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Afrihost Uncapped ADSL Feedback (Pt2)
- Thread starter bwana
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@Afriman, you should Think of offering a 200GB capped data bundle. It makes so much sense
As a bundle, the options for 10Meg are only 100GB's or 300GB's. 100GB's being too small, 300GB's being too big :/
(or is that the plan to get us to get uncapped, sneaky)
The reason I am asking is that I am paying R895 for uncapped 10meg, but because of shaping, I am only able to utilize around 100GB of that account per month, so why not get a 150/200GB capped account for the same price.
I think it's a great idea. We tried to think of basic packages at first. We always try to see what the uptake is on a product before we start fleshing out the variety of add-ons, upgrades, etc.
You've definitely been heard, so don't be surprised if you see this "on the shelf' sometime very soon
I don't think we ever said that our Cape Town Uncapped service was sub-standard, and we don't believe that this is the case. We offer a different approach to other ISPs, in that we offer the potential to be unshaped whenever the network will allow. Other ISPs market that you are shaped and/or throttled at all hours, except between maybe midnight and 7am, which is also the case with us. What we offer further is 1) Ability to bypass shaping whenever you want with Turbocharge 2) Guaranteed Unshaped Real Time traffic 24/7 - which I don't see on offer anywhere else 3) The potential to be unshaped at ANY time, dependant on the demand on the network.
We still believe that this is a unique and original approach to Uncapped Internet and is definitely a move in the right direction. Thanks to many users here starting to change their habits to using the capacity more wisely by scheduling heavy downloads and file sharing after hours, we're already seeing lighter shaping during peak times and this will continue to improve as we work together to make the most out of the network.
There is very little to no shaping on Cape Town's network right now, so this is not a shaping issue. Can you drop me a PM so we can run some further tests?
MrGray
Honorary Master
You are arguing semantics. The fact is you have less capacity in Cape Town and, therefore, we are shaped more frequently than the northern region, is that correct or not?
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Afriman how has Afrihost's FUP changed since this post?
http://mybroadband.co.za/vb/showthr...ir-Usage-Policy-Changes?p=3781292#post3781292
In relation to 1mbs uncapped? Would downloading between 18h00 - 06h00 keep me out of the lower castes of bandwidth throttling?
Will I be told if I am being throttled and why?
And thanks for the service, has been nothing but a dream so far.
We base the capacity based on the number of users and some basic trend analysis of how much data is being used by region. We definitely felt that the capacity we placed in Cape Town was sufficient for the number of users. JHB has a much larger geographical coverage and more users connected to it, while DBN has a lot less, so comparing actual per GB capacity is not really of any help. However, what we see is that the make-up of traffic is different per region. Cape Town is by far more dominated by Torrents and File Sharing than other regions, and this trend peaks (despite us shaping) over peak periods when everyone is online, especially between around 6pm and 11pm. We honestly feel that if we could curb the heavy torrent use during peak hours, there would be a much better experience all round in the region. As it is , maintenance to our management to this effect, as well as the effort of those here has made a huge difference.
Simply calling for more capacity it not actually addressing the issue, we have sufficient capacity, let's use it wisely and considerately (to fellow web surfers). If we can at least try that approach, it will be much easier to also convince the powers that be that more capacity is the only solution.
Wow, not sure where you dug up that old dinosaur
Has definitely changed a lot. There are no limits. We don't want to penalise heavy downloaders if we don't have to, so we use dynamic management to determine the least amount of shaping (if any) we can apply at any time to protect the network. If we can leave you unshaped, regardless of your data total, we'll do that for as long as we possibly can
Off topic:
I don't subscribe per se but that's how I monitor threads that I've posted in, in the ISP subforum.
I don't subscribe per se but that's how I monitor threads that I've posted in, in the ISP subforum.
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MrGray
Honorary Master
Okay, in fairness. It has been much better recently
Wow, not sure where you dug up that old dinosaur
Has definitely changed a lot. There are no limits. We don't want to penalise heavy downloaders if we don't have to, so we use dynamic management to determine the least amount of shaping (if any) we can apply at any time to protect the network. If we can leave you unshaped, regardless of your data total, we'll do that for as long as we possibly can
So there is no guide lines? I could do (for example) 30gb in one month and get shaped, then 60gb the next month and not be shaped?
Whether you get shaped or not depends more on the network than on your usage. Your usage will have an impact on where in the pecking order you are for getting shaped when somebody has to be shaped.
When there is an outage and half of the capacity goes everybody affected is likely to be shaped whether you use 10gigs or 200gigs a month but as things reprovision the guys only using 10gigs should get a better deal.
Afrihost seems to ultimately want to offer completely unshapped, unthrottled internet to all of its customers and the lowest possible prices but this is constrained and they have to manage a network to have as little shaping as possible.
When there is an outage and half of the capacity goes everybody affected is likely to be shaped whether you use 10gigs or 200gigs a month but as things reprovision the guys only using 10gigs should get a better deal.
Afrihost seems to ultimately want to offer completely unshapped, unthrottled internet to all of its customers and the lowest possible prices but this is constrained and they have to manage a network to have as little shaping as possible.
xera
Expert Member
Download speed has been terrible today. Like 5-10KBps :wtf:
MrGray
Honorary Master
Whereabouts? Quite the opposite here (CT Southern Suburbs) - suddenly NO shaping.
xera
Expert Member
Pretoria.
xera
Expert Member
It's the 3rd day it's hectically slow.
I'm starting to see a trend here... Every day after about 16:00 the Afrihost internet goes to !@#$
I'm starting to see a trend here... Every day after about 16:00 the Afrihost internet goes to !@#$
MrGray
Honorary Master
Hmmm... I think they flicked the switch our way today. Makes no sense - suddenly after months of being throttled to 20KBps downloads Cape Town isn't shaped and it's flying. This brings into question the whole argument about needing to shape us so restrictively because more people in Cape Town run torrents or something weird like that ("usage patterns"). If that's the case how come we're able to run unrestricted at full throttle at 7pm?
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