Afrihost Uncapped ADSL Feedback (Pt2)

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Hi Afriman

Had problems with our VoIP lines today.
Switchtel said it seemed like an ISP problem.
Any known issues in Durban today?
 
could clientzone - or wherever actually - get a tool that sets out what the "peak" times are. They obviously change over time - as users patterns change. We can set our torrents and downloading scheduled to the pattern.
I am assuming its 18:00-00:00 and 8:30-9:30
 
No, up to Tuesday it was approx 09:00 to midnight! Yesterday, the shaping was lifted for some unknown reason. This is CT ofcourse now if you had a look in the client zone you would see whether shaping was applied or not. If you had a look in the client zone you would see whether (your app here) er............ did I repeat myself? Dueto shaping being dynamically applied it could change at any time............... Why do you want to know when shaping happened if it might be different next time?
 
Had another day with no shaping for the whole day. :) Just a little frustrating to download stuff on a 1mb line.

Still enjoying AH.:)
 
No, up to Tuesday it was approx 09:00 to midnight! Yesterday, the shaping was lifted for some unknown reason. This is CT ofcourse now if you had a look in the client zone you would see whether shaping was applied or not. If you had a look in the client zone you would see whether (your app here) er............ did I repeat myself? Dueto shaping being dynamically applied it could change at any time............... Why do you want to know when shaping happened if it might be different next time?
No I know that the shaping is dynamic. What I am saying is that there should be a pattern which can be observed for over a week .that sets out "peak times" and a look at historical data should give this - the network might not be shaped at all during this time. In other words I leave my PC running if the network becomes congested I only know when I check on my PC in which case its a meh to adjust things after checking clientzone to see if it is indeed shaping is annoying, on the other hand if once a week I know that the times when I should tell uTorrent to not work and when my downloader should be scheduled to start - it is good for the common good, and as more distributed network use happens a case for capacity is easier (especially if people are also buying more data). At the moment shaping is a mandatory way of adjusting user behaviour voluntary tools are nicer - the question is how much effort building tools are relative to the number of people who will use them.
 
I'm having a terrible time with my Afrihost line. Since the beginning of the week, I'm online for 5 minutes at a time before the line drops.

D-link router status says:

SNR Margin: 169
Attenuation: 190
 

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How is afrihost's 10mb package? I need something with good latency. I do about 100gb odd max a month

I get 9ms to Cape Town, 100GB is reasonable but I would also suggest a capped account, 100GB's is R200 cheaper bundled and is unshaped constantly. Shaping is applied to uncapped accounts if needed, however youtube and web browsing is not shaped, only p2p and http downloads.
 
Try running this in command prompt and posting the results here (believe me it helps!)

tracert bbc.co.uk

I already did that in the 2nd post in this thread....

but again..

Code:
Tracing route to bbc.co.uk [212.58.253.67]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.0.0.1
  2     1 ms    <1 ms    <1 ms  192.168.1.1
  3   259 ms   151 ms   131 ms  105-236-4-129-esr-lo.mtnbusiness.co.za [105.236.4.129]
  4   199 ms   203 ms   232 ms  ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178.77]
  5   120 ms    89 ms    85 ms  rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.120]
  6   160 ms   173 ms   186 ms  jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
  7   161 ms   132 ms   170 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
  8   405 ms     *      368 ms  bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
  9     *        *        *     Request timed out.
 10   398 ms   401 ms   433 ms  ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
 11   510 ms     *      361 ms  132.185.255.156
 12     *      461 ms   435 ms  www-vip.cwwtf.bbc.co.uk [212.58.253.67]

Trace complete.

Code:
Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.0.0.1
  2     1 ms    <1 ms    <1 ms  192.168.1.1
  3   116 ms   122 ms   123 ms  105-236-4-129-esr-lo.mtnbusiness.co.za [105.236.4.129]
  4   187 ms   188 ms   196 ms  ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178.77]
  5   204 ms   171 ms   157 ms  rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.146]
  6   147 ms   157 ms   161 ms  jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95]
  7   237 ms   244 ms     *     qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
  8   186 ms   180 ms   187 ms  196.44.31.99
  9   234 ms   204 ms   197 ms  196.30.1.53
 10   219 ms   207 ms   230 ms  tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.net [196.31.220.25]
 11   274 ms   305 ms   317 ms  tengigabitethernet5-1.hr9.jnb6.za.mtnbusiness.net [196.31.63.146]
 12   232 ms   236 ms   234 ms  core-router1.jnb2.host-h.net [196.30.213.108]
 13   294 ms   308 ms   292 ms  core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
 14   211 ms   224 ms   210 ms  mybroadband.co.za [41.203.21.137]

Trace complete.

http://www.speedtest.net/my-result/2844981003

It's supposed to be a 2Mb line... ping is usually 10ms...
 
I already did that in the 2nd post in this thread....

but again..

<snip>

It's supposed to be a 2Mb line... ping is usually 10ms...

In your first post it looked like AH's problem because the latency to the exchange is fine, but in your last one it looks like more of an exchange problem to me because of how the latency shoots up once it's outside of your house.

Maybe doing tracerts at different times would shed some more light
 
In your first post it looked like AH's problem because the latency to the exchange is fine, but in your last one it looks like more of an exchange problem to me because of how the latency shoots up once it's outside of your house.

Maybe doing tracerts at different times would shed some more light

They both look like exchange issues to me :(
xera, can you confirm you're running a separate modem and router? The first two hops are local IP's, while the 3rd is your exchange. Is anyone using the connection while running these traceroutes?
 
They both look like exchange issues to me :(
xera, can you confirm you're running a separate modem and router? The first two hops are local IP's, while the 3rd is your exchange. Is anyone using the connection while running these traceroutes?

Yes router and modem.
Nobody is downloading. No network activity and I'm the only one using it.
 
Hi Afriman

Had problems with our VoIP lines today.
Switchtel said it seemed like an ISP problem.
Any known issues in Durban today?

Reposting for lack of response
 
Also having issues on my Business account, no one seems to respond to posts on the forums, no activity from any rep since 08h15 (19/07/2013)? Now I am not at my office so I cannot do any tests again until this evening. Most frustrating!!
 
Also having issues on my Business account, no one seems to respond to posts on the forums, no activity from any rep since 08h15 (19/07/2013)? Now I am not at my office so I cannot do any tests again until this evening. Most frustrating!!

Sorry for that. Feel free to send a PM when you can and we can investigate.
 
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