Afrihost Uncapped ADSL Feedback (Pt2)

Status
Not open for further replies.
Ag nee man, I really want to move back to the home uncapped account, but not like this. Is shaping ever going to go away again? This is just sad
 
Hey Guys

Just a heads up that there is a major Telkom outage in the Greater Pretoria area at the moment.

We're seeing many clients with no service while this is being resolved.

Will update you as we get info :(
 
Hey Guys

Just a heads up that there is a major Telkom outage in the Greater Pretoria area at the moment.

We're seeing many clients with no service while this is being resolved.

Will update you as we get info :(

Possible link to last night's problems?
 
Just a random question, why is it that in South Africa 10Mbps is 10015Kbps instead of 10240Kbps?
 
Just a random question, why is it that in South Africa 10Mbps is 10015Kbps instead of 10240Kbps?

Speaking from personal experience I've seen speeds vary on sync rates by up to 100Kbps. But that much sounds like a bit of funkyness on the line.
 
Just a random question, why is it that in South Africa 10Mbps is 10015Kbps instead of 10240Kbps?

It's all up to the maximum possible sync between the distribution point, your line and the exchange. Some guys will sync at 10008, other at the full 10240 etc.
 
Speaking from personal experience I've seen speeds vary on sync rates by up to 100Kbps. But that much sounds like a bit of funkyness on the line.

So do people actually sync at 10240?? Ive never seen a single person above 10015? (I thought that was SA's max)
 
We are definitely seeing pretty much everyone being unshaped in the South. If you're still shaped, then we need to check your account ASAP.

Drop me a PM please :(

Afriman, I'm still shaped. I will drop you a PM. What must I include in the PM?
 
Hey guys

AfriMan has had to duck outta the office for a while. For these shaping queries - drop me a PM and I'll follow up for you :)
 
No ping connectivity at the moment. Tracert dies at the first hop. If I go onto telkom guest account it works fine, so it is not the line or exchange.

PM's sent to AfriMan and AfriGuy.

Time wasted testing 30 mins, to tracert, change router login, reboot router, tracert, change login, reboot router, tracert.
 
PM's sent to AfriMan and AfriGuy.

Time wasted testing 30 mins, to tracert, change router login, reboot router, tracert, change login, reboot router, tracert.

I've got your PM, will follow up on this for you now. Sorry about the delays, we do try and get to everything as soon as possible.
 
Afriman/Afriguy - Is there still heavy shaping being applied in the East (Durban to be specific)? I've been on 18.8% download and 6.25% p2p for the past few weeks now...
 
Afriman/Afriguy - Is there still heavy shaping being applied in the East (Durban to be specific)? I've been on 18.8% download and 6.25% p2p for the past few weeks now...

No there shouldn't be any heavy shaping going on. East should be running well at the moment unless there is a spike of heavy usage going on. Afriman or Afriguy will need to assist you and troubleshoot your account
 
Afriman/Afriguy - Is there still heavy shaping being applied in the East (Durban to be specific)? I've been on 18.8% download and 6.25% p2p for the past few weeks now...

There shouldn't be :(
PM me your deets and I'll check this out.
 
We are definitely seeing pretty much everyone being unshaped in the South. If you're still shaped, then we need to check your account ASAP.

Drop me a PM please :(

I'm also in the south and still shaped pm sent.
 
We're seeing pretty normal speeds on our tests this side. Is there any shaping at the times that you're testing?

How do I find that out? See everyone is talking about it but missed where it can be seen.
 
Status
Not open for further replies.
Top
Sign up to the MyBroadband newsletter
X