the network without impacting on realtime services. If you feel that anything is off with your account, I'd be happy to have a look.
 
Dade Murphy said:
Yeah the tweak my line function doesn't work at all for me, just gives an error. Tried contacting Afrihost about it and was told that the clientzone is in beta so not everything works.

My browsing is really slow and http downloads are around 15kb/s right now. I thought real-time speed is always at 100%?
Click to expand...

If your running downloads in the background, your speeds might be affected. I will be happy to look at your line. Just send me a private message.
 
vinodh said:
Here's my trace route:

1 192.168.1.1 (192.168.1.1) 1.619 ms 1.111 ms 21.633 ms
2 105-236-3-193-esr-lo.mtnbusiness.co.za (105.236.3.193) 6.561 ms 9.566 ms 6.745 ms
3 ipc-recieve-rb-4a.za.mtnbusiness.net (41.181.178.89) 11.281 ms 10.214 ms 9.423 ms
4 rb-dca-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.120) 10.208 ms
rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 11.240 ms 10.301 ms
5 jh-cr-1.za--rb-cr-2.za.mtnns.net (196.44.0.42) 11.605 ms 9.718 ms
jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 9.319 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 8.973 ms 12.240 ms 10.390 ms
7 72.14.194.74 (72.14.194.74) 11.633 ms 14.032 ms 10.626 ms
8 64.233.174.57 (64.233.174.57) 10.849 ms 12.690 ms 13.549 ms
9 jnb01s02-in-f24.1e100.net (74.125.233.88) 12.054 ms 14.237 ms 14.256 ms

Not sure what to make of it but maybe someone can tell me if it good or bad.
Click to expand...

Could you send me a private message with your username. I just want to have a look at your line.
 
bumbledore said:
So legitimate http downloads are resource intensive?

I doubt a 2GB download of SPSS would cripple your network.

The point I was trying to make is; all signs are pointing "right" but you're here - as a paid representative of Afrihost - telling us they point to "wrong" without a stitch of evidence to back it up? Or at least an alternative explanation?
Click to expand...

We try be as honest as possible with you guys without revealing too much behind the scenes or internal stuff. This is not a capacity issue. I get what you're saying about HTTP downloads but imagine the hundreds of other clients who have the same idea as you. You won't be the only one doing the 2GB download.
 
vinodh said:
I can't find that button anywhere. I must be seeing wrong or maybe it's not there because my line is not with Afrihost but with Telkom.
Click to expand...

Yes, if we do not manage your line, you won't be able to do that. You'll need to contact Telkom.
 
Type RSA said:
These business accounts are starting to look more and more like home uncapped accounts. I cannot get more than 100kb/s out of my line on HTTP and P2P downloads. And the connection is going up and down more than a Hillbrow hooker! I really need to have this sorted. My patience with you guys are running extremely thin!

HTTP Download
Capture2_zpsd7dd6507.jpg


P2P Download
Capture_zps7c2fbc70.jpg


tracert
Code: 
Tracing route to www.google.co.za [74.125.136.94]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.254
  2     8 ms     8 ms     8 ms  105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.
1]
  3    32 ms    33 ms    35 ms  ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89]
  4    36 ms    37 ms    38 ms  rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
  5    26 ms    28 ms    30 ms  jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
  6    52 ms    51 ms    44 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  7   217 ms   215 ms   218 ms  core2.ams.net.google.com [195.69.145.100]
  8   221 ms   223 ms   223 ms  209.85.254.90
  9   351 ms   350 ms   348 ms  209.85.253.249
 10   372 ms   353 ms   371 ms  209.85.254.213
 11   232 ms   229 ms   236 ms  216.239.49.28
 12     *        *        *     Request timed out.
 13   216 ms   218 ms   228 ms  ea-in-f94.1e100.net [74.125.136.94]

Trace complete.

I am smelling some bs from AfriHost about shaping on the business uncapped accounts. Funny that my line started downloading at full speed after 12am this morning but was slow as **** before 12..

I also cannot seem to get a constant ping. There is huge fluctuations all the time. From 17ms - 100ms - 19ms - 72ms!
Click to expand...

I'd be happy to find out more info in terms of the routing but the latency gets introduced once you are off the network. Please send me a private message with your username and a traceroute.
 
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