Afrihost Uncapped ADSL Feedback (Pt2)

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PurSpyk!! said:
Also having issues on my Business account, no one seems to respond to posts on the forums, no activity from any rep since 08h15 (19/07/2013)? Now I am not at my office so I cannot do any tests again until this evening. Most frustrating!!
Click to expand...

They have live support on their site now, try that :) I'm busy talking to them now.
 
PurSpyk!! said:
Also having issues on my Business account, no one seems to respond to posts on the forums, no activity from any rep since 08h15 (19/07/2013)? Now I am not at my office so I cannot do any tests again until this evening. Most frustrating!!
Click to expand...

Don't forget to PM all three of them! Afriman seems to be awol............ :-)
 
Afrigirl said:
Could you send me a PM with the problems you've having. Not privy to previous discussion you may have had with Afriman
Click to expand...

Pm sent
No prior discussion with Afriman but copied him on pm
 
The reason I suggest all three is because lately Afriman is dissapearing and the other 2 come and go ..........
'
 
Terrible ping after 17:00, Day #5

OK day number 5, and same story. Some time after 5pm, ping goes THROUGH THE ROOF. :wtf:

At 4pm, I was able to ping mybroadband.co.za and get a consistent ping of 10-12ms, which is usual. But not at this time.

Just to clarify, I am the ONLY person connected to this router, I am not downloading anything. Wifi is OFF.
Afrigirl, please help Afriman and get this !@#$ sorted out. :mad:

Code: 
Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

  1     1 ms     1 ms    <1 ms  192.168.1.1
  2    91 ms    77 ms    78 ms  105-236-4-129-esr-lo.mtnbusiness.co.za [105.236.4.129]
  3    92 ms   101 ms   108 ms  ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178.77]
  4    93 ms    86 ms    90 ms  rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.146]
  5   132 ms   140 ms   128 ms  jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95]
  6    54 ms    51 ms    55 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
  7   108 ms    98 ms    84 ms  196.44.31.99
  8    27 ms    27 ms    41 ms  196.30.1.53
  9   206 ms   207 ms   198 ms  tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.net [196.31.220.25]
 10    46 ms    51 ms    62 ms  tengigabitethernet5-1.hr9.jnb6.za.mtnbusiness.net [196.31.63.146]
 11   116 ms   125 ms   134 ms  core-router1.jnb2.host-h.net [196.30.213.108]
 12   143 ms   133 ms   119 ms  core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
 13    40 ms    40 ms    38 ms  mybroadband.co.za [41.203.21.137]

Trace complete.

Code: 
Pinging mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Reply from 41.203.21.137: bytes=32 time=138ms TTL=51
Reply from 41.203.21.137: bytes=32 time=104ms TTL=51
Reply from 41.203.21.137: bytes=32 time=149ms TTL=51
Reply from 41.203.21.137: bytes=32 time=197ms TTL=51
Reply from 41.203.21.137: bytes=32 time=100ms TTL=51
Reply from 41.203.21.137: bytes=32 time=153ms TTL=51
Reply from 41.203.21.137: bytes=32 time=223ms TTL=51
Reply from 41.203.21.137: bytes=32 time=120ms TTL=51
Reply from 41.203.21.137: bytes=32 time=173ms TTL=51
Reply from 41.203.21.137: bytes=32 time=108ms TTL=51
Reply from 41.203.21.137: bytes=32 time=126ms TTL=51
Request timed out.
Reply from 41.203.21.137: bytes=32 time=123ms TTL=51
Reply from 41.203.21.137: bytes=32 time=205ms TTL=51
Reply from 41.203.21.137: bytes=32 time=132ms TTL=51
Reply from 41.203.21.137: bytes=32 time=210ms TTL=51
Reply from 41.203.21.137: bytes=32 time=165ms TTL=51
Reply from 41.203.21.137: bytes=32 time=114ms TTL=51
Reply from 41.203.21.137: bytes=32 time=224ms TTL=51
Reply from 41.203.21.137: bytes=32 time=138ms TTL=51

Ping statistics for 41.203.21.137:
    Packets: Sent = 20, Received = 19, Lost = 1 (5% loss),
Approximate round trip times in milli-seconds:
    Minimum = 100ms, Maximum = 224ms, Average = 152ms
 
I'm having much the same. After about 19:00 until 22:00 or so, my ping is erratic and unusable for gaming. This is on two separate lines, one in Cape Town and one in Stellenbosch, both with Afrihost. Switching to FNB Connect sometimes helps, but not always. Have turned off all wireless and making sure my PC is the only one on the network and no other downloads or uploads happening.
 
Nirv said:
I'm having much the same. After about 19:00 until 22:00 or so, my ping is erratic and unusable for gaming. This is on two separate lines, one in Cape Town and one in Stellenbosch, both with Afrihost. Switching to FNB Connect sometimes helps, but not always. Have turned off all wireless and making sure my PC is the only one on the network and no other downloads or uploads happening.
Click to expand...

Hey! You have some Nirv posting here. Lol, just joking. Looks like congestion on the exchange. I know for sure that Stellenbosch has congestion during peak hours, not sure about Cape Town.
 
Nirv said:
I'm having much the same. After about 19:00 until 22:00 or so, my ping is erratic and unusable for gaming. This is on two separate lines, one in Cape Town and one in Stellenbosch, both with Afrihost. Switching to FNB Connect sometimes helps, but not always. Have turned off all wireless and making sure my PC is the only one on the network and no other downloads or uploads happening.
Click to expand...

Exactly. :wtf:
 
Please can someone unsticky this - because of its stickyness, it doesnt appear under recent posts :P
 
Zertop said:
Hey! You have some Nirv posting here. Lol, just joking. Looks like congestion on the exchange. I know for sure that Stellenbosch has congestion during peak hours, not sure about Cape Town.
Click to expand...
I agree that it looks like exchange congestion - I've been a victim before more than once in Stellenbosch - but others in the thread dealing with that are not having the same problems as me. Then there's also the problem that it's also occurring 60+km away in Cape Town. Afrihost is the ISP for both connections, and Telkom says there are no indications of congestion in Stellenbosch currently, so I don't know what gives.
 
Okay and now I'm seeing unusual usage patterns with my Afrihost capped account. This is a business account, neither of which are active this early on a Sunday yet close to 5gb's of traffic this morning already!!!! WTF??? Not to mention the 17gb yesterday!!

Capture.jpg
 
Internet is crawling down to unresponsiveness. Took me minutes just to open MyBB and this thread. Conducted a local speedtest: ping 533 ms, down 0.54 Mbps, up 0.11 Mbps. Makes me wonder why I pay for a 4 MB uncapped account. Also makes me wonder who messed up, Telkom or AH?
 
I'm on a 2mb uncapped account down in Durbanville...and my line is running perfect. No shaping, full speed - no hassles.
 
I really think there's general congestion in the Western Cape. Hopefully it gets acknowledged and and rectified soon, I don't think AH is to blame.
 
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