Afrihost Uncapped ADSL Feedback (Pt2)

Status
Not open for further replies.
AfriMan said:
Is this post meant for another ISP? ;)
Click to expand...

He's calling it vanilla coz I would assume he stays in the northern region and is being shaped a lot, which makes the account a watered down version of what it used to be, like the cheapy IS vanilla accounts.

To answer Grubscrew's question, no there are no static IP's, normally if you restart, you get the same IP, unless you off for a while, like 30 mins, and your session gets terminated or something, then you would get a new IP.
 
Zertop said:
No shaping for me? What is your usage for this month so far?
Click to expand...
14GB total this month. And I'm being shaped and throttled to oblivion even on high priority connections such as streaming audio.

192Kbps audio was stuttering so badly that I could hear about 20% and 80% was just fragmented. Unusable.
 
wingnut771 said:
He's calling it vanilla coz I would assume he stays in the northern region and is being shaped a lot, which makes the account a watered down version of what it used to be, like the cheapy IS vanilla accounts.

To answer Grubscrew's question, no there are no static IP's, normally if you restart, you get the same IP, unless you off for a while, like 30 mins, and your session gets terminated or something, then you would get a new IP.
Click to expand...

Yes, that's correct, you usually get the same IP. The easiest way to get a new IP would be to switch to a different account, like a capped account, and then switching back to your normal account a little later :)
 
Netar said:
14GB total this month. And I'm being shaped and throttled to oblivion even on high priority connections such as streaming audio.

192Kbps audio was stuttering so badly that I could hear about 20% and 80% was just fragmented. Unusable.
Click to expand...

We don't shape audio streaming so I don't think that is the cause of the issue. Does ClientZone show that you are shaped though - we're shaping very lightly this evening on all IPCs :(
 
This is pathetic, checked 04:30 and now 5am and shaped to 50% Download/ 50% P2P on a Sunday morning! After more than a month of this it is just getting worse, with weekends AND now early hours being shaped pathetically!

It's really well past time Afrihost do something to resolve this issue once and for all.
 
Abzolute said:
This is pathetic, checked 04:30 and now 5am and shaped to 50% Download/ 50% P2P on a Sunday morning! After more than a month of this it is just getting worse, with weekends AND now early hours being shaped pathetically!

It's really well past time Afrihost do something to resolve this issue once and for all.
Click to expand...

And by the looks of it, this was my shaping applied all night long, since yesterday afternoon and last night just before 12am when I last checked! On a weekend!
 
Abzolute said:
And by the looks of it, this was my shaping applied all night long, since yesterday afternoon and last night just before 12am when I last checked! On a weekend!
Click to expand...

Should have hit that cancel button before the 25th.

On the bright side, come december when most people go on holiday, networks are generally much quieter, so I would cancel at the end dec and prob come back when they provide some timelines.
 
wingnut771 said:
Should have hit that cancel button before the 25th.

On the bright side, come december when most people go on holiday, networks are generally much quieter, so I would cancel at the end dec and prob come back when they provide some timelines.
Click to expand...

Yeah, exactly the sentiment I've been increasingly feeling about cancelling.

Been considering upgrading to Business Uncapped, more especially to get guarantee on real time streaming since Home Uncapped has not been reliable with this, but even Business seems to have this issue judging by that thread's comments... Despite what Afrihost insist about real time not being affected by shaping.

Those timeliness for resolution would be REALLY welcome around about now.
 
Abzolute said:
Yeah, exactly the sentiment I've been increasingly feeling about cancelling.

Been considering upgrading to Business Uncapped, more especially to get guarantee on real time streaming since Home Uncapped has not been reliable with this, but even Business seems to have this issue judging by that thread's comments... Despite what Afrihost insist about real time not being affected by shaping.

Those timeliness for resolution would be REALLY welcome around about now.
Click to expand...

I would take those complaints with a pinch of salt. It could be telkom problems as they are wide spread (thank my lucky stars I have a congestion free exchange and a trouble free line that unfortunately is maxed out at 4mb G.dmt although my router tells me I can attain 12mb (Been waiting for ADSL2+ since they announced it - 2009 I think).

Those that are complaining should provide some clear evidence of tracerts and speedtests of AH Business and an alternate ISP to prove that they don't have infrastructure problems.

Luckily I am on the Eastern IPC, and isn't nearly as bad as what you are going through (northern I assume), but if I was you, seeing that you have missed the 25th cut-off, you don't have any other choice other than to change to business until the end of the month, then hopefully go back to what you were using for dec, maybe go back to bus in Jan, and I predict the upgrades will only come through by March, which will be when one starts experiencing normalcy again.

I don't think you mentioned your line speed. I'm sure this will factor in whether you go through the rig-ma-roll of changing accounts.

Personally, I'm just using AH for half of this month to give my stars a break, I've been burned too many times by them to give a damn, and I don't agree with their shaping policy where we all suffer together instead of protecting the network from the abusers, when they don't forecast properly, we end up paying full price for sub service.

When all is said and done, there isn't a complete package for uncapped with all the ISP's, unless you pay for business (real business, not cheapy AH business, although that would be the next best thing), and because I only need my line after work, IS are the way to go because they provide solid reliable service day after day, unlike AH lucky packet shaping and TI on off network and 10210.
 
Last edited:
Joined Afrihost on the 20th of this month on a 4mbps uncapped account, now 7 days later I am still on speeds of 1.66mbps, my line, which is a 10mbp line, has still not been moved over from Telkom
 
AfriMan said:
I didn't see anything on our side. I did see a very brief spike in latency around 10am, but that went away within about 10mins.

Is it still like this, or back to normal?
Click to expand...

Hi AFri.

Things returned to normal about an hour after that with average speed of around 260kB/s. All good again. Been running fine since then. :thumbsup:
 
wingnut771 said:
I would take those complaints with a pinch of salt. It could be telkom problems as they are wide spread (thank my lucky stars I have a congestion free exchange and a trouble free line that unfortunately is maxed out at 4mb G.dmt although my router tells me I can attain 12mb (Been waiting for ADSL2+ since they announced it - 2009 I think).

Those that are complaining should provide some clear evidence of tracerts and speedtests of AH Business and an alternate ISP to prove that they don't have infrastructure problems.

Luckily I am on the Eastern IPC, and isn't nearly as bad as what you are going through (northern I assume), but if I was you, seeing that you have missed the 25th cut-off, you don't have any other choice other than to change to business until the end of the month, then hopefully go back to what you were using for dec, maybe go back to bus in Jan, and I predict the upgrades will only come through by March, which will be when one starts experiencing normalcy again.

I don't think you mentioned your line speed. I'm sure this will factor in whether you go through the rig-ma-roll of changing accounts.

Personally, I'm just using AH for half of this month to give my stars a break, I've been burned too many times by them to give a damn, and I don't agree with their shaping policy where we all suffer together instead of protecting the network from the abusers, when they don't forecast properly, we end up paying full price for sub service.

When all is said and done, there isn't a complete package for uncapped with all the ISP's, unless you pay for business (real business, not cheapy AH business, although that would be the next best thing), and because I only need my line after work, IS are the way to go because they provide solid reliable service day after day, unlike AH lucky packet shaping and TI on off network and 10210.
Click to expand...

Thanks for the suggestions, makes sense. Hopefully Afrihost have news soon on the timing of improvements though... End of March - I believe Telkom year end and not sure if Afrihost aligned with that too - is really far away.

Yep, in Northern region and on a 10mbps line, so the Business upgrade isn't small change relatively. Will consider it though, at least for this next month. Being an Afrihost thread, would you mind PMing me about what you were saying about IS?
 
Abzolute said:
This is pathetic, checked 04:30 and now 5am and shaped to 50% Download/ 50% P2P on a Sunday morning! After more than a month of this it is just getting worse, with weekends AND now early hours being shaped pathetically!

It's really well past time Afrihost do something to resolve this issue once and for all.
Click to expand...

Can't agree more, have the same issue here the shaping is rather high. I was shaped during the weeek to 7.5 for download and P2P and yesterday and today 50 / 75.

Netflix buffers quite a bit and iplayer is unwatchable.

Hopefully something will happen soon or I need to have a look around for smething else. Would be a shame as AH is my first choice seeing the brilliant support they have, but what good is the best support when the product is the problem?
 
Abzolute said:
Thanks for the suggestions, makes sense. Hopefully Afrihost have news soon on the timing of improvements though... End of March - I believe Telkom year end and not sure if Afrihost aligned with that too - is really far away.

Yep, in Northern region and on a 10mbps line, so the Business upgrade isn't small change relatively. Will consider it though, at least for this next month. Being an Afrihost thread, would you mind PMing me about what you were saying about IS?
Click to expand...

I blame their R4 per gig capped deals that have ruined things for normal uncapped.
 
wingnut771 said:
I blame their R4 per gig capped deals that have ruined things for normal uncapped.
Click to expand...

Not so fast to blame us. I had an uncapped account (6Mbs) but because of throttling went back to a 50Gb capped account - mainly for video/TV streaming. At certain times it works great but at others - mainly after about 2.00pm it just doesn't work - even YouTube buffers at 360p and I have to assume that AH are throttling (despite their assurances) in order to redistribute bandwidth capacity so that things don't completely collapse. I use an un-congested exchange but it only offers up to 6Mbs. I have previously had great service from AH so am prepared to wait it out and hope that the promised improvements come soon.
 
Tha... ...nks fo... ...r th... ...e stut... ...ter... ...ring... For... ...mu... ...la ...One, Af... ...ri... ho... ...st.

****ing useless.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X