Afrihost Uncapped ADSL Feedback (Pt2)

Status
Not open for further replies.
AfriGuy said:
This is quite strange, are you seeing these results fairly consistently?
Click to expand...

As I told AfriMan, video streaming is bad on my uncapped account compared to my capped. I'm not sure if the tracert is like this all the time, I will run tracerts again tonight.
 
vicv said:
As I told AfriMan, video streaming is bad on my uncapped account compared to my capped. I'm not sure if the tracert is like this all the time, I will run tracerts again tonight.
Click to expand...

There shouldn't be a reason as to why streaming is poor on these accounts. Is anything running in the background that could maybe confuse the QoS?
 
@afriguy, What is the IP address for your news servers? news.afrihost.co.za doesn't connect and I remember using the IP address without much hassle..
 
Wall said:
@afriguy, What is the IP address for your news servers? news.afrihost.co.za doesn't connect and I remember using the IP address without much hassle..
Click to expand...

Try 81.171.118.141.
Strange that it won't connect using the hostname, what DNS do you have setup on your end?
 
AfriMan said:
Yeah, we'll need to see what's happening here. Looks like throughput is the problem because youtube is streaming perfectly for me on capped. Your throughput stats looked pretty dismal on the screenshot. And can you confirm that there are no background services running?
Click to expand...

So will anything be done about this? Seems a bit odd though..
 
Lots of weird things going on here... I was getting 70kbp/s upload just now with 20 down :/

I hoping its not got something to do with line speed upgrades... my friend just down the road got his 10meg upgrade yesterday...

3096032186.png

Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms 1 ms <1 ms home.gateway [192.168.1.254]
2 17 ms 16 ms 19 ms 105-236-0-129-esr-lo.mtnbusiness.co.za [105.236.
0.129]
3 28 ms 27 ms 26 ms 41.181.222.42
4 295 ms 308 ms 324 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]

5 307 ms 321 ms 322 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]

6 337 ms 363 ms 80 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
7 29 ms 31 ms 73 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.16
5.119]
8 322 ms 417 ms 429 ms 196.30.1.53
9 423 ms 389 ms 201 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.n
et [196.31.220.25]
10 389 ms 388 ms 427 ms tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.n
et [196.31.63.198]
11 334 ms 320 ms 339 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
Click to expand...
Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway [192.168.1.254]
2 322 ms 346 ms 354 ms 105-236-0-129-esr-lo.mtnbusiness.co.za [105.236.
0.129]
3 279 ms 37 ms 26 ms 41.181.222.42
4 * 299 ms 294 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]

5 321 ms 334 ms 312 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]

6 27 ms 27 ms 26 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
7 459 ms * 30 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.16
5.119]
8 391 ms 220 ms 381 ms 196.30.1.53
9 31 ms 30 ms 27 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.n
et [196.31.220.25]
10 26 ms 27 ms 26 ms tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.n
et [196.31.63.198]
11 29 ms 26 ms 28 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
Click to expand...

Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway [192.168.1.254]
2 17 ms 18 ms 15 ms 105-236-0-129-esr-lo.mtnbusiness.co.za [105.236.
0.129]
3 25 ms 27 ms 27 ms 41.181.222.42
4 30 ms 31 ms 31 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]

5 31 ms 31 ms 31 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]

6 29 ms 28 ms 27 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
7 31 ms 30 ms * qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.16
5.119]
8 33 ms 30 ms 31 ms 196.30.1.53
9 28 ms 27 ms 27 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.n
et [196.31.220.25]
10 27 ms 27 ms 27 ms tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.n
et [196.31.63.198]
11 28 ms 28 ms 27 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
Click to expand...
 
Type RSA said:
So will anything be done about this? Seems a bit odd though..
Click to expand...

We need more tests to know where to look, to be honest. Generally we're seeing pretty good throughput and performance on streaming and we're not getting the kind of complaints one might expect if this were the general experience at the moment :(
 
wez1007 said:
Lots of weird things going on here... I was getting 70kbp/s upload just now with 20 down :/

I hoping its not got something to do with line speed upgrades... my friend just down the road got his 10meg upgrade yesterday...

View attachment 82185
Click to expand...

We're seeing excellent latency and throughput in the EAST right now, so our network is definitely not seeing any issues at the moment. We've done very little shaping at all, so contention is also pretty much as low as it can get.

The high latency you're getting on the 2nd hop can only be due to congestion or a physical fault on your line :(

Drop me a PM so we can troubleshoot some more :(
 
Afriman/Afriguy, I'd appreciate some help.
I have a 2mb home uncapped line, but since 1-Nov, my usenet downloads NEVER increased beyond 7KB/s (3-4%) day or night, while my Shaping Policy is 25% Downloads / 6.5%.
I've asked for support, but keep getting text book answers. I've followed some of this thread over the last week or so and aware of the capacity issues since Sep, but seriously, this shaping does not make sense.

BTW - I'm in Cpt
 
Just a question from my side, apologies if this is the wrong thread, will we be upgraded in AH when Telkom completes the roll out process?
 
Barnyardt said:
Afriman/Afriguy, I'd appreciate some help.
I have a 2mb home uncapped line, but since 1-Nov, my usenet downloads NEVER increased beyond 7KB/s (3-4%) day or night, while my Shaping Policy is 25% Downloads / 6.5%.
I've asked for support, but keep getting text book answers. I've followed some of this thread over the last week or so and aware of the capacity issues since Sep, but seriously, this shaping does not make sense.

BTW - I'm in Cpt
Click to expand...

With that shaping, either you're downloading a ton or the IPC in your area is screwed.
 
Barnyardt said:
Afriman/Afriguy, I'd appreciate some help.
I have a 2mb home uncapped line, but since 1-Nov, my usenet downloads NEVER increased beyond 7KB/s (3-4%) day or night, while my Shaping Policy is 25% Downloads / 6.5%.
I've asked for support, but keep getting text book answers. I've followed some of this thread over the last week or so and aware of the capacity issues since Sep, but seriously, this shaping does not make sense.

BTW - I'm in Cpt
Click to expand...

I have found this on mweb's site: http://www.mweb.co.za/helpcentre/NetworkStatusNotices.aspx

Outage Num:17639
Telkom ADSL outage affecting Goedemoed ( 021 - 975, 976, 979 )
Telkom ADSL services in the following area may be Inaccessible : Goedemoed ( 021 - 975, 976, 979 )
Start Date:2013-11-11 11:42:22
End Date:
Status:Open

This is in my area, but is only 1 day old though. My problems started on 1-Nov.

Any idea what the impact of this would be? I do get good speed on regular browsing and downloads.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X